Client Reviews


50 years of Customer Satisfaction

Reviews on EXPERTISE

"I have known Dan Hook of Tom James for many years and have purchased most of my dress clothing from suits to sport coats to shirts and ties. I consider him as a trusted advisor and appreciate his honesty and candor. I remember him coming to my office and recommending a blue sport coat that I probably would not have purchased if I had been on my own. It turned out to be my favorite sport coat for years. He is just a good guy and buying clothes from him is a pleasant and easy experience."

Clothier:

Dan Hook

Tom James of Seattle

"I have found Ian's consulting manner very user friendly and of great assistance. Ian both assisted in identifying my requirements and provided a superior product. I will certainly buy from Ian again."

Clothier:

Ian Powell

Tom James of Canary Wharf

"I've always struggled with dumb questions like 'does this suit go with this tie?', 'jacket opened or closed?' and 'how do I pick out a good suit?' I had no idea how great it felt to wear suits that were made to fit me so well. It's amazingly convienient. I get great looking, quality, custom taliored business clothes delivered right to my office. I've been dressing better, feeling better, and getting positive comments from people who have been noticing my new 'look'."

Clothier:

Lee Dora

Tom James of Indianapolis

"Joe has superb subject matter expertise in the technical aspects of the fabrics, including why and how they are different, and he is very articulate in how he communicates and educates me on those differences and why or why not they might matter in light of my goals and budget. The best part about my experience with Joe, however, was that I was never made to feel like the minor client that I know I am. At any rate, I plan to order another sport coat and a few more pants as well."

Clothier:

Joseph Price

Tom James of Charlotte

"Prior to doing business with Tom James, I had always bought my business clothing off the rack in a department store. But after initially meeting with Dan and viewing the clothing line, I decided to give them a try. Dan is amazing about making specific recommendations and making sure I am absolutely satisfied with every purchase. I highly recommend Dan and the Tom James Company."

Clothier:

Dan Hook

Tom James of Seattle

"I have worked with Dan for more than five years. He has been a tremendous asset in helping me establish the perfect wardrobe to complement my business and industry. He has become my only source for business attire; it's always a pleasure to interact with him, both professionally and personally. I have referred him to many friends, always confident that he will provide extremely high customer service and advice."

Clothier:

Dan Hook

Tom James of Seattle

"Dan Lawler has been a huge help for me. He is a pleasure to work with, has impeccable taste and is very professional. I value the relationship with Dan, the exceptional guidance I get from him, and the high quality of the product that he has put me into. There is a noticeable difference. Dan has done a great job finding the right style, fit and quality. I highly recommend."

Clothier:

Daniel Lawler

Tom James of Memphis

"Keith has saved me many hours by advising me on clothing for my husband. My husband has never been one to shop. I was happy to take it over, and I've worked with Keith, trust him and have for twenty plus years."

Clothier:

Keith Brown

Tom James of Charlotte

"I have used Kevin for almost 10 years for my professional clothing needs and have always been impressed with his service, professionalism, advice and recommendations. For careers that require professional dress, clothing is a true investment as you advance to senior levels. I will continue to use Kevin in the future and have recommended him to several friends and business contacts."

Clothier:

Kevin Miller

Tom James of Austin

"Samantha does an exceptional job of making recommendations that enhance my wardrobe, while effectively managing a look that I am comfortable with. Her professional approach and ease to work with makes the act of buying clothes enjoyable, and the products she delivers consistently garner compliments from my clients."

Clothier:

Samantha Sullivan

Tom James of Richmond

"Michael has expert knowledge of fabric, fashion and fitting of men's clothing. Michael utilizes a consultative selling approach, which maximizes value by investing the time to understand my entire wardrobe, tastes and needs to ensure that I am acquiring the correct pieces. Michael is an excellent resource for the high visibility and image conscious professional."

Clothier:

Michael Bissonnette

Tom James of Minneapolis

"Ashley is a business suit connoisseur. My employees wear suits daily and Ashley's guidance toward professional style and an eye for detail have other professionals turning their heads. Give her a chance to lead the way, you will not be disappointed."

Clothier:

Ashley McCarthy

Tom James of Atlanta

"Teresa is a true professional through and through. With a quality product line and latest fashion, Tom James clothing is comfortable and stylish. Having someone knowledgeable to help with the buying process, delivery and alterations, makes the entire process seamless and convenient. Teresa’s follow-up is tremendous and there is never any pressure, making the experience first class."

Clothier:

Teresa Rogge

Tom James of South Florida

"I have been working with Elaine for over 20 years. I love the clothing and the wide choices available from Tom James. But what makes it special is Elaine's attention to me. She knows what works , what looks good and what the current styles are to complement my wardrobe. She always has ideas to assist in business and casual wear knowing my personality and understanding my clothing needs for work and home. LETS SEE IF WE CAN DO ANOTHER 20 YEARS!"

Clothier:

Elaine Skoglund

Tom James of Chicago Downtown

From Our Clients

"Keeping records of what I have and need, helps to eliminate the guesswork regarding making a decision on the next clothing investment."

Custom Clothier Sheika Mancle
Clothier:

Sheika Mancle

Tom James of Washington DC

"In addition to Tom James clothes being of highest quality, it is a breath of fresh air to work with representatives like Barry Helms who go out of their way to assure that the service, fit and satisfaction you receive is second to none. As a busy professional I also appreciate the convenience that goes along with working with a sales representative like Barry who is respectful of my time, and works with my schedule to get things taken care of in a timely manner."

Custom Clothier Barry Helms
Clothier:

Barry Helms

Tom James of Mobile
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