Client Reviews


50 years of Customer Satisfaction

Reviews on EXPERTISE

"Once I got to know Daniel (or actually he got to know me) I have received excellent service and attention detail. Daniel knows what I want, need and how not to waste my time."

Clothier:

Daniel Shakeshaft

Tom James of Chicago Downtown

"Since I've started working with Melissa she has never failed to impress me with her sense of style and suggestions to help me build and update a thoroughly professional and stylish wardrobe. Melissa does a fantastic job of creating options that balance the superb quality and workmanship of Tom James' apparel with costs. It really is a pleasure working with her and look forward to working with her in the future."

Clothier:

Melissa Hodge

Tom James of New York

"Jordan takes the time to understand what your needs are. He follows through and is very responsive. He saves you time and time is valuable. I would highly recommend him."

Clothier:

Jordan Yocum

Tom James of Louisville

"Joe has superb subject matter expertise in the technical aspects of the fabrics, including why and how they are different, and he is very articulate in how he communicates and educates me on those differences and why or why not they might matter in light of my goals and budget. The best part about my experience with Joe, however, was that I was never made to feel like the minor client that I know I am. At any rate, I plan to order another sport coat and a few more pants as well."

Clothier:

Joseph Price

Tom James of Charlotte

"I've always struggled with dumb questions like 'does this suit go with this tie?', 'jacket opened or closed?' and 'how do I pick out a good suit?' I had no idea how great it felt to wear suits that were made to fit me so well. It's amazingly convienient. I get great looking, quality, custom taliored business clothes delivered right to my office. I've been dressing better, feeling better, and getting positive comments from people who have been noticing my new 'look'."

Clothier:

Lee Dora

Tom James of Indianapolis

"Prior to doing business with Tom James, I had always bought my business clothing off the rack in a department store. But after initially meeting with Dan and viewing the clothing line, I decided to give them a try. Dan is amazing about making specific recommendations and making sure I am absolutely satisfied with every purchase. I highly recommend Dan and the Tom James Company."

Clothier:

Dan Hook

Tom James of Seattle

"Jared took the time to get to know me and makes recommendations based on my style and needs. His sales approach is excellent and I appreciate the efforts he puts into each meeting."

Clothier:

Jared Meyers

Tom James of Orlando

"I have used Kevin for almost 10 years for my professional clothing needs and have always been impressed with his service, professionalism, advice and recommendations. For careers that require professional dress, clothing is a true investment as you advance to senior levels. I will continue to use Kevin in the future and have recommended him to several friends and business contacts."

Clothier:

Kevin Miller

Tom James of Austin

"I have known Dan Hook of Tom James for many years and have purchased most of my dress clothing from suits to sport coats to shirts and ties. I consider him as a trusted advisor and appreciate his honesty and candor. I remember him coming to my office and recommending a blue sport coat that I probably would not have purchased if I had been on my own. It turned out to be my favorite sport coat for years. He is just a good guy and buying clothes from him is a pleasant and easy experience."

Clothier:

Dan Hook

Tom James of Seattle

"Dan Lawler has been a huge help for me. He is a pleasure to work with, has impeccable taste and is very professional. I value the relationship with Dan, the exceptional guidance I get from him, and the high quality of the product that he has put me into. There is a noticeable difference. Dan has done a great job finding the right style, fit and quality. I highly recommend."

Clothier:

Daniel Lawler

Tom James of Memphis

"Samantha does an exceptional job of making recommendations that enhance my wardrobe, while effectively managing a look that I am comfortable with. Her professional approach and ease to work with makes the act of buying clothes enjoyable, and the products she delivers consistently garner compliments from my clients."

Clothier:

Samantha Sullivan

Tom James of Richmond

"As a business professional who finds it difficult and frustrating to shop for quality clothing, I can truly say I have enjoyed my relationship with the Tom James Company. Not only have I experienced the benefit of their fine clothing, but even more important, I have experienced a level of advice and service from Erik Peterson that has been nothing short of exceptional. Without reservation, I would recommend Erik's knowledge of fashion and the clothing industry."

Clothier:

Erik Peterson

Tom James of Tampa

"Ashley is a business suit connoisseur. My employees wear suits daily and Ashley's guidance toward professional style and an eye for detail have other professionals turning their heads. Give her a chance to lead the way, you will not be disappointed."

Clothier:

Ashley McCarthy

Tom James of Atlanta

"I have found Ian's consulting manner very user friendly and of great assistance. Ian both assisted in identifying my requirements and provided a superior product. I will certainly buy from Ian again."

Clothier:

Ian Powell

Tom James of Canary Wharf

From Our Clients

"I've known Ben for a short time but it feels like I've known him for much longer. He goes beyond the basic service approach of most providers. He takes time to provide more than quality clothing - he gets to know you. He wants to understand your needs and passions. Before I discovered Tom James, I owned suits. Now, I experience a suit. There is nothing like the feeling you get when you first put on a suit tailored for you. It feels and looks great. It feels natural. Ben takes that feeling seriously. I don't regret getting my suits from Tom James; I only regret not getting one sooner."

Custom Clothier Ben Lawler
Clothier:

Ben Lawler

Tom James of St Louis

"Jordan has provided high quality clothing and accessories to me and my colleagues for 2 years. He maintains an excellent level of customer service and follow through. Jordan is dependable, knowledgeable and trustworthy. If you are a busy business professional, I highly recommend him and the services he provides."

Custom Clothier Jordan Yocum
Clothier:

Jordan Yocum

Tom James of Louisville
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