Client Reviews


50 years of Customer Satisfaction

Reviews on EXPERTISE

"I have known Dan Hook of Tom James for many years and have purchased most of my dress clothing from suits to sport coats to shirts and ties. I consider him as a trusted advisor and appreciate his honesty and candor. I remember him coming to my office and recommending a blue sport coat that I probably would not have purchased if I had been on my own. It turned out to be my favorite sport coat for years. He is just a good guy and buying clothes from him is a pleasant and easy experience."

Clothier:

Dan Hook

Tom James of Seattle

"I have found Ian's consulting manner very user friendly and of great assistance. Ian both assisted in identifying my requirements and provided a superior product. I will certainly buy from Ian again."

Clothier:

Ian Powell

Tom James of Canary Wharf

"Joe has superb subject matter expertise in the technical aspects of the fabrics, including why and how they are different, and he is very articulate in how he communicates and educates me on those differences and why or why not they might matter in light of my goals and budget. The best part about my experience with Joe, however, was that I was never made to feel like the minor client that I know I am. At any rate, I plan to order another sport coat and a few more pants as well."

Clothier:

Joseph Price

Tom James of Charlotte

"I've always struggled with dumb questions like 'does this suit go with this tie?', 'jacket opened or closed?' and 'how do I pick out a good suit?' I had no idea how great it felt to wear suits that were made to fit me so well. It's amazingly convienient. I get great looking, quality, custom taliored business clothes delivered right to my office. I've been dressing better, feeling better, and getting positive comments from people who have been noticing my new 'look'."

Clothier:

Lee Dora

Tom James of Indianapolis

"I've worked with Sarina for roughly a year. I had never purchased custom clothing before, but the difference is remarkable. My new suits from Tom James fit like a glove, and I receive compliments on them on all the time. Sarina makes it all happen, providing excellent customer service and demonstrating an impressive knowledge of fashion and textiles. Sarina is very accommodating and makes sure everything is exactly the way I want it. I highly recommend her and Tom James!"

Clothier:

Sarina Klosterman

Tom James of Madison

"Prior to doing business with Tom James, I had always bought my business clothing off the rack in a department store. But after initially meeting with Dan and viewing the clothing line, I decided to give them a try. Dan is amazing about making specific recommendations and making sure I am absolutely satisfied with every purchase. I highly recommend Dan and the Tom James Company."

Clothier:

Dan Hook

Tom James of Seattle

"I have worked with Dan for more than five years. He has been a tremendous asset in helping me establish the perfect wardrobe to complement my business and industry. He has become my only source for business attire; it's always a pleasure to interact with him, both professionally and personally. I have referred him to many friends, always confident that he will provide extremely high customer service and advice."

Clothier:

Dan Hook

Tom James of Seattle

"Once I got to know Daniel (or actually he got to know me) I have received excellent service and attention detail. Daniel knows what I want, need and how not to waste my time."

Clothier:

Daniel Shakeshaft

Tom James of Chicago Downtown

"I have used Kevin for almost 10 years for my professional clothing needs and have always been impressed with his service, professionalism, advice and recommendations. For careers that require professional dress, clothing is a true investment as you advance to senior levels. I will continue to use Kevin in the future and have recommended him to several friends and business contacts."

Clothier:

Kevin Miller

Tom James of Austin

"I met Michael through a work colleague in the Minneapolis area, where my employer is headquartered. Even though I live in the DC area, I have chosen Michael as my clothier because of his professionalism, service and personal touch. I enjoy working with him and highly recommend him to others in the Minneapolis area."

Clothier:

Michael Bissonnette

Tom James of Minneapolis

"Samantha does an exceptional job of making recommendations that enhance my wardrobe, while effectively managing a look that I am comfortable with. Her professional approach and ease to work with makes the act of buying clothes enjoyable, and the products she delivers consistently garner compliments from my clients."

Clothier:

Samantha Sullivan

Tom James of Richmond

"Ashley is a business suit connoisseur. My employees wear suits daily and Ashley's guidance toward professional style and an eye for detail have other professionals turning their heads. Give her a chance to lead the way, you will not be disappointed."

Clothier:

Ashley McCarthy

Tom James of Atlanta

"Brett makes it easy to manage my wardrobe. He understands my style and recommends fabrics, items and options that he knows I will appreciate. He has streamlined the whole process of selecting, fitting and matching my clothing. I wholeheartedly recommend Brett, his services and Tom James to anyone wanting to be better dressed."

Clothier:

Brett Denmark

Tom James of Atlanta

"Craig is very professional, thorough and knowledgeable. He did a great job with my clothing order. And I would recommend his services to anyone I know. The suit he had made for me is perfect."

Clothier:

Craig Judy

Tom James of Orlando

From Our Clients

"I've known Ben for a short time but it feels like I've known him for much longer. He goes beyond the basic service approach of most providers. He takes time to provide more than quality clothing - he gets to know you. He wants to understand your needs and passions. Before I discovered Tom James, I owned suits. Now, I experience a suit. There is nothing like the feeling you get when you first put on a suit tailored for you. It feels and looks great. It feels natural. Ben takes that feeling seriously. I don't regret getting my suits from Tom James; I only regret not getting one sooner."

Custom Clothier Ben Lawler
Clothier:

Ben Lawler

Tom James of St Louis

"I don't like shopping at all. With Tim I don't have to, and I'm able to get things that I genuinely like, instead of just getting something everybody else has. Whether its shirts, slacks, shoes...Tim caters the style and look of everything to what I want and what makes sense for me."

Custom Clothier Tim Cornell
Clothier:

Tim Cornell

Tom James of Milwaukee
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