Client Reviews


50 years of Customer Satisfaction

Reviews on VALUE

"I've been working with Joseph for three or four years now. The man is very good at what he does. He takes the time to learn your comfort zone with regard to apparel and budget and works within both. I highly recommend him."

Clothier:

Joseph McCoy

Tom James of Portland

"Here in our firm we focus on providing value added services and a noticeably different client experience. Tom James it seems to me is focused on these same items. The process is convenient ( I hate to go shopping ) . Most importantly I look to Ralph as the expert in this field . He is knowledgeable regarding current fashion trends and understands what looks good for me. The quality of the end product has always been high and I would consider it a good value. Great overall experience!"

Clothier:

Ralph Decker

Tom James of St Louis

"Dan Hook has done a great job for me as my personal tailor representing Tom James for several years. During that time I have purchased some great clothing which was custom made for me, at a reasonable price. I have been pleased with the clothes that I have bought from Tom James, and the assistance provided by Dan."

Clothier:

Dan Hook

Tom James of Seattle

"The custom tailoring offered by Tom James is perfect for my needs. Many times I have been asked where I get my clothing and over this time, I have referred a number of friends, colleagues and even family members to Tom James. I feel like I receive a very fair price, a fantastic fit and a quality product every time. I don't have a need to shop anywhere else for my business and business casual needs. Thank you Tom James and David Olson for over 15 years of service."

Clothier:

Dave Olson

Tom James of San Francisco

"Tom James has been a wonderful company to work with over the last 4 years. With a busy schedule it takes the hassle out of buying new clothes. Their products are superior and the sales people are very good at helping me match solutions to my needs and helping me with styles. An anecdotal measure of success is that I am always complimented when wearing new clothes purchased from Tom James. Prices are reasonable and products and services are great. I'd highly recommend anyone give them a try."

Clothier:

Brian Hopkins

Tom James of Minneapolis

"I've been a customer of Tom James Company for almost seventeen years. I have always been happy with the service you and your colleagues have provided, and have been more than satisfied with quality of the suits and shirts you've made for me. The fabrics wear very well, your tailor is first rate, and my suits continue to look great. Although it's a little hard to believe, I still wear the very first Tom James suit that was made for me, and I still receive compliments on it."

Clothier:

Stephen Matte

Tom James of New York

"Sarina Klosterman is not a sales representative. She is a consultant who helps me present a confident, sharp image to the world. She makes sure that the clothes you buy truly fit and look sharp. I'm wearing Tom James clothes I bought 14 years ago. The initial cost -- which is less than what 'good clothes' cost at fine men's stores -- is worth it in longer wear, better appearance and great comfort. Sarina is knowledgeable, personable and responsive. She's a great choice for wardrobe consulting!"

Clothier:

Sarina Klosterman

Tom James of Madison

"Tom James offers a great product at a fair price and they really make shopping easy. They are very responsive as well as professional and they help me coordinate my business wardrobe. I recommend using them to anyone tired of buying clothes that don't fit or for people that hate the idea of spending free time at the mall."

Clothier:

Kay Kacheroski

Tom James of Minneapolis

"I had been a customer of Tom James for several years ... I have always valued her (Kim Keller's) advice as I have purchased suits, sport coats, slacks and accessories from the company through her. My resources are relatively limited so I have always appreciated her attitude about what I consider to be a significant investment. She has alerted me to opportunities to save on my purchases while maintaining high value. She has an excellent eye for accessorizing and her talents for getting the proper fit are second to none. Everyone enjoys compliments on their attire, and I get them regularly!"

Clothier:

Kim Keller

Tom James of Dallas

"Sheika is a personable professional who easily anticipates a client's actual needs and carefully tailors her suggested solutions to accommodate the various nuances of each particular client. I found her input into my ideas for professional and corporate image sculpting hugely valuable and would highly recommend her without qualification."

Clothier:

Sheika Mancle

Tom James of Washington DC

"My clothier Matte (as I have gotten to know Stephen Matte) has changed my attitude towards the way I dress. I went from wearing boxy off the rack shirts and suits to wearing custom-made, well-tailored pieces of garment. Matte is very personable, knowledgeable, and has a great taste in fashion himself. With a little help and an affordable price tag I get to feel comfortable and look good every day. Tom James is a go!"

Clothier:

Stephen Matte

Tom James of New York

"My husband has purchased several custom made suits, shirts as well as neckties and pocket squares from Paul. Paul looked in my husband's closet to see what he currently had and designed the Tom James wardrobe to fill in and complement what he already owned. ... the value is hard to beat. He is extremely pleased with his selections and has referred Paul to other friends. My husband has never looked better. The fit is superb and the fabric choices are timeless."

Clothier:

Paul Mckeon

Tom James of Columbia

"I'm generally short on time, expect a high level of expertise, and demand accountability. The process of creating custom clothing has a curve to it which means there is some trial and error. However, the return on investment in time pays off fairly quickly. He makes something pretty complicated, easy."

Clothier:

Mark Cleve

Tom James of Portland

"Brian has been great to work with over the last 6 years. He has always been able to help me find the right look at a reasonable price. He has taken the time to understand my tastes and tailors what he offers fits, and always follows up to ensure my complete satisfaction."

Clothier:

Brian Green

Tom James of Washington DC

From Our Clients

"Michael does a great job helping you find the right clothes for your lifestyle. He is very thorough and makes sure the clothes you order fit right the first time. Michael is very professional and will work around your schedule at home or work. I highly recommend Michael as a clothing consultant."

Custom Clothier Michael Bissonnette
Clothier:

Michael Bissonnette

Tom James of Minneapolis

"He is a man of his word and delivers what he promises on time"

Custom Clothier Ethan West
Clothier:

Ethan West

Tom James of Ft.Worth Downtown
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