Client Reviews


50 years of Customer Satisfaction

Reviews on VALUE

"I have been looking for clothes that look great and fit right for a long time. Until I met Joseph I had not found that. Now I look great! Joseph offers exceptional customer service and a great look at a great price. I have all my custom shirts now made through Joseph. He cares a lot about our relationship and that goes the distance to buy my loyalty. You will never feel better."

Clothier:

Joseph McCoy

Tom James of Portland

"I have relied on Dan Hook and his company for sartorial advice for about 20 years. I recommend him even if you fit my cautious buyer profile, as he cheerfully combines knowledge of fabrics, current styles, my own preferences (appearance, comfort and financial), and records of my existing wardrobe to make his suggestions. It will be possible to find cheaper substitutes, but they probably will feel and look it, you will not get the consulting, and you have to go to them. ."

Clothier:

Dan Hook

Tom James of Seattle

"My husband has purchased several custom made suits, shirts as well as neckties and pocket squares from Paul. Paul looked in my husband's closet to see what he currently had and designed the Tom James wardrobe to fill in and complement what he already owned. ... the value is hard to beat. He is extremely pleased with his selections and has referred Paul to other friends. My husband has never looked better. The fit is superb and the fabric choices are timeless."

Clothier:

Paul Mckeon

Tom James of Columbia

"I have been a satisfied customer of Tom James for some 15 years or so. While not a 'big buyer' I have always been treated with respect and interest. The convenience of in-office sales calls and fittings is really a huge plus. As an owner of a company that sells supplies and equipment to dry cleaners, I believe that I know what goes into a quality garment, and I can say that Tom James fills the bill at a reasonable price and with the great benefit of convenient and friendly service."

Clothier:

Darrell Pavelka

Tom James of Minneapolis

"Tom James has been a wonderful company to work with over the last 4 years. With a busy schedule it takes the hassle out of buying new clothes. Their products are superior and the sales people are very good at helping me match solutions to my needs and helping me with styles. An anecdotal measure of success is that I am always complimented when wearing new clothes purchased from Tom James. Prices are reasonable and products and services are great. I'd highly recommend anyone give them a try."

Clothier:

Brian Hopkins

Tom James of Minneapolis

"Tom James offers a great product at a fair price and they really make shopping easy. They are very responsive as well as professional and they help me coordinate my business wardrobe. I recommend using them to anyone tired of buying clothes that don't fit or for people that hate the idea of spending free time at the mall."

Clothier:

Kay Kacheroski

Tom James of Minneapolis

"Here in our firm we focus on providing value added services and a noticeably different client experience. Tom James it seems to me is focused on these same items. The process is convenient ( I hate to go shopping ) . Most importantly I look to Ralph as the expert in this field . He is knowledgeable regarding current fashion trends and understands what looks good for me. The quality of the end product has always been high and I would consider it a good value. Great overall experience!"

Clothier:

Ralph Decker

Tom James of St Louis

"Sarina Klosterman is not a sales representative. She is a consultant who helps me present a confident, sharp image to the world. She makes sure that the clothes you buy truly fit and look sharp. I'm wearing Tom James clothes I bought 14 years ago. The initial cost -- which is less than what 'good clothes' cost at fine men's stores -- is worth it in longer wear, better appearance and great comfort. Sarina is knowledgeable, personable and responsive. She's a great choice for wardrobe consulting!"

Clothier:

Sarina Klosterman

Tom James of Madison

"My clothier Matte (as I have gotten to know Stephen Matte) has changed my attitude towards the way I dress. I went from wearing boxy off the rack shirts and suits to wearing custom-made, well-tailored pieces of garment. Matte is very personable, knowledgeable, and has a great taste in fashion himself. With a little help and an affordable price tag I get to feel comfortable and look good every day. Tom James is a go!"

Clothier:

Stephen Matte

Tom James of New York

"I've been working with Joseph for three or four years now. The man is very good at what he does. He takes the time to learn your comfort zone with regard to apparel and budget and works within both. I highly recommend him."

Clothier:

Joseph McCoy

Tom James of Portland

"I have limited choices when it comes to off the shelf because I am 6' 4 and 285 lbs and other stores like ... do offer sizes that are in the ballpark but never fit right. With TJ that is not an issue. From day 1 the clothes fit like a glove and looked great. The quality is incredible, I have now had my clothes for 5 years and they are still in good shape. Try that with off the shelf! You pay a little more upfront but you don't have to replace them after a year or 2. ."

Clothier:

Bill Lambert

Tom James of Boston

"I'd like to recommend Joe Price for anyone who is looking to determine their optimum professional look and wardrobe. Joe is very thoughtful and client oriented professional, who first endeavors to understand his clients' perspective and objectives before offering potential products and solutions. He's knowledgeable and enjoyable to work with, all while appreciating the value of a dollar."

Clothier:

Joseph Price

Tom James of Charlotte

"Wade has done an exceptional job of presenting me with the finest custom suits and tailored shirts since I began working with him in 2004. He visits my office on a periodic basis and supports his sales with any repairs that may be needed (however very seldom needed). The tailoring, Wade's expertise, convenience, and quality of Tom James products provide a much better value than those found in lesser discount products. In addition, Wade keeps track of my wardrobe and suggests ideas that compliment what I already have. I highly recommend Wade and Tom James as a high end clothier."

Clothier:

Wade Anding

Tom James of Milwaukee

"I'm generally short on time, expect a high level of expertise, and demand accountability. The process of creating custom clothing has a curve to it which means there is some trial and error. However, the return on investment in time pays off fairly quickly. He makes something pretty complicated, easy."

Clothier:

Mark Cleve

Tom James of Portland

From Our Clients

"With my schedule, I've really appreciated the convenience Robert Stueve and Tom James have provided me."

Custom Clothier Robert Stueve
Clothier:

Robert Stueve

Tom James of Dallas

"My Tom James salesman knows my style and what works for me and makes the experience easy."

Custom Clothier Darrell Pavelka
Clothier:

Darrell Pavelka

Tom James of Minneapolis
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