Client Reviews


50 years of Customer Satisfaction

Reviews on VALUE

"Wade has done an exceptional job of presenting me with the finest custom suits and tailored shirts since I began working with him in 2004. He visits my office on a periodic basis and supports his sales with any repairs that may be needed (however very seldom needed). The tailoring, Wade's expertise, convenience, and quality of Tom James products provide a much better value than those found in lesser discount products. In addition, Wade keeps track of my wardrobe and suggests ideas that compliment what I already have. I highly recommend Wade and Tom James as a high end clothier."

Clothier:

Wade Anding

Tom James of Milwaukee

"The custom tailoring offered by Tom James is perfect for my needs. Many times I have been asked where I get my clothing and over this time, I have referred a number of friends, colleagues and even family members to Tom James. I feel like I receive a very fair price, a fantastic fit and a quality product every time. I don't have a need to shop anywhere else for my business and business casual needs. Thank you Tom James and David Olson for over 15 years of service."

Clothier:

Dave Olson

Tom James of San Francisco

"Tom James offers a great product at a fair price and they really make shopping easy. They are very responsive as well as professional and they help me coordinate my business wardrobe. I recommend using them to anyone tired of buying clothes that don't fit or for people that hate the idea of spending free time at the mall."

Clothier:

Kay Kacheroski

Tom James of Minneapolis

"Here in our firm we focus on providing value added services and a noticeably different client experience. Tom James it seems to me is focused on these same items. The process is convenient ( I hate to go shopping ) . Most importantly I look to Ralph as the expert in this field . He is knowledgeable regarding current fashion trends and understands what looks good for me. The quality of the end product has always been high and I would consider it a good value. Great overall experience!"

Clothier:

Ralph Decker

Tom James of St Louis

"My husband has purchased several custom made suits, shirts as well as neckties and pocket squares from Paul. Paul looked in my husband's closet to see what he currently had and designed the Tom James wardrobe to fill in and complement what he already owned. ... the value is hard to beat. He is extremely pleased with his selections and has referred Paul to other friends. My husband has never looked better. The fit is superb and the fabric choices are timeless."

Clothier:

Paul Mckeon

Tom James of Columbia

"Sarina Klosterman is not a sales representative. She is a consultant who helps me present a confident, sharp image to the world. She makes sure that the clothes you buy truly fit and look sharp. I'm wearing Tom James clothes I bought 14 years ago. The initial cost -- which is less than what 'good clothes' cost at fine men's stores -- is worth it in longer wear, better appearance and great comfort. Sarina is knowledgeable, personable and responsive. She's a great choice for wardrobe consulting!"

Clothier:

Sarina Klosterman

Tom James of Madison

"Sheika is a personable professional who easily anticipates a client's actual needs and carefully tailors her suggested solutions to accommodate the various nuances of each particular client. I found her input into my ideas for professional and corporate image sculpting hugely valuable and would highly recommend her without qualification."

Clothier:

Sheika Mancle

Tom James of Washington DC

"I'm generally short on time, expect a high level of expertise, and demand accountability. The process of creating custom clothing has a curve to it which means there is some trial and error. However, the return on investment in time pays off fairly quickly. He makes something pretty complicated, easy."

Clothier:

Mark Cleve

Tom James of Portland

"Dan Hook has done a great job for me as my personal tailor representing Tom James for several years. During that time I have purchased some great clothing which was custom made for me, at a reasonable price. I have been pleased with the clothes that I have bought from Tom James, and the assistance provided by Dan."

Clothier:

Dan Hook

Tom James of Seattle

"At first, I was a little hesitant about custom clothing, but after giving it a try I am sold and convinced this is really the only way men should purchase (dress) clothes. Working with Matthew is easy, and he always follows up and goes out of his way to accommodate my schedule. While custom clothes are more expensive, Matthew always makes sure I receive added value by providing expert consultation and convenience in addition to well constructed, perfectly fitting clothes. I look forward to continuing to work with Matthew as I upgrade and build out my professional wardrobe."

Clothier:

Matthew Kyprianides

Tom James of Chicago Downtown

"I have worked with Jennifer Kautzky for the past several years and have found her to be very helpful in guiding me to stretch the limits as far as wardrobe selections. Both in design and fabrics, her service and timing has been top notch. The value she brings to the table is well thought out and based on several years of experience working with executives who care how they present themselves.She is part of My team."

Clothier:

Jennifer Kautzky

Tom James of Seattle

"I have relied on Dan Hook and his company for sartorial advice for about 20 years. I recommend him even if you fit my cautious buyer profile, as he cheerfully combines knowledge of fabrics, current styles, my own preferences (appearance, comfort and financial), and records of my existing wardrobe to make his suggestions. It will be possible to find cheaper substitutes, but they probably will feel and look it, you will not get the consulting, and you have to go to them. ."

Clothier:

Dan Hook

Tom James of Seattle

"My clothier Matte (as I have gotten to know Stephen Matte) has changed my attitude towards the way I dress. I went from wearing boxy off the rack shirts and suits to wearing custom-made, well-tailored pieces of garment. Matte is very personable, knowledgeable, and has a great taste in fashion himself. With a little help and an affordable price tag I get to feel comfortable and look good every day. Tom James is a go!"

Clothier:

Stephen Matte

Tom James of New York

"I have been looking for clothes that look great and fit right for a long time. Until I met Joseph I had not found that. Now I look great! Joseph offers exceptional customer service and a great look at a great price. I have all my custom shirts now made through Joseph. He cares a lot about our relationship and that goes the distance to buy my loyalty. You will never feel better."

Clothier:

Joseph McCoy

Tom James of Portland

From Our Clients

"The suits and shirts are the nicest clothing items I've ever owned and I feel like a million bucks when I wear them."

Custom Clothier Eric Hymowitz
Clothier:

Eric Hymowitz

Tom James of New Jersey

"Kim Keller has been providing excellent advice and recommendations regarding my professional and casual wardrobes since 1996. During that time, she provided me with a number of compliments for the clothes I wore. She came up with the ideas for how to coordinate my suits with shirts and ties - the results were quite wonderful. I knew that no matter if I was in the courtroom or the boardroom, my suits, shirts and ties would always help make a positive statement. Kim just seems to always know what works and what does not work...She was and is someone you can trust to help you make the right decisions."

Custom Clothier Kim Keller
Clothier:

Kim Keller

Tom James of Dallas
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