Client Reviews


50 years of Customer Satisfaction

Reviews on CONVENIENCE

"Melissa is very professional, she really knows her business. I'm generally short on time and still she makes it very easy for me to make a decision on what to get with valuable feed back about what I have ordered in the past. Besides, she always has a big smile in her face which is always appreciated, I strongly recommend her services. A great product with a great sales person, the best combination."

Clothier:

Melissa Hodge

Tom James of New York

"I cannot recommend the services of Joseph McCoy of Tom James Company more highly. I have referred him to colleagues and friends, (which) requires an incredible, firsthand experience for me personally to feel comfortable ... Both the man: Joseph McCoy, and the company behind him: Tom James, are exceptional. Custom fit suits, slacks, shirts all selected, measured and delivered in the comfort of your office. Joseph is a consummate professional and Tom James delivers quality."

Clothier:

Joseph McCoy

Tom James of Portland

"I've worked with Whit Behrens at Tom James for many years, and buying great clothes couldn't be easier. Whit knows what I like, he knows my size, and he makes the process painless and fun. I get clothes that are custom-made for me, and they look like it. It's such a nice indulgence to buy clothes this way and get just what I want. And not having to go out to a bunch of stores, looking for things I'll like and hoping they have my size, is the best. ."

Clothier:

Whit Behrens

Tom James of San Francisco

"Clothing is high end all the way, but what makes my clothes buying experience extra special is the convenience of shopping at my home or my office and the high quality client service I always receive."

Clothier:

Bill Lambert

Tom James of Boston

"Like most men, the last thing I want to do with my little and precious personal time is 'go shopping.' Steve makes it simple and painless. He comes to my office, brings great samples and ideas, provides great advice, delivers the finished product to my home, and makes me look like a million bucks. I am so pleased with the quality of the products and especially Steve's service that I have relied on Steve and Tom James for over 10 years. ."

Clothier:

Stephen Matte

Tom James of New York

"Tom James makes my life easier and makes me well dressed doing it! The custom fit, high quality, and ease of access are unbeatable."

Clothier:

Rob Ringeisen

Tom James of Madison

"I have been purchasing Tom James clothing for over 25 years and it is the 'BEST' in my opinion. Dealing with Jason Caldwell makes it even better because he cares about his clients."

Clothier:

Jason Caldwell

Tom James of Dallas

"Melissa has made my personal experience with Tom James very pleasant and convenient. My time is very limited, due to my busy work schedule and family life. I rely on her to pick out most of the fabrics and colors and I am always satisfied. I already have referred a number of friends and business associates who have enjoyed working with Melissa. I look forward to working with Melissa until I retire (which will be a very long time, according to my wife)!"

Clothier:

Melissa Hodge

Tom James of New York

"Adrian shows up at my home with great ideas, maintains nearly every detail of my wardrobe, and allows me to even make tee time in style! He is my go-to guy for all my clothing needs."

Clothier:

Adrian Trumbo

Tom James of Portland

"Jennifer always keeps me dressed in style. She's a careful listener and uses past clothing choices as a starting point for discussions of what may work in the future. She also makes the buying experience effortless, promptly showing up at my home and politely respecting my time. I'm not sure why it took so long for me to find her."

Clothier:

Jennifer Kautzky

Tom James of Seattle

"Barbara has made my life so much easier. With the busy travel schedule of a consultant it is hard to find time to shop around for clothes. Barbara came to my home, measured me and helped me pick out some really cool outfits. My favorite so far is the Tom James sports jacket I purchased a few months ago. Barbara is very professional and she actually made shopping fun. I never thought I would use the words shopping and fun in the same sentence."

Clothier:

Barbara Selig

Tom James of Atlanta

"As someone who loathes leaving the office for anything other than fun times with my family, I do all I can to avoid losing valuable time wandering around a mall. Having a professional and attentive Haberdasher, such as Nathalie, come directly to my office to pick products, style, and measure to fit on the spot is brilliant. Having that same personal touch with delivery of the goods, and an assurance of a perfect fit is the cherry on top. Thanks Nathalie!"

Clothier:

Nathalie McGregor

Tom James of Vancouver

"Jared does an excellent job of understanding my clothing needs and ensures that his recommendations are current and relevant. The entire purchasing process is convenient and transparent. Jared handles all aspect of the purchasing process so I don't have to worry about any of the details - a complete solution."

Clothier:

Jared Meyers

Tom James of Orlando

"The biggest benefit from working with Kim is the amount of time she saves me.....she understands what I like and puts together appropriate slacks, shirts, sport coats, etc. based on those preferences. I learned more about collar spreads, earth tones and accessorizing in the first 30 minutes with Kim than I've ever learned from visiting 'big box' retailers and am thankful that I can make one phone call and she can take care of everything (including shoes/socks and cuff links)!I have referred Kim to a number of 'wardrobe impaired' friends and colleagues and all have commented how easy and enjoyable she is to work with."

Clothier:

Kim Keller

Tom James of Dallas

From Our Clients

"I have, for many years, enjoyed the services of and relationship with Keith Brown of Tom James. I have always appreciated the quality of the merchandise, but have come to expect and rely upon the expert advice and first rate service that Keith and his team provide each and every day."

Custom Clothier Keith Brown
Clothier:

Keith Brown

Tom James of Charlotte

"I was initially reluctant to buy custom made clothing. Within minutes, Heidi was able to show me the advantages of buying custom made and I've been happy since. The fit and style of the clothing is amazing. I would highly recommend working with Heidi."

Custom Clothier Heidi Goldstein
Clothier:

Heidi Goldstein

Tom James of Long Island
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