Client Reviews


Over 50 years of Customer Satisfaction

Reviews on SERVICE

"I have known Kim Keller for over 10 years. The service level and professionalism she exudes are second to none. The highest quality of clothing. The best fit. She knows exactly what I need and what I do not need. My Tom James clothing is all that I wear for both formal and casual events, whether they be professional or personal occasions. I cannot recommend highly enough the service that Kim Keller and Tom James provides to all of their clients. ."

Clothier:

Kim Keller

Tom James of Dallas

"Mark has been a God send for business attire. Prior to meeting him, I did not own one shirt that actually fit me well. Thanks Mark!"

Clothier:

Mark Cleve

Tom James of Portland

"Jeff is a pleasure to be around and always acts with integrity. As a clothing consultant, he is knowledgeable, service oriented and always puts the desires of client first. Whether you need a quick and simple wardrobe for work, or you want to play with a huge selection of options to create one of a kind looks, Jeff is your guy. Custom work sometimes has little complications or needs adjustment and Jeff makes sure that everything is done to perfection with no hassle to the client."

Clothier:

Jeff Kinne

Tom James of Atlanta

"I am delighted with my first suit purchase from Tom James. The range of fabrics and colours were extensive. The service from Ben Mayer and his team was first class."

Clothier:

Ben Mayer

Tom James of Germany

"I've known Ben for a short time but it feels like I've known him for much longer. He goes beyond the basic service approach of most providers. He takes time to provide more than quality clothing - he gets to know you. He wants to understand your needs and passions. Before I discovered Tom James, I owned suits. Now, I experience a suit. There is nothing like the feeling you get when you first put on a suit tailored for you. It feels and looks great. It feels natural. Ben takes that feeling seriously. I don't regret getting my suits from Tom James; I only regret not getting one sooner."

Clothier:

Ben Lawler

Tom James of St Louis

"Jordan is a consummate professional and works feverishly to deliver a quality product that coincides with your needs/wants. His selfless attitude and ability to make you feel like his 'top client' allows for a solid relationship to be formed rather quickly. He always makes himself available whenever my busy schedule allows. He is very honest about what can/should work with your wardrobe and ultimately makes you the envy of any business/casual scene. I highly recommend Jordan."

Clothier:

Jordan Yocum

Tom James of Louisville

"Kim Keller is the consummate clothing professional. Her service and attention to detail are fantastic. I would gladly recommend Kim to my friends and business associates."

Clothier:

Kim Keller

Tom James of Dallas

"[Hank's] brand is one of operational excellence, impeccable customer service and a well-tempered affable nature. While I enjoy the Tom James label, none of it would resonate with me without the judicious application of Hank's unique and efficacious way of running his business. Hank Lee brings great credit to himself, Tom James and the entire couture ecosystem."

Clothier:

Hank Lee

Tom James of Denver

"Jared's commitment to excellent service runs true and deep."

Clothier:

Jared Meyers

Tom James of Orlando

"Daniel is an excellent clothier. He will come to your office and outfit you with all your clothing needs. He is very customer oriented and will respect your time. If you are looking for great suits or other clothing and hate to shop, let Daniel do the work for you."

Clothier:

Daniel Wiebracht

Tom James of East Texas

"I've worked with Dan for over five years now and with Tom James for 10. I was used to getting my business attire from Macy's, JOS Bank, and even some online shops. After buying my first Tom James custom shirt 10 years ago, I was hooked. The fabric, feel, fit and overall look of the attire is something that you can't find anywhere in retail. Dan is top notch. He has a passion for what he does and you will see that in how hard he works for you. Please take the time to meet with Dan for at a bare minimum a professional introduction."

Clothier:

Daniel Lawler

Tom James of Memphis

"Daniel is a pleasure to work with and goes the extra mile to ensure that his clients are happy and pleased with their purchases."

Clothier:

Daniel Wiebracht

Tom James of East Texas

"Dave did exactly as he promised . . . provided me beautifully tailored clothes."

Clothier:

Dave Dobbins

Tom James of Cincinnati

"Ian's service has been very impressive. He took the time to understand my needs and has delivered excellent quality products matching his promises. I will certainly use Ian's services in the future."

Clothier:

Ian Powell

Tom James of London

WHAT OUR CUSTOMERS SAY

"Dave's experience in the art of Dress for Success has definitely contributed to making sales and closing deals in my business. I would highly recommend all professionals to meet with him and make the investment. He has provided good and professional service for many years."

Custom Clothier Dave Shepard
Clothier:

Dave Shepard

Tom James of Memphis

"I'll never go store bought again."

Custom Clothier Daniel Wiebracht
Clothier:

Daniel Wiebracht

Tom James of East Texas
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