Client Reviews


50 years of Customer Satisfaction

Reviews on SERVICE

"Alex has been my tailor for several years, and I highly recommend him. He provides excellent customer service and is very knowledgeable."

Clothier:

Alex Homer

Tom James of Houston

"Jordan is a consummate professional and works feverishly to deliver a quality product that coincides with your needs/wants. His selfless attitude and ability to make you feel like his 'top client' allows for a solid relationship to be formed rather quickly. He always makes himself available whenever my busy schedule allows. He is very honest about what can/should work with your wardrobe and ultimately makes you the envy of any business/casual scene. I highly recommend Jordan."

Clothier:

Jordan Yocum

Tom James of Louisville

"I have known Kim Keller for over 10 years. The service level and professionalism she exudes are second to none. The highest quality of clothing. The best fit. She knows exactly what I need and what I do not need. My Tom James clothing is all that I wear for both formal and casual events, whether they be professional or personal occasions. I cannot recommend highly enough the service that Kim Keller and Tom James provides to all of their clients. ."

Clothier:

Kim Keller

Tom James of Dallas

"Robin has fitted me with suits for a few years now and I am always happy with the process. His service is excellent and the quality of the product is consistently superb."

Clothier:

Robin Hoare

Tom James of Vancouver

"I get all my suits and jackets from Andrew - he is highly personable, very helpful and always delivers. He fits around my work schedule, always makes helpful suggestions, and for someone like me who is allergic to shopping for suits, this really is the way forwards!"

Clothier:

Andrew Field

Tom James of London

"Dave. One of a kind. He will always have your best interest in mind with the best quality service and product available. He is a true assest to his profession. I would highly recommend him to anyone!!!"

Clothier:

David Shepard

Tom James of Memphis

"Ben's service and knowledge of the Tailoring needs of the busy Brisbane professional market is exceptional. His attention to detail and willingness to ensure the clients expectations are met and exceeded will ensure plenty of repeat and referred customers ... The suits and sport jackets always attract attention as well."

Clothier:

Ben Mayer

Tom James of Brisbane

"Your representative Jarred is an exceptional example of excellent service."

Clothier:

Jared Meyers

Tom James of Orlando

"I've been working with Jennifer for several years, and have constantly been impressed by her energy and her commitment to helping me look my best. The suits Jennifer has helped me choose are definitely a cut above, and I look forward to working with her on more of them. It should be no surprise that Jennifer came highly recommended by several of my colleagues, and I regularly recommend her to others."

Clothier:

Jennifer Kautzky

Tom James of Seattle

"Melanie has been a tremendous resource for the past two years. Business wardrobe is not a high priority for many busy business leaders but, Melanie has shared keen industry insights on the current trends, displaying exceptional service and value while being respectful of my time."

Clothier:

Melanie Highsmith

Tom James of Charlotte

"I have acquired 95% of my business attire from Daniel. He goes above and beyond his duties to accomodate my requests. He's very flexible with his schedule and understands my style preferences and budget. I was one of his first customers and I continue to buy from him until today. I highly recommend him."

Clothier:

Daniel Shakeshaft

Tom James of Chicago Downtown

"Ben provides an excellent service and an excellent product. He goes out of his way to make the process of buying high quality clothes easy and convenient. He is also a nice bloke!"

Clothier:

Ben Mayer

Tom James of Brisbane

"Kim is an outstanding clothier who demonstrates impeccable taste and has provided great attention to detail and excellent service to me for over a decade."

Clothier:

Kim Keller

Tom James of Dallas

"My dealing with Patrick has been an excellent experience. Patrick is dedicated to his job and well experienced in making my needs met. Patrick will respond to my email when I send him something at 4am in the morning and never let me down when I need a suit, tailored need or ideas on my suits. I would recommend Patrick to anyone that care about how the look, dress and feel."

Clothier:

Patrick Davis

Tom James of Denver

From Our Clients

"Now I'm one of the best dressed CEO's in my Presidents Club!"

Custom Clothier Elaine Skoglund
Clothier:

Elaine Skoglund

Tom James of Chicago Downtown

"For years, I told myself I needed to find custom clothing that fit me. When I could not stand my shirts any longer, Joe delivered their great products with excellent service and an eye for detail. You can rely on Joe to keep you looking and feeling great in your tailored clothing."

Custom Clothier Joseph Price
Clothier:

Joseph Price

Tom James of Charlotte
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