Client Reviews


Over 50 years of Customer Satisfaction

Reviews on SERVICE

"It was a true pleasure having Evan as my personal tailor. He is professional and extremely proficient at his craft. If you are truly interested in looking professional and investing in your wardrobe, you need to be working with Evan."

Clothier:

Evan Miller

Tom James of Jacksonville

"Jeff is a pleasure to be around and always acts with integrity. As a clothing consultant, he is knowledgeable, service oriented and always puts the desires of client first. Whether you need a quick and simple wardrobe for work, or you want to play with a huge selection of options to create one of a kind looks, Jeff is your guy. Custom work sometimes has little complications or needs adjustment and Jeff makes sure that everything is done to perfection with no hassle to the client."

Clothier:

Jeffrey Kinne

Tom James of Atlanta

"Lauren has been such a great help to me. She's always professional and extremely courteous. I am incredibly thankful to have her helping me make selections regarding styles and colors. Everything I have received has exceeded expectations in both look and feel. I can't thank her enough."

Clothier:

Lauren Hudson

Tom James of Atlanta

"Dave has been my clothier for over 20 years and has always provided high quality clothes with excellent service. His service provides convenience for busy executives. I highly recommended him and his clothing line from Tom James."

Clothier:

Dave Dobbins

Tom James of Cincinnati

"Dave is one of a kind. He will always have your best interest in mind with the best quality service and product available. He is a true asset to his profession. I would highly recommend him to anyone!!!"

Clothier:

David Shepard

Tom James of Memphis

"Jordan is a consummate professional and works feverishly to deliver a quality product that coincides with your needs/wants. His selfless attitude and ability to make you feel like his 'top client' allows for a solid relationship to be formed rather quickly. He always makes himself available whenever my busy schedule allows. He is very honest about what can/should work with your wardrobe and ultimately makes you the envy of any business/casual scene. I highly recommend Jordan."

Clothier:

Jordan Yocum

Tom James of Louisville

"Tom James provides high-end clothing and apparel and matches their products with exceptional customer service. Whenever I need anything, my key sales contact, Brian, is there to help me. Whether it is new clothing or an adjustment, Brian ensures that my request gets addressed promptly. I continue to buy much of my clothing from Tom James because their service and products match my expectations every time."

Clothier:

Brian Hopkins

Tom James of Minneapolis

"Dave will get to know you so that he understands the styles that you like and don't like. The convenience is great as you never leave your office or home. He also has a record of purchases so that he can work with your existing wardrobe."

Clothier:

David Shepard

Tom James of Memphis

"I've trusted Paul and Tom James with my clothing requirements for many years and they never disappoint! Fantastic service, fantastic fit, fantastic quality. I've never felt so good wearing a suit! They bend over backwards with after sales service which is a really nice value add - nothings too much trouble - cleaning / repairs / adjustments etc. Would highly recommend them for a first class, professional service."

Clothier:

Paul Ibbotson

Tom James of Leeds

"Dave is a true professional. For anyone in need of high quality, made-to-order garments, I would suggest scheduling an appointment with Dave."

Clothier:

David Shepard

Tom James of Memphis

"Outstanding service, highly recommend!"

Clothier:

Ben Mayer

Tom James of Germany

"I have known Paul for over 15 years during which time he has provided most of my suits and shirts and I have also recommended him to others. I mainly use Paul for office wear but some casual clothes and on the formal side a morning suit! Paul has a great manner. He is attentive without being over pushy and voices his clear opinions on what will work and what won't, certainly never obsequious, which singles him out from some others. The clothes have stood the test of time but the real benefit is the service."

Clothier:

Paul Copp

Tom James of London

"Ben provides a very professional service delivering quality menswear. The standard is exceptional and he delivers in line with what he promises. Very happy with my purchase."

Clothier:

Ben Mayer

Tom James of Germany

"I'm a lawyer and wear suits daily. Brett has been a pleasure to work with over the last four years. He is very knowledgeable of their product line and has great recommendations on suits, sport coats, shoes, belts, shirts and casual clothing too. I highly recommend him."

Clothier:

Brett Denmark

Tom James of Atlanta

From Our Clients

"From day one, Ben has always exceeded my expectation of service. He has always gone beyond what is expected and he anticipates my needs. Ben is a class act."

Custom Clothier Ben Lawler
Clothier:

Ben Lawler

Tom James of St Louis

"I never thought I would use the words shopping and fun in the same sentence."

Custom Clothier Barbara Selig
Clothier:

Barbara Selig

Tom James of Atlanta
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