Client Reviews


50 years of Customer Satisfaction

Reviews on SERVICE

"Ashlee did an awesome job finding me some incredible sport jackets, shirts, pants, shoes, and a suit, all custom designed specifically for me. I'm positive that after meeting, whether she can be of service to you now or down the road, she will be a very valuable resource for you to have."

Clothier:

Ashlee Blair

Tom James of Tampa

"Evan provided me great customer service and is very attentive to detail. He paid attention to my particular needs and was not trying to force a sale, but always helping to find solutions. I was very satisfied in my dealings with him."

Clothier:

Evan Miller

Tom James of Jacksonville

"Tim Smith has been helping me maintain my professional wardrobe for over twenty years. Tim has stayed true to my focus in professional wear, an understated, but elegant business wardrobe of uncompromising quality and value. With Tim's help, and Tom James' vast selection of fabrics and styles, building my professional wardrobe has been easy, affordable and fun. I am very grateful to Tim for his many years of assistance and plan to continue working with him for as long as I am in business."

Clothier:

Tim Smith

Tom James of Phoenix

"Tom James provides high-end clothing and apparel and matches their products with exceptional customer service.  Whenever I need anything, my key sales contact, Brian, is there to help me.  Whether it is new clothing or an adjustment, Brian ensures that my request gets addressed promptly.  I continue to buy much of my clothing from Tom James because their service and products match my expectations every time."

Clothier:

Brian Hopkins

Tom James of Minneapolis

"Katie has repeatedly gone the extra mile with her personalized customer service to consistently meet my high expectations and even maintain the utmost affability during the experience. Very highly recommended."

Clothier:

Katelin Fore

Tom James of Austin

"Hank's brand is one of operational excellence, impeccable customer service and a well-tempered affable nature. While I enjoy the Tom James label, none of it would resonate with me without the judicious application of Hank's unique and efficacious way of running his business. Hank Lee brings great credit to himself, Tom James and the entire couture ecosystem."

Clothier:

Hank Lee

Tom James of Denver

"Dave. One of a kind. He will always have your best interest in mind with the best quality service and product available. He is a true assest to his profession. I would highly recommend him to anyone!!!"

Clothier:

David Shepard

Tom James of Memphis

"Dave has provided a great service that has benefited me professionally and personally. In addition, he is simply a great guy!"

Clothier:

Dave Dobbins

Tom James of Cincinnati

"Your representative Jarred is an exceptional example of excellent service."

Clothier:

Jared Meyers

Tom James of Orlando

"I have had the pleasure of working with Whit Behrens for many years. My closet is now filled with Tom James clothing – business suits, custom shirts and slacks, casual wear and accessories. Whit is personable, knowledgeable and professional, but far more importantly, he knows what I want. Whit is able to draw upon our long-standing relationship and show me merchandise that he knows I will like. The result is an efficient, personalized and pleasant shopping experience that I could not get anywhere else.  ."

Clothier:

Whit Behrens

Tom James of San Francisco

"Thank you for the prompt service. I appreciate your effort and attention to detail to get me ready and tailored in such a short time. I was very happy with the tuxedo and the recommendations you provided. I can't thank you enough."

Clothier:

Patrick Johnson

Tom James of Charlotte

"Daniel is a talented and dedicated clothier; I relied on his taste and recommendations for years. I also quickly learned that I could rely on his punctuality and dedication; he stands by his work and his firm's work. As it is, he is the first person I will turn to with special or difficult requests."

Clothier:

Daniel Wiebracht

Tom James of East Texas

"Evan was a true pleasure to work with and his passion to meet his customer needs/expectations were outstanding."

Clothier:

Evan Miller

Tom James of Jacksonville

"Michael has provided me with great service with the clothing lines available through the Tom James Company, the world's largest manufacturer and retailer of custom clothing. Michael is a very friendly guy who doesn't push products on you, but will provide advice and options to help you expand your wardrobe to fit your business or casual clothing needs. I recommend you check out Michael's services and products if you need to expand or freshen up your closet selection."

Clothier:

Michael Bissonnette

Tom James of Minneapolis

From Our Clients

"Richard, after working with you for the past 10 plus years I  want to give you a big Thank You for all that you have done for me. You have always been very professional, the clothing that you have sold me has been great and your input has always been spot on. I value our business relationship greatly and consider you a friend.The ultimate compliment would be that I can without question recommend you to any of my friends. Here's to wishing you much success in the future."

Custom Clothier Richard Thompson
Clothier:

Richard Thompson

Tom James of Little Rock

"I enjoy the special treatment I receive from Tom James.  The ability to have you come to my office is a huge time saver for me."

Custom Clothier Bill Lambert
Clothier:

Bill Lambert

Tom James of Boston
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