Client Reviews


50 years of Customer Satisfaction

Reviews on SERVICE

"I've worked with Dan for over five years now and with Tom James for 10. I was used to getting my business attire from Macy's, JOS Bank, and even some online shops. After buying my first Tom James custom shirt 10 years ago, I was hooked. The fabric, feel, fit and overall look of the attire is something that you can't find anywhere in retail. Dan is top notch. He has a passion for what he does and you will see that in how hard he works for you. Please take the time to meet with Dan for at a bare minimum a professional introduction."

Clothier:

Daniel Lawler

Tom James of Memphis

"Alex is great at his profession and he enjoys it very well. It reflects on his personality and it is always a pleasure to speak with him whether it be business or personal."

Clothier:

Alex Homer

Tom James of Houston

"I have recently used Ben's services for the purpose of obtaining a new suit and some other items. I found Ben to be highly professional and the service he provides are extremely convenient. I would highly recommend him."

Clothier:

Ben Mayer

Tom James of Brisbane

"Outstanding service, highly recommend!"

Clothier:

Ben Mayer

Tom James of Brisbane

"Lindsay is the best. A true professional who always brings her A-game. She helps me out on making the best clothing decisions and helps my friends as well. I enjoy working with Lindsay and the product is outstanding. ."

Clothier:

Lindsay Curby

Tom James of Charlotte

"Shep does a great job! Give him a shot and he'll hook you up with some nice rags. Great customer service and always friendly and excited to be with you."

Clothier:

David Shepard

Tom James of Memphis

"As a new client of Tom James, I didn't know what to expect. I was thoroughly impressed with the service, timeliness and quality of my order. I would recommend Tom James to anyone in the GTA looking for an extensive line of custom clothing. Thanks Michelle for your expertise!"

Clothier:

Michelle Greenlees

Tom James of Toronto

"Before I met Dave Olson and Tom James I hated shopping for clothing. The salesmen you have to deal with at the Department stores are never helpful and I ended up not liking anything that I bought. Working with Dave, buying new clothing is fun and I like the clothing for a long time. Dave is the Tailor for a lot people in my industry and is able to help me put together a wardrobe that I feel confident in. I look forward to getting dressed for work now. I also like the convenience and the compliments I get on how I dress. This would not happen without Dave's expertise. If I had to pick one aspect of working with Dave that I think is of most value to me, it would be his knowledge of what I need to wear to look my best. He 'goes the extra mile' to make sure we get it right."

Clothier:

Dave Olson

Tom James of San Francisco

"I've known Ben for a short time but it feels like I've known him for much longer. He goes beyond the basic service approach of most providers. He takes time to provide more than quality clothing - he gets to know you. He wants to understand your needs and passions. Before I discovered Tom James, I owned suits. Now, I experience a suit. There is nothing like the feeling you get when you first put on a suit tailored for you. It feels and looks great. It feels natural. Ben takes that feeling seriously. I don't regret getting my suits from Tom James; I only regret not getting one sooner."

Clothier:

Ben Lawler

Tom James of St Louis

"Katie's work was exceptional. She guided me through a process that enabled me to visualize and ultimately realize my true potential. She also models what she promotes - professionalism and quality, with a dose of style. I would recommend her to any business professional looking to step up their game through attire!"

Clothier:

Katelin Fore

Tom James of Austin

"I have had the opportunity to work with Melissa the last year and I truly believe she represents 'customer service' in a very effective and professional manner. Melissa has always put the clients needs first. It has been a pleasure working with her and given the innate pressures in retail business, it is nice to see someone that always has a smile on her face and personality to match."

Clothier:

Melissa Hodge

Tom James of New York

"I have trusted Ben with my business clothing requirements for several years now. With Ben, it's more than the guality of the clothes. It's the attention to personal details, the convenience of service and the confident advice on fabrics, shirts and ties that set him apart. Dealing with Ben and Tom James makes the often daunting task of choosing work attire a pleasure."

Clothier:

Ben May

Tom James of Sydney

"I have been doing business with Tom James Company since Porter Wilson opened the Roanoke office in the mid '90s. Doug Kidd succeeded Porter over 10 years ago, and has consistently maintained the commitment to excellent personal service, quality and attention to detail for which Tom James is known. Most important, Doug listens very well, which is the most important attribute a clothier can have. Thank you, Doug!"

Clothier:

Douglas Kidd

Tom James of Roanoke

"It has been my absolute pleasure to have lucked into dealing with the fantastic folks at Tom James. They have taken great care of my clothing needs for years from suits to shirts, formal wear and casual, ... I have nothing but good things to say about the excellent service I receive from Anjali Khanna and Team Khanna at Tom James in Atlanta. Their outstanding clothing matched up with world class service are unparalleled and simply make you smile it is so easy to deal with them."

Clothier:

Naresh Khanna

Tom James of Buckhead

From Our Clients

"Great custom suits, great service, convenient, comes to you for measurements."

Custom Clothier Daniel Shakeshaft
Clothier:

Daniel Shakeshaft

Tom James of Chicago Downtown

"The professionalism, quality, selection and convenience are simply unsurpassed."

Custom Clothier Darrell Pavelka
Clothier:

Darrell Pavelka

Tom James of Minneapolis
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