Client Reviews


50 years of Customer Satisfaction

Reviews on SERVICE

"Sarah Slaper is a pleasure to work with, laid back, and very professional. I initially ordered several shirts, but when they arrived, wasn't happy with the cut or the cuffs and she didn't hesitate to have them all completely remade. The new shirts fit perfectly and I regularly receive compliments when I'm wearing them! I love them! Since then I've ordered several other items and cannot wait until they arrive. Thank you Sarah for being so incredible!"

Clothier:

Sarah Slaper

Tom James of Washington DC

"Sheika has assisted me with my professional clothing needs for several years. The quality of the materials and workmanship that she provides is superb, and she doesn't hesitate to fit and refit (and refit) as needed. Sheika is a pleasure!"

Clothier:

Sheika Mancle

Tom James of Washington DC

"It was a true pleasure having Evan as my personal tailor. He is professional and extremely proficient at his craft. If you are truly interested in looking professional and investing in your wardrobe, you need to be working with Evan."

Clothier:

Evan Miller

Tom James of Jacksonville

"I have purchased the gamut of clothing from Rob over the past few years, including suits, jackets, shirts, slacks, ties, belts, etc.  The customized fit is phenomenal, and the attention to detail along with the customer centric service is even better.  I highly recommend Rob.  His outstanding expertise will help you stand out."

Clothier:

Rob Ringeisen

Tom James of Madison

"Evan is a true professional and really knows his stuff! He took an adequate amount of time to explain the process, learn my needs and offer as many suggestions as I needed to make an informed decision. Evan was a great help and went above and beyond great customer service to make the process easy for me and my busy schedule."

Clothier:

Evan Miller

Tom James of Jacksonville

"Evan provided me great customer service and is very attentive to detail. He paid attention to my particular needs and was not trying to force a sale, but always helping to find solutions. I was very satisfied in my dealings with him."

Clothier:

Evan Miller

Tom James of Jacksonville

"I’ve been a customer of Tom James for more than 15 years and have many purchases from them.  I’ve always found the convenience and quality great.  Eddie McClain has been my representative for more than 10 years, and he’s great to work with.  He gives me all of my options without high pressure.  The follow up service is excellent, and I’ve never had any problems.  I also love not having to go to the mall."

Clothier:

Eddie McClain

Tom James of Jacksonville

"Before I met Dave Olson and Tom James I hated shopping for clothing.  The salesmen you have to deal with at the Department stores are never helpful and I ended up not liking anything that I bought.  Working with Dave, buying new clothing is fun and I like the clothing for a long time.  Dave is the Tailor for a lot people in my industry and is able to help me put together a wardrobe that I feel confident in.  I look forward to getting dressed for work now.  I also like the convenience and the compliments I get on how I dress.  This would not happen without Dave's expertise.  If I had to pick one aspect of working with Dave that I think is of most value to me, it would be his knowledge of what I need to wear to look my best.  He 'goes the extra mile' to make sure we get it right."

Clothier:

Dave Olson

Tom James of San Francisco

"Katie has repeatedly gone the extra mile with her personalized customer service to consistently meet my high expectations and even maintain the utmost affability during the experience. Very highly recommended."

Clothier:

Katelin Fore

Tom James of Austin

"I've known Hank for 2+ years and he's always provided exceptional, professional guidance as my clothier. He's captured an understanding of what's in fashion and what I prefer to put in my clothing collection. Hank's precise measurements and attention to detail are impeccable. I couldn't be happier working with Hank Lee and Tom James Clothiers."

Clothier:

Hank Lee

Tom James of Denver

"I've trusted Paul and Tom James with my clothing requirements for many years and they never disappoint! Fantastic service, fantastic fit, fantastic quality. I've never felt so good wearing a suit! They bend over backwards with after sales service which is a really nice value add - nothing's too much trouble - cleaning, repairs, adjustments etc. Would highly recommend them for a first class, professional service."

Clothier:

Paul Ibbotson

Tom James of Leeds

"I would recommend Dave to anyone looking for the right Haberdasher for life. Dressing for success in the business world is and will always be part of the equation. He is well connected, knows the business, and knows how to deliver the type of service few understand. He is a all about how quality makes the difference in your life."

Clothier:

David Shepard

Tom James of Memphis

"Michael has provided me with great service with the clothing lines available through the Tom James Company, the world's largest manufacturer and retailer of custom clothing. Michael is a very friendly guy who doesn't push products on you, but will provide advice and options to help you expand your wardrobe to fit your business or casual clothing needs. I recommend you check out Michael's services and products if you need to expand or freshen up your closet selection."

Clothier:

Michael Bissonnette

Tom James of Minneapolis

"I am particularly pleased with the service, quality and fabric selection.  I can't imagine buying suits any other way."

Clothier:

Bill Lambert

Tom James of Boston

From Our Clients

© 2018 Tom James Company
Tom James Company Logo

Please Select a Region

USA Europe Australia Canada