Client Reviews


50 years of Customer Satisfaction

Reviews on SERVICE

"Great knowledge on his products. He will go the extra mile, making sure your garments are exactly what you ordered. After the sale, he will check in with you, making sure the garments are exactly what you expected. If anything needs to be altered, fixed, or changed, he will stop by and ensure it gets completed. Give Evan a call and you will see why I recommend him."

Clothier:

Evan Miller

Tom James of Jacksonville

"Hank's sales ability is top notch! He is willing to listen, recommend new things, and also know when it is not the right time! I am happy to be a client of his as well as a friend!"

Clothier:

Hank Lee

Tom James of Denver

"Evan is a true professional and really knows his stuff! He took an adequate amount of time to explain the process, learn my needs and offer as many suggestions as I needed to make an informed decision. Evan was a great help and went above and beyond great customer service to make the process easy for me and my busy schedule."

Clothier:

Evan Miller

Tom James of Jacksonville

"Tom James provides high-end clothing and apparel and matches their products with exceptional customer service.  Whenever I need anything, my key sales contact, Brian, is there to help me.  Whether it is new clothing or an adjustment, Brian ensures that my request gets addressed promptly.  I continue to buy much of my clothing from Tom James because their service and products match my expectations every time."

Clothier:

Brian Hopkins

Tom James of Minneapolis

"Katie has repeatedly gone the extra mile with her personalized customer service to consistently meet my high expectations and even maintain the utmost affability during the experience. Very highly recommended."

Clothier:

Katelin Fore

Tom James of Austin

"Dave. One of a kind. He will always have your best interest in mind with the best quality service and product available. He is a true assest to his profession. I would highly recommend him to anyone!!!"

Clothier:

David Shepard

Tom James of Memphis

"Dave has provided a great service that has benefited me professionally and personally. In addition, he is simply a great guy!"

Clothier:

Dave Dobbins

Tom James of Cincinnati

"Your representative Jarred is an exceptional example of excellent service."

Clothier:

Jared Meyers

Tom James of Orlando

"I have had the pleasure of working with Whit Behrens for many years. My closet is now filled with Tom James clothing – business suits, custom shirts and slacks, casual wear and accessories. Whit is personable, knowledgeable and professional, but far more importantly, he knows what I want. Whit is able to draw upon our long-standing relationship and show me merchandise that he knows I will like. The result is an efficient, personalized and pleasant shopping experience that I could not get anywhere else.  ."

Clothier:

Whit Behrens

Tom James of San Francisco

"Thank you for the prompt service. I appreciate your effort and attention to detail to get me ready and tailored in such a short time. I was very happy with the tuxedo and the recommendations you provided. I can't thank you enough."

Clothier:

Patrick Johnson

Tom James of Charlotte

"Daniel is a talented and dedicated clothier; I relied on his taste and recommendations for years. I also quickly learned that I could rely on his punctuality and dedication; he stands by his work and his firm's work. As it is, he is the first person I will turn to with special or difficult requests."

Clothier:

Daniel Wiebracht

Tom James of East Texas

"Michael has provided me with great service with the clothing lines available through the Tom James Company, the world's largest manufacturer and retailer of custom clothing. Michael is a very friendly guy who doesn't push products on you, but will provide advice and options to help you expand your wardrobe to fit your business or casual clothing needs. I recommend you check out Michael's services and products if you need to expand or freshen up your closet selection."

Clothier:

Michael Bissonnette

Tom James of Minneapolis

"Eddie McClain of Tom James has provided excellent service to me for 23 years.  The suits I have bought look and feel excellent.  Mr. McClain has been a great help to me in choosing the right suits each year.  I would strongly recommend Eddie McClain and Tom James to any professional who cares about his appearance."

Clothier:

Eddie McClain

Tom James of Jacksonville

"Daniel is a top-notch representative over at Tom James, and I have been very pleased with his approach and expertise. What I most appreciate is his understanding of the time constraints on a busy client. He is not a high-pressure salesman (which is a huge turnoff for so many of us) but rather a very knowledgeable consultant who can help you make decisions on what works and what doesn't. His clothing is very good, reasonably priced, and it changes often. I recommend Daniel very highly."

Clothier:

Daniel Wiebracht

Tom James of East Texas

From Our Clients

"Justin is extremely professional and the Tom James clothing is wonderful. He is an expert at measurements and my clothing fit fantastically and are very comfortable. I highly recommend Justin to anyone looking for professional custom clothing."

Custom Clothier Justin Thomas
Clothier:

Justin Thomas

Tom James of Chicago Downtown

"The whole process is time-efficient, cost-effective, and results in my closet being a much more interesting place to visit every morning."

Custom Clothier Whit Behrens
Clothier:

Whit Behrens

Tom James of San Francisco
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