Client Reviews


50 years of Customer Satisfaction

Reviews on SERVICE

"Thank you for the prompt service. I appreciate your effort and attention to detail to get me ready and tailored in such a short time. I was very happy with the tuxedo and the recommendations you provided. I can't thank you enough."

Clothier:

Patrick Johnson

Tom James of Charlotte

"Ben's subject knowledge and service are exceptional and the products he supplies are great. Highly recommend!"

Clothier:

Ben Mayer

Tom James of Brisbane

"As a new client of Tom James, I didn't know what to expect. I was thoroughly impressed with the service, timeliness and quality of my order. I would recommend Tom James to anyone in the GTA looking for an extensive line of custom clothing. Thanks Michelle for your expertise!"

Clothier:

Michelle Greenlees

Tom James of Toronto

"I have had the opportunity to work with Melissa the last year and I truly believe she represents 'customer service' in a very effective and professional manner. Melissa has always put the clients needs first. It has been a pleasure working with her and given the innate pressures in retail business, it is nice to see someone that always has a smile on her face and personality to match."

Clothier:

Melissa Hodge

Tom James of New York

"Alex has been my tailor for several years, and I highly recommend him. He provides excellent customer service and is very knowledgeable."

Clothier:

Alex Homer

Tom James of Houston

"I've been working with Jennifer for several years, and have constantly been impressed by her energy and her commitment to helping me look my best. The suits Jennifer has helped me choose are definitely a cut above, and I look forward to working with her on more of them. It should be no surprise that Jennifer came highly recommended by several of my colleagues, and I regularly recommend her to others."

Clothier:

Jennifer Kautzky

Tom James of Seattle

"In 17 years of wearing a suit and tie to work each week I had never purchased something made custom for me, until my 1st Tom James purchase earlier this year. What a difference. Add to this the attentive service and convenience of buying from a professional clothier who will meet you in your office to fit you and place your purchase. My experience with Tom James was exceptional, and I suspect this is the standard with this company."

Clothier:

Jennifer Kautzky

Tom James of Seattle

"Dave has provided a great service that has benefited me professionally and personally. In addition, he is simply a great guy!"

Clothier:

Dave Dobbins

Tom James of Cincinnati

"Katie's work was exceptional. She guided me through a process that enabled me to visualize and ultimately realize my true potential. She also models what she promotes - professionalism and quality, with a dose of style. I would recommend her to any business professional looking to step up their game through attire!"

Clothier:

Katelin Fore

Tom James of South Austin

"Before I met Dave Olson and Tom James I hated shopping for clothing. The salesmen you have to deal with at the Department stores are never helpful and I ended up not liking anything that I bought. Working with Dave, buying new clothing is fun and I like the clothing for a long time. Dave is the Tailor for a lot people in my industry and is able to help me put together a wardrobe that I feel confident in. I look forward to getting dressed for work now. I also like the convenience and the compliments I get on how I dress. This would not happen without Dave's expertise. If I had to pick one aspect of working with Dave that I think is of most value to me, it would be his knowledge of what I need to wear to look my best. He 'goes the extra mile' to make sure we get it right."

Clothier:

Dave Olson

Tom James of San Francisco

"Rarely can it be said that there is happiness to be found from any place selling clothes. However, it has been my absolute pleasure to have lucked into dealing with the fantastic folks at Tom James. They have taken great care of my clothing needs for years ... and in the unlikely event I needed something that they did not carry, I have even had their sales folks go to another vendor and get it for me! I have nothing but good things to say about the excellent service I receive from Anjali Khanna and Team Khanna at Tom James in Atlanta. ."

Clothier:

Naresh Khanna

Tom James of Buckhead

"It has been my absolute pleasure to have lucked into dealing with the fantastic folks at Tom James. They have taken great care of my clothing needs for years from suits to shirts, formal wear and casual, ... I have nothing but good things to say about the excellent service I receive from Anjali Khanna and Team Khanna at Tom James in Atlanta. Their outstanding clothing matched up with world class service are unparalleled and simply make you smile it is so easy to deal with them."

Clothier:

Naresh Khanna

Tom James of Buckhead

"Amazing service. And the best suits and shirts I've ever purchased. I highly recommend Tom James."

Clothier:

Stephen Matte

Tom James of New York

"Dave. One of a kind. He will always have your best interest in mind with the best quality service and product available. He is a true assest to his profession. I would highly recommend him to anyone!!!"

Clothier:

David Shepard

Tom James of Memphis

From Our Clients

"Not only did Daniel fit me for my first custom tailored suit, he took the time to get to know me and my style; making me that much more pleased with the final product. Due to Daniel's desire to make me feel comfortable and his willingness to go the extra mile, I will continue to work with him for all my clothing necessities and readily recommend him to any person, whatever their needs may be."

Custom Clothier Daniel Wiebracht
Clothier:

Daniel Wiebracht

Tom James of East Texas

"You took the time and treated me like a VIP customer. The suit looks amazing, feels fantastic and most importantly, my wife was blown away by how well the suit fits me."

Custom Clothier Adam Highsmith
Clothier:

Adam Highsmith

Tom James of Charlotte
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