Client Reviews


50 years of Customer Satisfaction

Reviews on QUALITY

"Dan and I have worked together for 5 years now. Through Tom James fabrics and styles he has always been able to not only create great looking and fitting suits, but been able to come up with solutions when I've had requests. Through the years I've relied on TJ to make not only suits but also shirts. It is really tough for me to go anywhere else over the years knowing I will always end up back in front of Dan when I am ready to get new clothes. They are simply the best."

Clothier:

Dan Hook

Tom James of Seattle

"First measured by Ben for a couple of fully bespoke, tailored suits about six weeks ago. I've just had my first fitting of the first suit with fantastic results. Such was the quality and accuracy of the initial measurements, virtually no further adjustments have been required. Great results - delighted with the first suit and await the second. Placed further orders yesterday on the basis of results of the first suit. I recommend Ben without hesitation - great service, great results and great care taken to get the measurements right first time."

Clothier:

Ben Mayer

Tom James of Brisbane

"I have been using Kim for my clothing needs for many years. She understands what I need, helps with the selection process and the quality from Tom James is excellent. It is also a better bargain than off the rack, even without factoring in the convenience and the hassle of shopping."

Clothier:

Kim Keller

Tom James of Dallas

"I have been working with Ingrid and Tom James for about 3 years now. The quality of the clothes that I get have far surpassed what I historically wore and I could not imagine going to a department store and shopping for myself again. Ingrid is always responsive and when I need something as quickly as possible, even once within a few hours, she is able to deliver and provide top notch service."

Clothier:

Ingrid Geiseman

Tom James of Omaha

"I've enjoyed and appreciated the quality clothing and excellent personal service without the need to go to a store to shop."

Clothier:

Eddie McClain

Tom James of Jacksonville

"I purchased my first tailored suit from Ben and was greatly impressed by the final product. Even at the fist fitting, the suit felt right. This is testament to Ben's skill and care throughout the fitting process."

Clothier:

Ben Mayer

Tom James of Brisbane

"I first started dealing with Jennifer this past year when ordering a custom wool suit. I found both the product and Jennifer to be of the highest quality. She made sure that every detail of the suit and the sale were done first class. I was and continue to be impressed with her style and professionalism."

Clothier:

Jennifer Kautzky

Tom James of Seattle

"I just tried on the new suit and shirts. Fitted like a glove. Felt a $million in my new bag of fruit. Thanks Ben - Great job!"

Clothier:

Ben Mayer

Tom James of Brisbane

"I have been purchasing business clothing from Eddie for many many years. He provides very high quality clothing, gives excellent advice and you certainly can't beat the convenience."

Clothier:

Eddie McClain

Tom James of Jacksonville

"Lawrence Kim's seamless and professional approach ensured that high quality custom fit suits and trousers were made for me. I really appreciated Lawrence's advice and help in picking out fabrics, selecting the appropriate cut and how flexible he was to meet me at my office at convenient times in my busy calendar. I'm looking forward to seeing the next suit I've ordered with him, as I really love the one I just got."

Clothier:

Lawrence Kim

Tom James of New York

"John was introduced to me by a friend 4 months ago. I bought a shirt, tie and suit from him. I was very happy with the results. The clothes was delivered within 3-4 weeks. It is now my favourite suit in my closet. I have recommended John to a couple of friends who have bought suits from him. Overall, I am very happy with his responsiveness and quality of work."

Clothier:

John Johnson

Tom James of London

"Tom James enables me to look professional with maximum convenience and absolute confidence in the quality I will receive. My sales representative knows what I like and always comes prepared with a selection tailored to my individual preferences and with new ideas to keep me up to date. I could not be more satisfied with the level of service and quality of products that I have enjoyed for many years now. Keep up the good work!"

Clothier:

Steve Oberdin

Tom James of Omaha

"I am very pleased with your service and the quality of Tom James' Clothing. The combination of your individualized service and the clothing line provides a high-class touch solution to dressing well and looking good for our clients. I look forward to your continuing service as well as adding to my personal clothing solutions."

Clothier:

Bill Lambert

Tom James of Boston

"I have been a satisfied Tom James client for several years and I have thoroughly enjoyed the client service I receive from my clothier, Rachel Barber. The weight and hand of their fabrics, as well as the drape of their clothing is exceptional. Whether it is a board of directors meeting or a casual evening out, I am pretty sure I am one of the best dressed individuals in the room."

Clothier:

Rachel McNamara

Tom James of Phoenix

From Our Clients

"Will is a great resource to have working in a professional environment. He provides great service, and works hard to fit my needs."

Custom Clothier William Russ
Clothier:

William Russ

Tom James of Dallas

"It will be possible to find cheaper substitutes, but they probably will feel and look it,..."

Custom Clothier Dan Hook
Clothier:

Dan Hook

Tom James of Seattle
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