Client Reviews


Over 50 years of Customer Satisfaction

Reviews on QUALITY

"John was introduced to me by a friend 4 months ago. I bought a shirt, tie and suit from him. I was very happy with the results. The clothes was delivered within 3-4 weeks. It is now my favourite suit in my closet. I have recommended John to a couple of friends who have bought suits from him. Overall, I am very happy with his responsiveness and quality of work."

Clothier:

John Johnson

Tom James of London

"I like the quality and the fit of the clothing. There are a wide variety of styles and fabrics available. ."

Clothier:

Ralph Decker

Tom James of St Louis

"I am primarily a customer for your custom shirts, and I think they're terrific. In fact, I don't believe I've purchased a dress shirt from a department store in the last 3 years. The materials are great, the fit is perfect, and the construction is of high quality."

Clothier:

Bill Lambert

Tom James of Boston

"Douglas provides a great service, he comes to my office, advises me on suits and shirts and gets them produced for me. Everything is produced to great quality and they last for years. I would highly recommend Douglas as the tailor who makes your life easy and makes you have the perfect suit, shirt and tie to wear everyday."

Clothier:

Douglas Raynes

Tom James of London

"First measured by Ben for a couple of fully bespoke, tailored suits about six weeks ago. I've just had my first fitting of the first suit with fantastic results. Such was the quality and accuracy of the initial measurements, virtually no further adjustments have been required. Great results - delighted with the first suit and await the second. Placed further orders yesterday on the basis of results of the first suit. I recommend Ben without hesitation - great service, great results and great care taken to get the measurements right first time."

Clothier:

Ben Mayer

Tom James of Germany

"Kim Keller has been my clothier since 1996. The advantages of using Kim is getting the right colors for my skin tone, the right fit, how to mix, match, separation from casual and business all of which would not come from a department store. Tom James part is a quality product that will last."

Clothier:

Kim Keller

Tom James of Dallas

"I have had numerous purchases with Tom James and have used Melissa Smith as my go-to person. She was creative, current in her styles and a pleasure to deal with. I have found the product to be of the highest quality and the orders were always ready when they were promised. I would recommend using Melissa for all your custom clothing needs!!"

Clothier:

Melissa Marzuk

Tom James of New York

"I am very pleased with Bill's service and the quality of Tom James' Clothing. The combination of their individualized service and the clothing line provides a high-class touch solution to dressing well and looking good for our clients."

Clothier:

Bill Lambert

Tom James of Boston

"Women's custom suits! What a treat to get clothes that really fit, and to have the opportunity to choose everything yourself...the fabric, the cut, the lining, the pockets, the buttons...everything! Nets out, over time, to a wardrobe full of favorites. Much easier to get dressed for work in the morning."

Clothier:

Rebecca Garsys

Tom James of Minneapolis

"I purchased my first tailored suit from Ben and was greatly impressed by the final product. Even at the fist fitting, the suit felt right. This is testament to Ben's skill and care throughout the fitting process."

Clothier:

Ben Mayer

Tom James of Germany

"I have been a customer of Tom James since 1995, and I have been a client of Jason Caldwell for the past nine years. I am always pleased with the quality of the product and I am extremely satisfied with the service Jason has provided through the years. I have bought virtually all my clothing from Jason since 2003, and I have greatly appreciated how he has seen to my needs in this area with utmost professionalism. I would recommend Jason and Tom James Company to anyone."

Clothier:

Jason Caldwell

Tom James of Dallas

"My personal haberdasher. I have purchased several suits, ties, and shirts from Joe over the years. He sells a great product that is always tailored perfectly."

Clothier:

Joseph McCoy

Tom James of Portland

"The custom suits I own have become my favorite go-to suites for the courtroom and have now lasted through several years of wear and tear."

Clothier:

Bill Lambert

Tom James of Boston

"Liisa provides a first class, personal service in a traditionally difficult area. She is a real expert, able to make informed recommendations and the quality of the finished article is of the highest quality. I have recommended her to friends and colleagues, who have all been extremely complimentary about her approach, service and product."

Clothier:

Liisa Lister

Tom James of Midlands

From Our Clients

"Keith's expertise, combined with his personal service and attention to detail, has resulted in me being a client of Tom James for many years. He makes me look good!"

Custom Clothier Keith Brown
Clothier:

Keith Brown

Tom James of Charlotte

"As a business professional who finds it difficult and frustrating to shop for quality clothing, I can truly say I have enjoyed my relationship with the Tom James Company. Not only have I experienced the benefit of their fine clothing, but even more important, I have experienced a level of advice and service from Erik Peterson that has been nothing short of exceptional. Without reservation, I would recommend Erik's knowledge of fashion and the clothing industry."

Custom Clothier Erik Peterson
Clothier:

Erik Peterson

Tom James of Tampa
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