Client Reviews


50 years of Customer Satisfaction

Reviews on QUALITY

"Thank you for working around my schedule and for providing a wonderfully positive and helpful service. It seems that each time we meet, I end up discovering things I need in my wardrobe that I had been too busy to realize. I think that's probably the greatest service you provide for today's busy professionals. Plus, the beautiful, custom, top quality clothing offered by Tom James is just not available locally. Best wishes for your continued success."

Clothier:

Randy Womack

Tom James of Roanoke

"It's all about convenience and attention to quality. My Tom James salesman knows my style and what works for me and makes the experience easy. The quality is superb!"

Clothier:

Darrell Pavelka

Tom James of Minneapolis

"I've enjoyed and appreciated the quality clothing and excellent personal service without the need to go to a store to shop."

Clothier:

Eddie McClain

Tom James of Jacksonville

"Robin, this is to confirm that the suits, pants and shirts you have provided to me have been of the highest quality and wear extremely well. Your tailored fits have been great, and I have no problem recommending your excellent service and individual attention to detail in all our dealings!"

Clothier:

Robin Hoare

Tom James of Vancouver

"I like the quality and the fit of the clothing. There are a wide variety of styles and fabrics available. ."

Clothier:

Ralph Decker

Tom James of St Louis

"Tom James provides exceptional quality and service. Their representatives offer creative ideas and are always professional. I have always been pleased with Tom James! ."

Clothier:

Brian Hopkins

Tom James of Minneapolis

"Kim has been helping me with my professional clothing needs for four years. She has been a pleasure to work with. She has helped me understand what I need in order to ensure the very best professional appearance, but she also listens closely to me and helps match up styles and trends with my personal preferences. All of the Tom James clothing I've purchased through Kim has been of the highest quality. I feel great when I'm wearing it."

Clothier:

Kim Keller

Tom James of Dallas

"I'm impressed with the quality of the suits and shirts. I also love the exceptional level of customer service that I receive from Jennifer Kautzky."

Clothier:

Jennifer Kautzky

Tom James of Seattle

"I have purchased several suits through Robin. I am pleased not only with the quality of the suits, but also with the high level of personal service, including office visits for measurements. I would not hesitate to recommend Robin's services for distinctive well-tailored clothes at lower cost and better service than through a retail store."

Clothier:

Robin Hoare

Tom James of Vancouver

"The custom suits I own have become my favorite go-to suits for the courtroom and have now lasted through several years of wear and tear."

Clothier:

Bill Lambert

Tom James of Boston

"I have been working with Ingrid and Tom James for about 3 years now. The quality of the clothes that I get have far surpassed what I historically wore and I could not imagine going to a department store and shopping for myself again. Ingrid is always responsive and when I need something as quickly as possible, even once within a few hours, she is able to deliver and provide top notch service."

Clothier:

Ingrid Geiseman

Tom James of Omaha

"Dear Paul, just a short note to thank you for your excellent service over the last few years. You have been supplying suits to me for nearly five years and what you said on day one, that you pay for quality but you get that back in the long run, has certainly been true. Once again many thanks."

Clothier:

Paul Ibbotson

Tom James of Leeds

"I have found that the quality of materials and the range of choice at very reasonable prices is second to none and there is no question in my mind that you will remain advising and making my wardrobe for years to come."

Clothier:

Paul Ibbotson

Tom James of Leeds

"I have been a satisfied Tom James client for several years and I have thoroughly enjoyed the client service I receive from my clothier, Rachel Barber. The weight and hand of their fabrics, as well as the drape of their clothing is exceptional. Whether it is a board of directors meeting or a casual evening out, I am pretty sure I am one of the best dressed individuals in the room."

Clothier:

Rachel McNamara

Tom James of Phoenix

From Our Clients

"You took the time and treated me like a VIP customer. The suit looks amazing, feels fantastic and most importantly, my wife was blown away by how well the suit fits me."

Custom Clothier Adam Highsmith
Clothier:

Adam Highsmith

Tom James of Charlotte

"Lindsay and the Tom James Company have made my life a lot simpler... I would highly recommend this to every busy business man."

Custom Clothier Lindsay Curby
Clothier:

Lindsay Curby

Tom James of Charlotte
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