Client Reviews


50 years of Customer Satisfaction

Reviews on QUALITY

"When I first met Ashley I was purchasing my suits and shirts at department stores. Ashley made me comfortable buying my clothes without having to leave my office. The suits and shirts that I have bought through Ashley are very good quality and she has good ideas about mixing and matching the different styles of clothes she has available through Tom James. I would recommend Ashley to anyone looking to upgrade their wardrobe."

Clothier:

Ashley McCarthy

Tom James of Atlanta

"Will Russ has been working with me and my business wardrobe for many years and he always delivers. Will is very creative with his suggestions, but always mindful of my environment and my tastes. Having purchased Tom James clothing for many years, I am always amazed by their style and assortment of business clothing. Will is truly a professional that any business person would benefit by having him as a business consultant."

Clothier:

Will Russ

Tom James of Dallas

"Thank you for working around my schedule and for providing a wonderfully positive and helpful service. It seems that each time we meet, I end up discovering things I need in my wardrobe that I had been too busy to realize. I think that's probably the greatest service you provide for today's busy professionals. Plus, the beautiful, custom, top quality clothing offered by Tom James is just not available locally. Best wishes for your continued success."

Clothier:

Randy Womack

Tom James of Roanoke

"I have been buying my suits and shirts from Jennifer now for two years. I am pleased with the quality and selection of clothes available at TJ. Jennifer does a great job in recommending items based on my personal preferences. Thanks for helping me look my best."

Clothier:

Jennifer Kautzky

Tom James of Seattle

"I have been working with Ingrid and Tom James for about 3 years now. The quality of the clothes that I get have far surpassed what I historically wore and I could not imagine going to a department store and shopping for myself again. Ingrid is always responsive and when I need something as quickly as possible, even once within a few hours, she is able to deliver and provide top notch service."

Clothier:

Ingrid Geiseman

Tom James of Omaha

"What a wonderful surprise to get introduced to Shayan Tehrani and Tom James! My wardrobe has been completely overhauled over the past two years, and the tailored look has been a remarkable change to my style. Either dressed up or dressed down, each piece is unbeatable."

Clothier:

Shayan Peacock

Tom James of Atlanta

"I have been a satisfied Tom James client for several years and I have thoroughly enjoyed the client service I receive from my clothier, Rachel Barber. The weight and hand of their fabrics, as well as the drape of their clothing is exceptional. Whether it is a board of directors meeting or a casual evening out, I am pretty sure I am one of the best dressed individuals in the room."

Clothier:

Rachel McNamara

Tom James of Phoenix

"Dear Paul, just a short note to thank you for your excellent service over the last few years. You have been supplying suits to me for nearly five years and what you said on day one, that you pay for quality but you get that back in the long run, has certainly been true. Once again many thanks."

Clothier:

Paul Ibbotson

Tom James of Leeds

"Liisa provides a first class, personal service in a traditionally difficult area. She is a real expert, able to make informed recommendations and the quality of the finished article is of the highest quality. I have recommended her to friends and colleagues, who have all been extremely complimentary about her approach, service and product."

Clothier:

Liisa Lister

Tom James of Midlands

"I have found that the quality of materials and the range of choice at very reasonable prices is second to none and there is no question in my mind that you will remain advising and making my wardrobe for years to come."

Clothier:

Paul Ibbotson

Tom James of Leeds

"The fit of my suits and shirts is always tailored to my physical measurements. I have always been more than pleased with the quality of fittings. Both (Ralph Decker) and Tom James take great pride in the fit of their suits and do not accept anything short of perfect. I have found that the quality of the fabrics in the suits is amazingly durable. I am very hard on clothing and appreciate how my Tom James suits hold up and wear incredibly well. Ralph Decker knows his clients very well and is always prepared to suggest fabrics. I can say without question that the selection offered by Tom James is unmatched by any retail store you will find. As important as the fit, quality and selection of the fabrics is the personalized treatment Tom James provides. Most men hate to shop for suits. Ralph Decker comes to my office to meet with him. I heartily recommend your company, and yourself as its representative, to anyone interested in addressing their clothing needs."

Clothier:

Ralph Decker

Tom James of St Louis

"I hate to admit it but I have actually started enjoying my clothing. When I first tried you out it was with some skepticism not least because it was considerably more than I was used to spending. The product and the service, though, have lived up to my high expectations. Having someone visit me and make suggestions about what to wear and which shirts and ties to coordinate with an outfit has been invaluable. I look forward to using Tom James for many years to come."

Clothier:

Paul Ibbotson

Tom James of Leeds

"I have been using Kim for my clothing needs for many years. She understands what I need, helps with the selection process and the quality from Tom James is excellent. It is also a better bargain than off the rack, even without factoring in the convenience and the hassle of shopping."

Clothier:

Kim Keller

Tom James of Dallas

"My experience with Tom James has been excellent. Their team are professionals. They listen carefully to your needs and make great recommendations with your wardrobe decisions. The quality of clothing and fitting is superior."

Clothier:

Lawrence Kim

Tom James of New York

From Our Clients

"I have been a customer of Tom James for almost 20 years and am extremely pleased with their offering."

Custom Clothier Ralph Decker
Clothier:

Ralph Decker

Tom James of St Louis

"It is of great benefit to me to have an ongoing relationship with an experienced clothier who knows what suits, shirts and accessories I own, and who can advise me on expanding my wardrobe and replacing things as they are needed."

Custom Clothier Lawrence Kim
Clothier:

Lawrence Kim

Tom James of New York
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