Client Reviews

50 years of Customer Satisfaction

Reviews on QUALITY

"I have known Daniel for many years and can recommend him and his services without hesitation. Daniel is a very resilient and resourceful individual who reallly listens to his cleints. He is very approachable and an expert in his field. The clothing he sells is of very good quality and he stands behind his product. ."


Daniel Shakeshaft

Tom James of Chicago Downtown

"Kim Keller has been my clothier since 1996. The advantages of using Kim is getting the right colors for my skin tone, the right fit, how to mix, match, separation from casual and business all of which would not come from a department store. Tom James part is a quality product that will last."


Kim Keller

Tom James of Dallas

"I have had numerous purchases with Tom James and have used Melissa Smith as my go-to person. She was creative, current in her styles and a pleasure to deal with. I have found the product to be of the highest quality and the orders were always ready when they were promised. I would recommend using Melissa for all your custom clothing needs!!"


Melissa Marzuk

Tom James of New York

"It's all about convenience and attention to quality. My Tom James salesman knows my style and what works for me and makes the experience easy. The quality is superb!"


Darrell Pavelka

Tom James of Minneapolis

"I've enjoyed and appreciated the quality clothing and excellent personal service without the need to go to a store to shop."


Eddie McClain

Tom James of Jacksonville

"Robin, this is to confirm that the suits, pants and shirts you have provided to me have been of the highest quality and wear extremely well. Your tailored fits have been great, and I have no problem recommending your excellent service and individual attention to detail in all our dealings!"


Robin Hoare

Tom James of Vancouver

"Thank you for working around my schedule and for providing a wonderfully positive and helpful service. It seems that each time we meet, I end up discovering things I need in my wardrobe that I had been too busy to realize. I think that's probably the greatest service you provide for today's busy professionals. Plus, the beautiful, custom, top quality clothing offered by Tom James is just not available locally. Best wishes for your continued success."


Randy Womack

Tom James of Roanoke

"Liisa provides a first class, personal service in a traditionally difficult area. She is a real expert, able to make informed recommendations and the quality of the finished article is of the highest quality. I have recommended her to friends and colleagues, who have all been extremely complimentary about her approach, service and product."


Liisa Lister

Tom James of Midlands

"Sarina has been wonderful to work with, and I am very happy with the quality of the clothes I purchased as a result of her recommendations. The measurements taken were much more detailed than I am accustomed to at other clothing stores. These measurements resulted in pants and shirts that fit me better than anything I have purchased in the past. I highly recommend Sarina, and I endorse the quality of her work."


Sarina Klosterman

Tom James of Madison

"The fit of my suits and shirts is always tailored to my physical measurements. I have always been more than pleased with the quality of fittings. Both (Ralph Decker) and Tom James take great pride in the fit of their suits and do not accept anything short of perfect. I have found that the quality of the fabrics in the suits is amazingly durable. I am very hard on clothing and appreciate how my Tom James suits hold up and wear incredibly well. Ralph Decker knows his clients very well and is always prepared to suggest fabrics. I can say without question that the selection offered by Tom James is unmatched by any retail store you will find. As important as the fit, quality and selection of the fabrics is the personalized treatment Tom James provides. Most men hate to shop for suits. Ralph Decker comes to my office to meet with him. I heartily recommend your company, and yourself as its representative, to anyone interested in addressing their clothing needs."


Ralph Decker

Tom James of St Louis

"Tom James provides exceptional quality and service. Their representatives offer creative ideas and are always professional. I have always been pleased with Tom James! ."


Brian Hopkins

Tom James of Minneapolis

"I have dealt with Jim for about 12 years now and I am still wearing suits that I bought from him in 2003. I started with them in 2000 after spending a bunch of money on a few cheap suits. I learned there is a huge difference in clothing quality. I thin."


James Poston

Tom James of Greenville

"I'm impressed with the quality of the suits and shirts. I also love the exceptional level of customer service that I receive from Jennifer Kautzky."


Jennifer Kautzky

Tom James of Seattle

"I like the quality and the fit of the clothing. There are a wide variety of styles and fabrics available. ."


Ralph Decker

Tom James of St Louis

From Our Clients

"After spending thousands of dollars over the years on suits from Jos A. Banks, Macy's, etc, I decided to give Jason a try and ordered my first suit through him in 2010. As someone who wears suits almost daily, I can say without reservation that these are the best fitting, most comfortable I have ever owned. Jason's service is top shelf and the value he provides with the custom fittings and personalized services make dealing with Jason worth every penny, and I always look forward to his call."

Custom Clothier Jason Porter

Jason Porter

Tom James of Baltimore

"I've worked with Wade for years and can whole heartedly recommend him to any prospective clients. Wade is professional, prompt and gives expert advice when most appropriate. On top of this, Wade is a great person. I can't imagine working with anyone better."

Custom Clothier Wade Anding

Wade Anding

Tom James of Milwaukee
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