Client Reviews


50 years of Customer Satisfaction

Reviews on SATISFACTION

"Sarina is very professional, hard working, and service-orientated. She listened very closely and did a great job finding options that matched what I was looking for. It was a pleasure working with her."

Clothier:

Sarina Klosterman

Tom James of Madison

"I would like to pass on my sincere thanks and gratitude for all that you have done over the years of giving me high quality, professional attire with top-notch, first class service. From day one, Ben has always exceeding my expectation of service. He has always gone beyond what is expected and he anticipates my needs with also adding value with new clothes or programs, I am unaware of. Ben gladly gets referrals from me on a regular basis. Ben is a class act. It is always a pleasure to spent time with him and I look forward to our next meeting."

Clothier:

Ben Lawler

Tom James of St Louis

"I am delighted with not just the fine, tailored clothing, but also the honest advice and dependable service that I have received. For me, the entire experience of selecting suits and other apparel items has been transformed to a previously-unattained level of satisfaction. I highly recommend Tom James and Dash Yost to every one looking for the best!"

Clothier:

Dash Yost

Tom James of Cleveland

"While creating a good impression in my business and personal lives is important to me, finding time to wardrobe shop often times found a back seat to business travel and family time. That's when I found Tom James. Their model fits my needs perfectly - quality products, vast selection, personalized service - all delivered in the convenience of my home. Kim Keller executes the Tom James model flawlessly. From my initial wardrobe overhaul a few years ago to my ongoing refreshing, Kim guides the process all along the way. She's a true consultant, not a sales person, and that approach works perfectly for me."

Clothier:

Kim Keller

Tom James of Dallas

"I have worked with Rob for over 5 years and I love the clothing he provides for me. He works around my busy schedule and takes the time make sure I look my best. I would highly recommend him to anyone."

Clothier:

Rob Ringeisen

Tom James of Madison

"I have worked with Chuck V'Soske and his Tom James team for over 25 years. Chuck always had great suggestions, was terrific at providing to me exactly what I wanted, created exquisite from the most formal attire to the most casual, and always with a conscientious professionalism that never wavered. He has a unique eye for detail, for what is singularly appropriate for each individual, and combines impeccable taste with class and a great sense of humor. He is the consummate 'mobile tailor' for the 21st century."

Clothier:

Chuck V'Soske

Tom James of San Francisco

"Sarina has been calling on my clothing needs for 2 years. She is professional, determined, and trustworthy. The most amazing thing is her honesty. If an article of clothing does not look good or is not a great color on me she lets me know. Normally a clothing sales person will tell you everything looks good, and that is not always the case. She goes out of her way to make sure the customer is happy with the items purchased. I could not be happier with her commitment to me as a customer and look forward to working with her in the future."

Clothier:

Sarina Klosterman

Tom James of Madison

"Kim Keller and I have doing business together for approximately 15 years, and I consider myself lucky to have her as my clothier. I have been doing business with Tom James Company for approximately 25 years, and by far, she is the best consultant I have encountered. I highly recommend her to anyone who wishes to improve their clothes buying experience. Kim's valued advice and attention to detail has made choosing the right, quality clothes for me an easy and enjoyable experience. When I am wearing the clothes she and I choose together, I am proud and confident of my appearance."

Clothier:

Kim Keller

Tom James of Dallas

"I've immensely enjoyed wearing my array of all sorts and styles of Tom James' classic suits, sportcoats, slacks, belts, shoes, ties and 'accentuating' accessories from Tom James, and have always received first-class, personalized service from your top-notched brand. Tom James is fortunate to have an area-leader in the affluent Birmingham market like Britton Eveland, and I'll be proudly recommending him and Tom James to so many of my personal friends and contacts."

Clothier:

Britton Eveland

Tom James of Birmingham

"Tim is a true professional. He is very knowledgeable with current fashion trends with an eye towards detail. I have utilized Tim for over 15 years. He is a pleasure to work with and I would highly recommend him."

Clothier:

Tim Smith

Tom James of Phoenix

"I was a bit intimidated by the idea of Fine Clothing and was worried (my clothier) would judge my wardrobe. Instead I found a very caring professional who assessed my wardrobe and helped me craft a plan for upgrading my apparel. We started with a basic package and I was pleasantly surprised by how much a difference custom made clothing makes in my appearance."

Clothier:

Dave Dobbins

Tom James of Cincinnati

"Chris was referred to me this year by a colleague and friend of mine. I am certainly not Chris' largest client, but have made a number of purchases since we met this year. I have also referred him to friends and acquaintances who have purchased from him-all of whom are thoroughly pleased. We all joke in a positive manner that Chris is the only sales person we know, that is unabashedly a sales person-and we all feel good about buying from him, and helping him achieve his goals."

Clothier:

Christopher Wolf

Tom James of Baltimore

"Michael is a true professional and performs his clothier tasks with excellence. Never has being fitted been so enjoyable. Michael is passonate about people and will ensure satisfaction. I can happily recommend his services to those professionals looking to stand out with custom fit clothing."

Clothier:

Michael Bissonnette

Tom James of Minneapolis

"I have been a customer of Tom James for almost 20 years and am extremely pleased with their offering. My partner in clothing Ralph Decker is extraordinary in his understanding of my needs and my fitting. The fabric choices are wonderful and the value proposition excellent. I am often asked where I purchase my clothes because of how they fit and look.The convenience of having this service at your place of choice and the ongoing tailoring on existing clothing as needed is amazing. They are a great value."

Clothier:

Ralph Decker

Tom James of St Louis

From Our Clients

"I shop with Tom James for my dress clothes for several reasons. First and foremost, I appreciate the personal service you provide in helping me with my wardrobe. I appreciate the tailoring and fit of the high quality fabrics. Certainly the convenience of coming directly to me around my busy travel schedule is a huge benefit to my time management."

Custom Clothier Ralph Decker
Clothier:

Ralph Decker

Tom James of St Louis

"I don't have the time or interest to deal with my clothing. It doesn't matter if it's a business suit, or shorts and a linen shirt for a vacation, Tim makes it easy. Everything fits, everything coordinates, he's learned what I like and don't like. There is simply no need for me go into a store ever again."

Custom Clothier Tim Cornell
Clothier:

Tim Cornell

Tom James of Milwaukee
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