Client Reviews


Over 50 years of Customer Satisfaction

Reviews on SATISFACTION

"Sarina has been calling on my clothing needs for 2 years. She is professional, determined, and trustworthy. The most amazing thing is her honesty. If an article of clothing does not look good or is not a great color on me she lets me know. Normally a clothing sales person will tell you everything looks good, and that is not always the case. She goes out of her way to make sure the customer is happy with the items purchased. I could not be happier with her commitment to me as a customer and look forward to working with her in the future."

Clothier:

Sarina Brion

Tom James of Madison

"Ben offered sound clothing advice, good follow up, delivery service and the products are great."

Clothier:

Ben Mayer

Tom James of Germany

"Jared took care of all of my needs, timely and professionally. He had ideas with styles, fabrics and colors I had not previously considered. My wife was very pleased!!"

Clothier:

Jared Conway

Tom James of Tulsa

"Just acquired a couple of new suits through Ben. Very pleased with the quality, cut and fit - immeasurably better than off-the-rack and very well finished. Ben was very professional and, having bought high quality suits in the past, these are as good as I have seen (if not better in some of the attention to finish and detail)."

Clothier:

Ben Mayer

Tom James of Germany

"Daniel is a real pleasure to work with. I highly recommend him."

Clothier:

Daniel Shakeshaft

Tom James of Chicago Downtown

"Kim Keller and I have doing business together for approximately 15 years, and I consider myself lucky to have her as my clothier. I have been doing business with Tom James Company for approximately 25 years, and by far, she is the best consultant I have encountered. I highly recommend her to anyone who wishes to improve their clothes buying experience. Kim's valued advice and attention to detail has made choosing the right, quality clothes for me an easy and enjoyable experience. When I am wearing the clothes she and I choose together, I am proud and confident of my appearance."

Clothier:

Kim Keller

Tom James of Dallas

"Elaine Skoglund and Tom James have dressed me for over twenty years! They continue to make it easy to 'dress the part' and are a tremendous resource for those of us who would rather not go to the men's department of the local store. They have always been professional, have great style and offer numerous selections to fit every need. ."

Clothier:

Elaine Skoglund

Tom James of Chicago Downtown

"The experience working with Christina for the past (almost) 2.5 years has been great. I've purchased 8 suits, 3 pairs of shoes, and a great selection of shirts & ties, and have been pleased. This was my first experience with buying custom clothing and it has been a great decision. It's one of those things that you don't know what you're missing until you see it, and you compare it to what you used to have. The difference is shocking coming from off-the-rack and tailored suits I used to buy. Christina's knowledge of the product and trends and willingness to customize to my particular tastes has been great. I'd highly recommend a friend or colleague to TJ and Christina."

Clothier:

Christina Murray

Tom James of Tampa

"I recently received my new hand made tailored clothes personally delivered by Ben. Superb styling and fit, with service that is hard to match. Luckily I didn't even need further alterations, no doubt due to Ben's diligence and skill at tailoring. I recommend the service without a doubt."

Clothier:

Ben Mayer

Tom James of Germany

"[Jake] has helped me out on so many levels, from my casual attire, professional attire and providing a service that meets my schedule. It's quick and easy, and a very enjoyable experience."

Clothier:

Jacob Hadley

Tom James of Denver

"I have been a customer of Tom James for almost 20 years and am extremely pleased with their offering. My partner in clothing Ralph Decker is extraordinary in his understanding of my needs and my fitting. The fabric choices are wonderful and the value proposition excellent. I am often asked where I purchase my clothes because of how they fit and look.The convenience of having this service at your place of choice and the ongoing tailoring on existing clothing as needed is amazing. They are a great value."

Clothier:

Ralph Decker

Tom James of St Louis

"Matt has helped me improve my wardrobe greatly. He has helpful recommendations and listens to my concerns. He has products of excellent quality. I really enjoy working with him."

Clothier:

Matt Tweed

Tom James of San Francisco

"Kim Keller was as attentive, professional and courteous the day I met her in the mid-nineties, as she is to this day. I use only Tom James for my formal wear needs and I use only Kim Keller when it's time for an update to my wardrobe or if I have any unique attire needs for a special occasion. I no longer live in Texas, and there at tens of thousands of options here in Chicago for men's clothing; I still call Kim when it's time for a formal clothing purchase."

Clothier:

Kim Keller

Tom James of Dallas

"Dan, I am so pleased to have the opportunity to express my appreciation for the extremely capable and professional assistance you have provided in meeting my clothing needs. I have felt very comfortable with the suits and other clothing you have provided, and appreciate your conscience attention to detail. I look forward to your continued relationship. Thanks for everything!"

Clothier:

Dan Hook

Tom James of Seattle

From Our Clients

"From day one, Ben has always exceeded my expectation of service. He has always gone beyond what is expected and he anticipates my needs. Ben is a class act."

Custom Clothier Ben Lawler
Clothier:

Ben Lawler

Tom James of St Louis

"I never thought I would use the words shopping and fun in the same sentence."

Custom Clothier Barbara Selig
Clothier:

Barbara Selig

Tom James of Atlanta
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