Client Reviews


Over 50 years of Customer Satisfaction

Reviews on SATISFACTION

"Patrick is friendly, prompt, professional, and a pleasure to deal with. He makes the Tom James buying experience easy and flawless. If something is not correct with my order, he makes sure it's corrected & that I'm fully satisfied. In short, he always does his best to make sure my clothing wants & needs are appropriately addressed. I look forward to working with Patrick in the future, and I recommend his service to others."

Clothier:

Patrick Davis

Tom James of Denver

"I am delighted with not just the fine, tailored clothing, but also the honest advice and dependable service that I have received. For me, the entire experience of selecting suits and other apparel items has been transformed to a previously-unattained level of satisfaction. I highly recommend Tom James and Dash Yost to every one looking for the best!"

Clothier:

Dash Yost

Tom James of Cleveland

"Kim Keller was as attentive, professional and courteous the day I met her in the mid-nineties, as she is to this day. I use only Tom James for my formal wear needs and I use only Kim Keller when it's time for an update to my wardrobe or if I have any unique attire needs for a special occasion. I no longer live in Texas, and there at tens of thousands of options here in Chicago for men's clothing; I still call Kim when it's time for a formal clothing purchase."

Clothier:

Kim Keller

Tom James of Dallas

"I have been a client of Kim's for over ten years. Kim has an impeccable sense of style and attention to detail which are clearly reflected in the suits I have purchased from Tom James. Most of all, I value and trust Kim's clothing advice implicitly and it is my privilege to be one of her clients."

Clothier:

Kim Keller

Tom James of Dallas

"I love being able to choose my own fabrics and know that the suit will be styled to fit me exactly. The best part is having fun with a contrasting lining or playing with the button placement or kick-pleat on the skirt. I get a one-of-a-kind look that's professional, conservative and upscale."

Clothier:

Jennifer Kautzky

Tom James of Seattle

"After many years of dissatisfaction with several of Dallas' most exclusive clothiers I was introduced to Jason Caldwell and The Tom James Company. Three years later I can say that for the first time I am completely satisfied with my wardrobe. Tom James quality, fit, selection and value are second to none. Jason has taken an outstanding product and delivered it with world-class service. Thank you Jason and Tom James for making the clothing experience a pleasure."

Clothier:

Jason Caldwell

Tom James of Dallas

"Just acquired a couple of new suits through Ben. Very pleased with the quality, cut and fit - immeasurably better than off-the-rack and very well finished. Ben was very professional and, having bought high quality suits in the past, these are as good as I have seen (if not better in some of the attention to finish and detail)."

Clothier:

Ben Mayer

Tom James of Germany

"I recently received my new hand made tailored clothes personally delivered by Ben. Superb styling and fit, with service that is hard to match. Luckily I didn't even need further alterations, no doubt due to Ben's diligence and skill at tailoring. I recommend the service without a doubt."

Clothier:

Ben Mayer

Tom James of Germany

"Elaine Skoglund and Tom James have dressed me for over twenty years! They continue to make it easy to 'dress the part' and are a tremendous resource for those of us who would rather not go to the men's department of the local store. They have always been professional, have great style and offer numerous selections to fit every need. ."

Clothier:

Elaine Skoglund

Tom James of Chicago Downtown

"I enjoy the value Jake brings to my life. [He] invested more than 3 hours going through my wardrobe, building a relationship, recommending outfits and being convenient with my time. I look forward to having him continue to work for me in the years to come."

Clothier:

Jacob Hadley

Tom James of Denver

"Jared took care of all of my needs, timely and professionally. He had ideas with styles, fabrics and colors I had not previously considered. My wife was very pleased!!"

Clothier:

Jared Conway

Tom James of Tulsa

"Tim is a true professional. He is very knowledgeable with current fashion trends with an eye towards detail. I have utilized Tim for over 15 years. He is a pleasure to work with and I would highly recommend him."

Clothier:

Tim Smith

Tom James of Phoenix

"From day one, Ben has always exceeded my expectation of service. He has always gone beyond what is expected and he anticipates my needs. Ben is a class act."

Clothier:

Ben Lawler

Tom James of St Louis

"For over 20 years Elaine and 'Tom James' have been my 'go to' clothier. It's easy, efficient, high quality, priced right and 'on target' for what the executive needs. I'd encourage any professional, young or old, to consider Tom James."

Clothier:

Elaine Skoglund

Tom James of Chicago Downtown

WHAT OUR CUSTOMERS SAY

"Angela's persistence, keen eye, and understanding of clients' needs make for a hellacious asset for anyone striving for an improved wardrobe. She's gotten me to consider alternatives that simply never would have occurred to me otherwise. Her standards are top notch. Been a client for 4 years, and I hope for at least 4 more!"

Custom Clothier Angela Strange
Clothier:

Angela Strange

Tom James of Atlanta

"I've been wearing bespoke clothing for over 12 years now. I have been overwhelmed by the choices and the fabrics presented to me by my Fashion Goddess, Arianna Ferraro. She has really stepped up my game and it is so evidenced by the wide eyed looks and high compliments I receive on my suits, shirts, socks and ties."

Custom Clothier Arianna Ferraro
Clothier:

Arianna Ferraro

Tom James of New York
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