Client Reviews


50 years of Customer Satisfaction

Reviews on SATISFACTION

"Sarina is very professional, hard working, and service-orientated. She listened very closely and did a great job finding options that matched what I was looking for. It was a pleasure working with her."

Clothier:

Sarina Brion

Tom James of Madison

"Jake has helped me out on so many levels, from my casual attire, professional attire and providing a service that meets my schedule. It's quick and easy, and a very enjoyable experience."

Clothier:

Jacob Hadley

Tom James of Denver

"I got acquainted with Joseph last year as my personal consultant. I found him to be of high integrity, very personal, and a real asset in helping me be more professional. I have highly recommended him to multiple friends and associates. I value our relationship, both personally and professionally."

Clothier:

Joseph McCoy

Tom James of Portland

"I enjoy the value Jake brings to my life. [He] invested more than 3 hours going through my wardrobe, building a relationship, recommending outfits and being convenient with my time. I look forward to having him continue to work for me in the years to come."

Clothier:

Jacob Hadley

Tom James of Denver

"Nathalie came to my office as an introduction from a colleague. I was impressed with the organization and simplicity of the decision making process. She made a difficult decision a simple one, that was far better than I could have done myself. Each time she came to my office with the purchased products, tailored to my specific requirements and did not present her bill for final delivery until everything was perfect and to my satisfaction. I have no hesitation recommending Nathalie for any clothing related purchases."

Clothier:

Nathalie McGregor

Tom James of Vancouver

"Dave has been my personal clothier for 15 years. His product lines will fit any budget. He has educated me on the kind of clothes that I need to wear for my career. Dave is an expert in his field! He is trustworthy, consistent and very reliable. I would recommend Dave to anyone! Thanks Dave!"

Clothier:

Dave Dobbins

Tom James of Cincinnati

"Craig has great energy and outstanding communication skills. Was a valuable resource to fill in holes in my wardrobe."

Clothier:

Craig Judy

Tom James of Orlando

"Dave is a real pro. Also doesn’t waste your time... but willing to take as long as you want. I never thought I would pay this much for a suit but now have nothing but Tom James in my closet and won't do business with anyone but David!"

Clothier:

Dave Dobbins

Tom James of Cincinnati

"I have worked with Rob for over 5 years and I love the clothing he provides for me. He works around my busy schedule and takes the time make sure I look my best. I would highly recommend him to anyone."

Clothier:

Rob Ringeisen

Tom James of Madison

"Patrick is friendly, prompt, professional, and a pleasure to deal with. He makes the Tom James buying experience easy and flawless. If something is not correct with my order, he makes sure it's corrected & that I'm fully satisfied. In short, he always does his best to make sure my clothing wants & needs are appropriately addressed. I look forward to working with Patrick in the future, and I recommend his service to others."

Clothier:

Patrick Davis

Tom James of Denver

"Sarina is very personable and easy to work with. She offers in-depth knowledge of, and a favorable eye for, coordinating all forms of men's clothing; both professional and business casual. I appreciate her honesty and ability to work with me and stay within my budget. I would recommend her to any person who is searching for high quality, personally fitted clothing."

Clothier:

Sarina Brion

Tom James of Madison

"I’m not a marketing guy, but this is from the heart: Confidence.  Convenience.  Comfort. Wearing Tom James bespoke clothing, made with fabrics you will not see on anyone else, inspires that extra measure of confidence so essential in today’s ultra-competitive environment.   Dave Olson allows me to achieve that result before I ever leave my office.  He has also become a personal friend, and my haberdasher for life."

Clothier:

Dave Olson

Tom James of San Francisco

"Dave has helped develop my personal style and tailored my business and casual wardrobe. I highly recommend him to anyone new or seasoned to the custom clothing realm; very personable and make the whole process enjoyable."

Clothier:

Dave Dobbins

Tom James of Cincinnati

"My 'Bill Lambert-Tom James' experience was great. The quality & look of the suit, shirt & tie are outstanding. The service at the office was a great convenience. Bill Lambert is very personable, professional & competant. I will do busines with him & Tom James again."

Clothier:

Bill Lambert

Tom James of Boston

From Our Clients

"Mark has been my clothier for over 16 years. I first started working with Mark because I hate shopping and I wanted unbiased, expert advice on expanding my business wardrobe. As a result, he knows what fabrics/colors/designs I like and provides me with the information I need to make quick decisions, and I rarely need to send back clothes for re-fitting. I trust Mark's opinion and value his friendship. I recommend Mark to anyone who is looking for quality, custom fit clothes with little hassle."

Custom Clothier Mark Cleve
Clothier:

Mark Cleve

Tom James of Portland

"Katie is an amazing person who takes time with her clients and it shows. Any time that I have a question regarding fashion or what to wear to a event Katie is there. Take the time (to meet) because she can make your life a whole lot easier."

Custom Clothier Katelin Fore
Clothier:

Katelin Fore

Tom James of Austin
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