Client Reviews


Over 50 years of Customer Satisfaction

Reviews on SATISFACTION

"It's been a pleasure to work with Elaine Skoglund over the past fifteen years. She is a real pro. Her insight and talents, coupled with Tom James great products, have made my wardrobe decisions very easy. I often get compliments on my Tom James suits, sports coats, and other apparel."

Clothier:

Elaine Skoglund

Tom James of Chicago Downtown

"[Jake] has helped me out on so many levels, from my casual attire, professional attire and providing a service that meets my schedule. It's quick and easy, and a very enjoyable experience."

Clothier:

Jake Hadley

Tom James of Denver

"Paul, I wore my new suit yesterday during our monthly corporate meeting and my boss stood up and said 'ok you win today. Your suit is amazing!' I love the suit! I love the color and the fit!"

Clothier:

Paul Holt

Tom James of Central Kentucky

"Over the years I have worked with a number of Tom James Company representatives as I have moved about the country. Tim has been the best of the best. He is attentive to every detail. He loves what he does and it is apparent in his approach with his customers, who ultimately become his friends. Thank you Tim for keeping me looking the best I can."

Clothier:

Tim Smith

Tom James of Phoenix

"Teresa has been a fantastic wardrobe consultant for me. [She] has been accommodating and knowledgeable as she helps me remake my professional image. She recommends looks and styles that complement my busy life. I am very grateful to have met her."

Clothier:

Teresa Sproul

Tom James of Miami

"Jared represents a brand that speaks for itself but he was my advocate speaking for me. I had never bought custom clothing before and Jared put together a package that was affordable, looked sharp, and arrived in a timely manner. He followed up with me on other suggestions to my wardrobe that I hadn't even thought of. I appreciate his excellent service and value his friendship. Couldn't be better than Jared."

Clothier:

Jared Meyers

Tom James of Orlando

"I am delighted with not just the fine, tailored clothing, but also the honest advice and dependable service that I have received. For me, the entire experience of selecting suits and other apparel items has been transformed to a previously-unattained level of satisfaction. I highly recommend Tom James and Dash Yost to every one looking for the best!"

Clothier:

Dash Yost

Tom James of Cleveland

"Patrick is friendly, prompt, professional, and a pleasure to deal with. He makes the Tom James buying experience easy and flawless. If something is not correct with my order, he makes sure it's corrected & that I'm fully satisfied. In short, he always does his best to make sure my clothing wants & needs are appropriately addressed. I look forward to working with Patrick in the future, and I recommend his service to others."

Clothier:

Patrick Davis

Tom James of Denver

"I love my new clothes from TJ. Everything is really nice!"

Clothier:

Richard Breitbeil Jr

Tom James of Cincinnati

"Tim is a true professional. He is very knowledgeable with current fashion trends with an eye towards detail. I have utilized Tim for over 15 years. He is a pleasure to work with and I would highly recommend him."

Clothier:

Tim Smith

Tom James of Phoenix

"After many years of dissatisfaction with several of Dallas' most exclusive clothiers I was introduced to Jason Caldwell and The Tom James Company. Three years later I can say that for the first time I am completely satisfied with my wardrobe. Tom James quality, fit, selection and value are second to none. Jason has taken an outstanding product and delivered it with world-class service. Thank you Jason and Tom James for making the clothing experience a pleasure."

Clothier:

Jason Caldwell

Tom James of Dallas

"I enjoy the value Jake brings to my life. [He] invested more than 3 hours going through my wardrobe, building a relationship, recommending outfits and being convenient with my time. I look forward to having him continue to work for me in the years to come."

Clothier:

Jake Hadley

Tom James of Denver

"The experience working with Christina for the past (almost) 2.5 years has been great. I've purchased 8 suits, 3 pairs of shoes, and a great selection of shirts & ties, and have been pleased. This was my first experience with buying custom clothing and it has been a great decision. It's one of those things that you don't know what you're missing until you see it, and you compare it to what you used to have. The difference is shocking coming from off-the-rack and tailored suits I used to buy. Christina's knowledge of the product and trends and willingness to customize to my particular tastes has been great. I'd highly recommend a friend or colleague to TJ and Christina."

Clothier:

Christina Del Rosal

Tom James of Tampa

"My Tom James experience has exceeded my expectations. The clothing quality is unlike any other, and the tailoring is impeccable. It would be difficult to return to rack after experiencing Tom James' Made To Measure clothing. My clothier, Paul Holt, is very professional and knowledgeable. Paul makes sure my custom clothing needs are met, all while delivering unparalleled service."

Clothier:

Paul Holt

Tom James of Central Kentucky

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WHAT OUR CUSTOMERS SAY

"I started using Kim as my clothing go-to several years ago. I had used Tom James in the past but it was years ago and my salesman had left. Kim is the consummate professional with an eye that is amazing and attention to detail that is amazing. Tom James represents almost my entire wardrobe but it is easily as much due to Kim, her capabilities, and her professionalism than the Tom James label. I can give Kim an unequivocal rating of 10 out of 10 and probably more like an 11. And she works for me, more than Tom James."

Custom Clothier Kim Keller

Clothier:

Kim Keller

Tom James of Dallas

"I have done business with Tom James Co. for over twenty years. The professionalism, quality, selection and convenience are simply unsurpassed. I appreciate the fact that my haberdasher knows my fit, style preferences and wardrobe when suggesting other clothing. It makes it easy to shop and look and feel good!"

Custom Clothier Darrell Pavelka

Clothier:

Darrell Pavelka

Tom James of Minneapolis

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