Client Reviews


Over 50 years of Customer Satisfaction

Reviews on SATISFACTION

"I have been a client of Kim's for over ten years. Kim has an impeccable sense of style and attention to detail which are clearly reflected in the suits I have purchased from Tom James. Most of all, I value and trust Kim's clothing advice implicitly and it is my privilege to be one of her clients."

Clothier:

Kim Keller

Tom James of Dallas

"For over 20 years Elaine and 'Tom James' have been my 'go to' clothier. It's easy, efficient, high quality, priced right and 'on target' for what the executive needs. I'd encourage any professional, young or old, to consider Tom James."

Clothier:

Elaine Skoglund

Tom James of Chicago Downtown

"Patrick is friendly, prompt, professional, and a pleasure to deal with. He makes the Tom James buying experience easy and flawless. If something is not correct with my order, he makes sure it's corrected & that I'm fully satisfied. In short, he always does his best to make sure my clothing wants & needs are appropriately addressed. I look forward to working with Patrick in the future, and I recommend his service to others."

Clothier:

Patrick Davis

Tom James of Denver

"Over the years I have worked with a number of Tom James Company representatives as I have moved about the country. Tim has been the best of the best. He is attentive to every detail. He loves what he does and it is apparent in his approach with his customers, who ultimately become his friends. Thank you Tim for keeping me looking the best I can."

Clothier:

Tim Smith

Tom James of Phoenix

"I really like the new suits and congratulate you on a great job, as always. You've done an outstanding job for me over many years and I really appreciate the terrific service, outstanding quality and selection of clothing, and expert fitting."

Clothier:

Eddie McClain

Tom James of Jacksonville

"Teresa has been a fantastic wardrobe consultant for me. [She] has been accommodating and knowledgeable as she helps me remake my professional image. She recommends looks and styles that complement my busy life. I am very grateful to have met her."

Clothier:

Teresa Sproul

Tom James of Miami

"While creating a good impression in my business and personal lives is important to me, finding time to wardrobe shop often times found a back seat to business travel and family time. That's when I found Tom James. Their model fits my needs perfectly - quality products, vast selection, personalized service - all delivered in the convenience of my home. Kim Keller executes the Tom James model flawlessly. From my initial wardrobe overhaul a few years ago to my ongoing refreshing, Kim guides the process all along the way. She's a true consultant, not a sales person, and that approach works perfectly for me."

Clothier:

Kim Keller

Tom James of Dallas

"I have worked with Dan for a number of years now and I feel that the service that he and his company provide is truly top notch. Each experience has always been pleasant, productive and efficient. The outfits that Dan helps me to create are always in very good taste and I know that he really wants me to look and feel my best. I look forward to working with him for many years to come."

Clothier:

Dan Hook

Tom James of Seattle

"In addition to being a great guy, Daniel has great stuff. He's easy to work with and a big help. I'd recommend Daniel to anyone."

Clothier:

Daniel Shakeshaft

Tom James of Chicago Downtown

"I am delighted with not just the fine, tailored clothing, but also the honest advice and dependable service that I have received. For me, the entire experience of selecting suits and other apparel items has been transformed to a previously-unattained level of satisfaction. I highly recommend Tom James and Dash Yost to every one looking for the best!"

Clothier:

Dash Yost

Tom James of Cleveland

"I have used Jordan over the year for smaller pieces of clothes and a new suit. He has a professional demeanor and not pushy at all. Jordan will suggest ways to update a wardrobe but the ultimate decision will be your yours."

Clothier:

Jordan Yocum

Tom James of Louisville

"Jordan Yocum does a great job, he's an enthusiastic and energetic salesman and provides a great product. I highly recommend he and the Tom James Co."

Clothier:

Jordan Yocum

Tom James of Louisville

"Daniel is advantaged with a great range of product to which he adds his unique knowledge, great personality and considerate appreciation for client need and preference. His advice often challenges my intuitive selection however the result is always a marked improvement over self choice and attracts compliments from others. A pleasure to work with."

Clothier:

Daniel Shakeshaft

Tom James of Chicago Downtown

"Kim Keller was as attentive, professional and courteous the day I met her in the mid-nineties, as she is to this day. I use only Tom James for my formal wear needs and I use only Kim Keller when it's time for an update to my wardrobe or if I have any unique attire needs for a special occasion. I no longer live in Texas, and there at tens of thousands of options here in Chicago for men's clothing; I still call Kim when it's time for a formal clothing purchase."

Clothier:

Kim Keller

Tom James of Dallas

From Our Clients

"Ian's service has been very impressive. He took the time to understand my needs and has delivered excellent quality products matching his promises. I will certainly use Ian's services in the future."

Custom Clothier Ian Powell
Clothier:

Ian Powell

Tom James of London

"Ben's personal service and approach was beyond my expectations. He truly delivered a tailored British service that ensured that not only do I have a suit of the finest quality but was delivered with the unique personal touch. Thank you Ben."

Custom Clothier Ben Mayer
Clothier:

Ben Mayer

Tom James of Germany
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