Client Reviews


Over 50 years of Customer Satisfaction

Reviews on SATISFACTION

"I have used Jordan over the year for smaller pieces of clothes and a new suit. He has a professional demeanor and not pushy at all. Jordan will suggest ways to update a wardrobe but the ultimate decision will be your yours."

Clothier:

Jordan Yocum

Tom James of Louisville

"I have been a customer of Tom James for almost 20 years and am extremely pleased with their offering. My partner in clothing Ralph Decker is extraordinary in his understanding of my needs and my fitting. The fabric choices are wonderful and the value proposition excellent. I am often asked where I purchase my clothes because of how they fit and look.The convenience of having this service at your place of choice and the ongoing tailoring on existing clothing as needed is amazing. They are a great value."

Clothier:

Ralph Decker

Tom James of St Louis

"I enjoy the value Jake brings to my life. [He] invested more than 3 hours going through my wardrobe, building a relationship, recommending outfits and being convenient with my time. I look forward to having him continue to work for me in the years to come."

Clothier:

Jacob Hadley

Tom James of Denver

"Sarina is very professional, hard working, and service-orientated. She listened very closely and did a great job finding options that matched what I was looking for. It was a pleasure working with her."

Clothier:

Sarina Brion

Tom James of Madison

"Sarina has been calling on my clothing needs for 2 years. She is professional, determined, and trustworthy. The most amazing thing is her honesty. If an article of clothing does not look good or is not a great color on me she lets me know. Normally a clothing sales person will tell you everything looks good, and that is not always the case. She goes out of her way to make sure the customer is happy with the items purchased. I could not be happier with her commitment to me as a customer and look forward to working with her in the future."

Clothier:

Sarina Brion

Tom James of Madison

"Patrick is friendly, prompt, professional, and a pleasure to deal with. He makes the Tom James buying experience easy and flawless. If something is not correct with my order, he makes sure it's corrected & that I'm fully satisfied. In short, he always does his best to make sure my clothing wants & needs are appropriately addressed. I look forward to working with Patrick in the future, and I recommend his service to others."

Clothier:

Patrick Davis

Tom James of Denver

"Elaine Skoglund and Tom James have dressed me for over twenty years! They continue to make it easy to 'dress the part' and are a tremendous resource for those of us who would rather not go to the men's department of the local store. They have always been professional, have great style and offer numerous selections to fit every need. ."

Clothier:

Elaine Skoglund

Tom James of Chicago Downtown

"I recently received my new hand made tailored clothes personally delivered by Ben. Superb styling and fit, with service that is hard to match. Luckily I didn't even need further alterations, no doubt due to Ben's diligence and skill at tailoring. I recommend the service without a doubt."

Clothier:

Ben Mayer

Tom James of Germany

"Ben offered sound clothing advice, good follow up, delivery service and the products are great."

Clothier:

Ben Mayer

Tom James of Germany

"Kim Keller and I have doing business together for approximately 15 years, and I consider myself lucky to have her as my clothier. I have been doing business with Tom James Company for approximately 25 years, and by far, she is the best consultant I have encountered. I highly recommend her to anyone who wishes to improve their clothes buying experience. Kim's valued advice and attention to detail has made choosing the right, quality clothes for me an easy and enjoyable experience. When I am wearing the clothes she and I choose together, I am proud and confident of my appearance."

Clothier:

Kim Keller

Tom James of Dallas

"I really like the new suits and congratulate you on a great job, as always. You've done an outstanding job for me over many years and I really appreciate the terrific service, outstanding quality and selection of clothing, and expert fitting."

Clothier:

Eddie McClain

Tom James of Jacksonville

"I have worked with Dan for a number of years now and I feel that the service that he and his company provide is truly top notch. Each experience has always been pleasant, productive and efficient. The outfits that Dan helps me to create are always in very good taste and I know that he really wants me to look and feel my best. I look forward to working with him for many years to come."

Clothier:

Dan Hook

Tom James of Seattle

"Dan, I am so pleased to have the opportunity to express my appreciation for the extremely capable and professional assistance you have provided in meeting my clothing needs. I have felt very comfortable with the suits and other clothing you have provided, and appreciate your conscience attention to detail. I look forward to your continued relationship. Thanks for everything!"

Clothier:

Dan Hook

Tom James of Seattle

"Tim is a true professional. He is very knowledgeable with current fashion trends with an eye towards detail. I have utilized Tim for over 15 years. He is a pleasure to work with and I would highly recommend him."

Clothier:

Tim Smith

Tom James of Phoenix

From Our Clients

"Dan Lawler has been a huge help for me. He is a pleasure to work with, has impeccable taste and is very professional. I value the relationship with Dan, the exceptional guidance I get from him, and the high quality of the product that he has put me into. There is a noticeable difference. Dan has done a great job finding the right style, fit and quality. I highly recommend."

Custom Clothier Daniel Lawler
Clothier:

Daniel Lawler

Tom James of Memphis

"I've been wearing bespoke clothing for over 12 years now. I have been overwhelmed by the choices and the fabrics presented to me by my Fashion Goddess, Arianna Ferraro. She has really stepped up my game and it is so evidenced by the wide eyed looks and high compliments I receive on my suits, shirts, socks and ties."

Custom Clothier Arianna Ferraro
Clothier:

Arianna Ferraro

Tom James of New York
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