Client Reviews


Over 50 years of Customer Satisfaction

Reviews on SATISFACTION

"I recently received my new hand made tailored clothes personally delivered by Ben. Superb styling and fit, with service that is hard to match. Luckily I didn't even need further alterations, no doubt due to Ben's diligence and skill at tailoring. I recommend the service without a doubt."

Clothier:

Ben Mayer

Tom James of Germany

"Ben offered sound clothing advice, good follow up, delivery service and the products are great."

Clothier:

Ben Mayer

Tom James of Germany

"I have been a customer of Tom James for almost 20 years and am extremely pleased with their offering. My partner in clothing Ralph Decker is extraordinary in his understanding of my needs and my fitting. The fabric choices are wonderful and the value proposition excellent. I am often asked where I purchase my clothes because of how they fit and look.The convenience of having this service at your place of choice and the ongoing tailoring on existing clothing as needed is amazing. They are a great value."

Clothier:

Ralph Decker

Tom James of St Louis

"Elaine Skoglund has made my clothing purchases very easy for the last 23 years, and it involves more than just the convenience of 'shopping' in my office. Elaine has done a great job of keeping track of my wardrobe needs, and suggesting the best ways to address them. She has developed a good sense of my taste in clothes and as a result, our meetings are efficient and productive. The combination of Elaine's knowledge of style, her pleasant personality and the high quality of Tom James clothing makes the process effortless for me."

Clothier:

Elaine Skoglund

Tom James of Chicago Downtown

"Jared represents a brand that speaks for itself but he was my advocate speaking for me. I had never bought custom clothing before and Jared put together a package that was affordable, looked sharp, and arrived in a timely manner. He followed up with me on other suggestions to my wardrobe that I hadn't even thought of. I appreciate his excellent service and value his friendship. Couldn't be better than Jared."

Clothier:

Jared Meyers

Tom James of Orlando

"Nathalie came to my office as an introduction from a colleague. I was impressed with the organization and simplicity of the decision making process. She made a difficult decision a simple one, that was far better than I could have done myself. Each time she came to my office with the purchased products, tailored to my specific requirements and did not present her bill for final delivery until everything was perfect and to my satisfaction. I have no hesitation recommending Nathalie for any clothing related purchases."

Clothier:

Nathalie McGregor

Tom James of Vancouver

"John is exceptional at his job and worth every penny. He has a meticulous eye to detail and is a hard working perfectionist who is always willing to go the extra mile for his clients."

Clothier:

John Johnson

Tom James of London

"Just acquired a couple of new suits through Ben. Very pleased with the quality, cut and fit - immeasurably better than off-the-rack and very well finished. Ben was very professional and, having bought high quality suits in the past, these are as good as I have seen (if not better in some of the attention to finish and detail)."

Clothier:

Ben Mayer

Tom James of Germany

"I've now worked with Sarina for over a year. She is an A+ haberdasher and I couldn't be happier in the clothes she has provided for me. I walk into every meeting with an extra bit of confidence, because I know the clothes Sarina has outfitted me with fit great, look sharp and are stylish. Use Sarina... you won't regret it."

Clothier:

Sarina Brion

Tom James of Madison

"My Tom James experience has exceeded my expectations. The clothing quality is unlike any other, and the tailoring is impeccable. It would be difficult to return to rack after experiencing Tom James' Made To Measure clothing. My clothier, Paul Holt, is very professional and knowledgeable. Paul makes sure my custom clothing needs are met, all while delivering unparalleled service."

Clothier:

Paul Holt

Tom James of Central Kentucky

"For over 20 years Elaine and 'Tom James' have been my 'go to' clothier. It's easy, efficient, high quality, priced right and 'on target' for what the executive needs. I'd encourage any professional, young or old, to consider Tom James."

Clothier:

Elaine Skoglund

Tom James of Chicago Downtown

"Teresa has been a fantastic wardrobe consultant for me. [She] has been accommodating and knowledgeable as she helps me remake my professional image. She recommends looks and styles that complement my busy life. I am very grateful to have met her."

Clothier:

Teresa Sproul

Tom James of Miami

"I would like to pass on my sincere thanks and gratitude for all that you have done over the years of giving me high quality, professional attire with top-notch, first class service. From day one, Ben has always exceeding my expectation of service. He has always gone beyond what is expected and he anticipates my needs with also adding value with new clothes or programs, I am unaware of. Ben gladly gets referrals from me on a regular basis. Ben is a class act. It is always a pleasure to spent time with him and I look forward to our next meeting."

Clothier:

Ben Lawler

Tom James of St Louis

"Dan, I am so pleased to have the opportunity to express my appreciation for the extremely capable and professional assistance you have provided in meeting my clothing needs. I have felt very comfortable with the suits and other clothing you have provided, and appreciate your conscience attention to detail. I look forward to your continued relationship. Thanks for everything!"

Clothier:

Dan Hook

Tom James of Seattle

From Our Clients

"I have recently used Ben's services for the purpose of obtaining a new suit and some other items. I found Ben to be highly professional and the service he provides are extremely convenient. I would highly recommend him."

Custom Clothier Ben Mayer
Clothier:

Ben Mayer

Tom James of Germany

"Ashlee is a rising star in the world of custom clothing and I have been extremely satisfied with her service and careful attention to every detail. She is bright, energetic and obviously loves her job. The quality of the product speaks for itself and it's always a pleasure to work with her."

Custom Clothier Ashlee Blair
Clothier:

Ashlee Blair

Tom James of San Francisco
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