Client Reviews


50 years of Customer Satisfaction

Reviews on VALUE

"Dan Hook has done a great job for me as my personal tailor representing Tom James for several years. During that time I have purchased some great clothing which was custom made for me, at a reasonable price. I have been pleased with the clothes that I have bought from Tom James, and the assistance provided by Dan."

Clothier:

Dan Hook

Tom James of Seattle

"Here in our firm we focus on providing value added services and a noticeably different client experience. Tom James it seems to me is focused on these same items. The process is convenient ( I hate to go shopping ) . Most importantly I look to Ralph as the expert in this field . He is knowledgeable regarding current fashion trends and understands what looks good for me. The quality of the end product has always been high and I would consider it a good value. Great overall experience!"

Clothier:

Ralph Decker

Tom James of St Louis

"Sarina Klosterman is not a sales representative. She is a consultant who helps me present a confident, sharp image to the world. She makes sure that the clothes you buy truly fit and look sharp. I'm wearing Tom James clothes I bought 14 years ago. The initial cost -- which is less than what 'good clothes' cost at fine men's stores -- is worth it in longer wear, better appearance and great comfort. Sarina is knowledgeable, personable and responsive. She's a great choice for wardrobe consulting!"

Clothier:

Sarina Brion

Tom James of Madison

"I have worked with Jennifer Kautzky for the past several years and have found her to be very helpful in guiding me to stretch the limits as far as wardrobe selections. Both in design and fabrics, her service and timing has been top notch. The value she brings to the table is well thought out and based on several years of experience working with executives who care how they present themselves.She is part of My team."

Clothier:

Jennifer Kautzky

Tom James of Seattle

"Jennifer has been very helpful in catering to my personal clothing needs. I prefer to stick to a budget and not overspend on clothing, but at the same time I am very particular about the look and quality of everything I wear. I am thrilled with her ability to meet my expectations at reasonable prices, while providing great service."

Clothier:

Jennifer Kautzky

Tom James of Seattle

"Scott has been my tailor for many years. He and his company provide me with professionally tailored clothing at a reasonable cost. I do not own a suit or sportcoat which was not bought from Scott and Tom James."

Clothier:

Scott Osborne

Tom James of Louisville

"The clothes fit better, feel better, look better and last longer!"

Clothier:

Naresh Khanna

Tom James of Buckhead

"I'd like to recommend Joe Price for anyone who is looking to determine their optimum professional look and wardrobe. Joe is very thoughtful and client oriented professional, who first endeavors to understand his clients' perspective and objectives before offering potential products and solutions. He's knowledgeable and enjoyable to work with, all while appreciating the value of a dollar."

Clothier:

Joseph Price

Tom James of Charlotte

"At first, I was a little hesitant about custom clothing, but after giving it a try I am sold and convinced this is really the only way men should purchase (dress) clothes. Working with Matthew is easy, and he always follows up and goes out of his way to accommodate my schedule. While custom clothes are more expensive, Matthew always makes sure I receive added value by providing expert consultation and convenience in addition to well constructed, perfectly fitting clothes. I look forward to continuing to work with Matthew as I upgrade and build out my professional wardrobe."

Clothier:

Matt Kyprianides

Tom James of Chicago Downtown

"I have relied on Dan Hook and his company for sartorial advice for about 20 years. I recommend him even if you fit my cautious buyer profile, as he cheerfully combines knowledge of fabrics, current styles, my own preferences (appearance, comfort and financial), and records of my existing wardrobe to make his suggestions. It will be possible to find cheaper substitutes, but they probably will feel and look it, you will not get the consulting, and you have to go to them. ."

Clothier:

Dan Hook

Tom James of Seattle

"I had been a customer of Tom James for several years ... I have always valued her (Kim Keller's) advice as I have purchased suits, sport coats, slacks and accessories from the company through her. My resources are relatively limited so I have always appreciated her attitude about what I consider to be a significant investment. She has alerted me to opportunities to save on my purchases while maintaining high value. She has an excellent eye for accessorizing and her talents for getting the proper fit are second to none. Everyone enjoys compliments on their attire, and I get them regularly!"

Clothier:

Kim Keller

Tom James of Dallas

From Our Clients

"It has been a delight being involved with Ben Mayer. His professionalism and expertise has resulted in a great product. I couldn't be happier with Ben and the Tom James Company."

Custom Clothier Ben Mayer
Clothier:

Ben Mayer

Tom James of Germany

"Barbara is a pleasure to work with--personable, competent, and helpful in wardrobe selections. I highly recommend her."

Custom Clothier Barbara Selig
Clothier:

Barbara Selig

Tom James of Atlanta
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