Client Reviews


50 years of Customer Satisfaction

Reviews on VALUE

"I've been a customer of Tom James Company for almost seventeen years. I have always been happy with the service you and your colleagues have provided, and have been more than satisfied with quality of the suits and shirts you've made for me. The fabrics wear very well, your tailor is first rate, and my suits continue to look great. Although it's a little hard to believe, I still wear the very first Tom James suit that was made for me, and I still receive compliments on it."

Clothier:

Stephen Matte

Tom James of New York

"I've been working with Whit for about 15 years now and really appreciate the fact that he (and Tom James) have helped me professionalize the process of managing my rotation of clothes. We meet a couple of times a year in my office and within a couple of weeks a fresh collection of cool new clothes starts to show up. All of it is tailored to fit me, complements my existing wardrobe, and is of a higher quality than I would be able to buy off the rack from a retail store. The whole process is time-efficient, cost-effective, and results in my closet being a much more interesting place to visit every morning."

Clothier:

Whit Behrens

Tom James of San Francisco

"I'm generally short on time, expect a high level of expertise, and demand accountability. The process of creating custom clothing has a curve to it which means there is some trial and error. However, the return on investment in time pays off fairly quickly. He makes something pretty complicated, easy."

Clothier:

Mark Cleve

Tom James of Portland

"Sarina Klosterman is not a sales representative. She is a consultant who helps me present a confident, sharp image to the world. She makes sure that the clothes you buy truly fit and look sharp. I'm wearing Tom James clothes I bought 14 years ago. The initial cost -- which is less than what 'good clothes' cost at fine men's stores -- is worth it in longer wear, better appearance and great comfort. Sarina is knowledgeable, personable and responsive. She's a great choice for wardrobe consulting!"

Clothier:

Sarina Klosterman

Tom James of Madison

"I have limited choices when it comes to off the shelf because I am 6' 4 and 285 lbs and other stores like ... do offer sizes that are in the ballpark but never fit right. With TJ that is not an issue. From day 1 the clothes fit like a glove and looked great. The quality is incredible, I have now had my clothes for 5 years and they are still in good shape. Try that with off the shelf! You pay a little more upfront but you don't have to replace them after a year or 2. ."

Clothier:

Bill Lambert

Tom James of Boston

"I have relied on Dan Hook and his company for sartorial advice for about 20 years. I recommend him even if you fit my cautious buyer profile, as he cheerfully combines knowledge of fabrics, current styles, my own preferences (appearance, comfort and financial), and records of my existing wardrobe to make his suggestions. It will be possible to find cheaper substitutes, but they probably will feel and look it, you will not get the consulting, and you have to go to them. ."

Clothier:

Dan Hook

Tom James of Seattle

"I have worked with Jennifer Kautzky for the past several years and have found her to be very helpful in guiding me to stretch the limits as far as wardrobe selections. Both in design and fabrics, her service and timing has been top notch. The value she brings to the table is well thought out and based on several years of experience working with executives who care how they present themselves.She is part of My team."

Clothier:

Jennifer Kautzky

Tom James of Seattle

"My husband has purchased several custom made suits, shirts as well as neckties and pocket squares from Paul. Paul looked in my husband's closet to see what he currently had and designed the Tom James wardrobe to fill in and complement what he already owned. ... the value is hard to beat. He is extremely pleased with his selections and has referred Paul to other friends. My husband has never looked better. The fit is superb and the fabric choices are timeless."

Clothier:

Paul Mckeon

Tom James of Columbia

"Sheika is a personable professional who easily anticipates a client's actual needs and carefully tailors her suggested solutions to accommodate the various nuances of each particular client. I found her input into my ideas for professional and corporate image sculpting hugely valuable and would highly recommend her without qualification."

Clothier:

Sheika Mancle

Tom James of Washington DC

"Brian has been great to work with over the last 6 years. He has always been able to help me find the right look at a reasonable price. He has taken the time to understand my tastes and tailors what he offers fits, and always follows up to ensure my complete satisfaction."

Clothier:

Brian Green

Tom James of Washington DC

"My clothier Matte (as I have gotten to know Stephen Matte) has changed my attitude towards the way I dress. I went from wearing boxy off the rack shirts and suits to wearing custom-made, well-tailored pieces of garment. Matte is very personable, knowledgeable, and has a great taste in fashion himself. With a little help and an affordable price tag I get to feel comfortable and look good every day. Tom James is a go!"

Clothier:

Stephen Matte

Tom James of New York

"I have been looking for clothes that look great and fit right for a long time. Until I met Joseph I had not found that. Now I look great! Joseph offers exceptional customer service and a great look at a great price. I have all my custom shirts now made through Joseph. He cares a lot about our relationship and that goes the distance to buy my loyalty. You will never feel better."

Clothier:

Joseph McCoy

Tom James of Portland

"I use Dave Olson and Tom James because they understand how important style, appearance, comfort and quality are to the individual consumer. Dave provides valuable insight and fashion expertise to help shape my image and keep me current with the trends in the industry. Combine Dave's expertise with the high quality craftsmanship of Tom James clothing and it becomes a winning combination that you can't get anywhere else."

Clothier:

Dave Olson

Tom James of San Francisco

"The clothes fit better, feel better, look better and last longer!"

Clothier:

Naresh Khanna

Tom James of Buckhead

From Our Clients

"I am wearing the light grey suit for the first time today; loving the colour, fabric and the fit. It's comfortable, which is my first priority, yet modern with a slightly narrower cut. Well done."

Custom Clothier Alison Deane
Clothier:

Alison Deane

Tom James of London

"There is a direct link between (my success) and what (the Tom James Company) has helped me do."

Custom Clothier David Christopher
Clothier:

David Christopher

Tom James of Chicago Downtown
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