Client Reviews


50 years of Customer Satisfaction

Reviews on VALUE

"I have been a satisfied customer of Tom James for some 15 years or so. While not a 'big buyer' I have always been treated with respect and interest. The convenience of in-office sales calls and fittings is really a huge plus. As an owner of a company that sells supplies and equipment to dry cleaners, I believe that I know what goes into a quality garment, and I can say that Tom James fills the bill at a reasonable price and with the great benefit of convenient and friendly service."

Clothier:

Darrell Pavelka

Tom James of Minneapolis

"I've been working with Joseph for three or four years now. The man is very good at what he does. He takes the time to learn your comfort zone with regard to apparel and budget and works within both. I highly recommend him."

Clothier:

Joseph McCoy

Tom James of Portland

"Brian has been great to work with over the last 6 years. He has always been able to help me find the right look at a reasonable price. He has taken the time to understand my tastes and tailors what he offers fits, and always follows up to ensure my complete satisfaction."

Clothier:

Brian Green

Tom James of Washington DC

"Jennifer has been very helpful in catering to my personal clothing needs. I prefer to stick to a budget and not overspend on clothing, but at the same time I am very particular about the look and quality of everything I wear. I am thrilled with her ability to meet my expectations at reasonable prices, while providing great service."

Clothier:

Jennifer Kautzky

Tom James of Seattle

"Tom James has been a wonderful company to work with over the last 4 years. With a busy schedule it takes the hassle out of buying new clothes. Their products are superior and the sales people are very good at helping me match solutions to my needs and helping me with styles. An anecdotal measure of success is that I am always complimented when wearing new clothes purchased from Tom James. Prices are reasonable and products and services are great. I'd highly recommend anyone give them a try."

Clothier:

Brian Hopkins

Tom James of Minneapolis

"Dan Hook has done a great job for me as my personal tailor representing Tom James for several years. During that time I have purchased some great clothing which was custom made for me, at a reasonable price. I have been pleased with the clothes that I have bought from Tom James, and the assistance provided by Dan."

Clothier:

Dan Hook

Tom James of Seattle

"Outstanding Value and Service immediately come to mind when thinking about my Tom James experience. Clothing options are always on-trend, and allow me to achieve that tailor-made look without the exorbitant price. And my personal haberdasher, Ingrid, always goes above and beyond to keep me well-dressed. When I needed a custom-made tux on two weeks notice, she managed every detail to make certain everything was perfect."

Clothier:

Ingrid Geiseman

Tom James of Omaha

"I'm generally short on time, expect a high level of expertise, and demand accountability. The process of creating custom clothing has a curve to it which means there is some trial and error. However, the return on investment in time pays off fairly quickly. He makes something pretty complicated, easy."

Clothier:

Mark Cleve

Tom James of Portland

"I use Dave Olson and Tom James because they understand how important style, appearance, comfort and quality are to the individual consumer. Dave provides valuable insight and fashion expertise to help shape my image and keep me current with the trends in the industry. Combine Dave's expertise with the high quality craftsmanship of Tom James clothing and it becomes a winning combination that you can't get anywhere else."

Clothier:

Dave Olson

Tom James of San Francisco

"I have been looking for clothes that look great and fit right for a long time. Until I met Joseph I had not found that. Now I look great! Joseph offers exceptional customer service and a great look at a great price. I have all my custom shirts now made through Joseph. He cares a lot about our relationship and that goes the distance to buy my loyalty. You will never feel better."

Clothier:

Joseph McCoy

Tom James of Portland

"The clothes fit better, feel better, look better and last longer!"

Clothier:

Naresh Khanna

Tom James of Buckhead

"Wade has done an exceptional job of presenting me with the finest custom suits and tailored shirts since I began working with him in 2004. He visits my office on a periodic basis and supports his sales with any repairs that may be needed (however very seldom needed). The tailoring, Wade's expertise, convenience, and quality of Tom James products provide a much better value than those found in lesser discount products. In addition, Wade keeps track of my wardrobe and suggests ideas that compliment what I already have. I highly recommend Wade and Tom James as a high end clothier."

Clothier:

Wade Anding

Tom James of Milwaukee

"I've been a customer of Tom James Company for almost seventeen years. I have always been happy with the service you and your colleagues have provided, and have been more than satisfied with quality of the suits and shirts you've made for me. The fabrics wear very well, your tailor is first rate, and my suits continue to look great. Although it's a little hard to believe, I still wear the very first Tom James suit that was made for me, and I still receive compliments on it."

Clothier:

Stephen Matte

Tom James of New York

"Here in our firm we focus on providing value added services and a noticeably different client experience. Tom James it seems to me is focused on these same items. The process is convenient ( I hate to go shopping ) . Most importantly I look to Ralph as the expert in this field . He is knowledgeable regarding current fashion trends and understands what looks good for me. The quality of the end product has always been high and I would consider it a good value. Great overall experience!"

Clothier:

Ralph Decker

Tom James of St Louis

From Our Clients

"Either dressed up or dressed down each piece is unbeatable."

Custom Clothier Shayan Peacock
Clothier:

Shayan Peacock

Tom James of Atlanta

"My clothier has made me look good by helping some of my friends."

Custom Clothier Naresh Khanna
Clothier:

Naresh Khanna

Tom James of Buckhead
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