Client Reviews


Over 50 years of Customer Satisfaction

Reviews on QUALITY

"Dan and I have worked together for 5 years now. Through Tom James fabrics and styles he has always been able to not only create great looking and fitting suits, but been able to come up with solutions when I've had requests. Through the years I've relied on TJ to make not only suits but also shirts. It is really tough for me to go anywhere else over the years knowing I will always end up back in front of Dan when I am ready to get new clothes. They are simply the best."

Clothier:

Dan Hook

Tom James of Seattle

"I have dealt with Jim for about 12 years now and I am still wearing suits that I bought from him in 2003. I started with them in 2000 after spending a bunch of money on a few cheap suits. I learned there is a huge difference in clothing quality. I think you will be happy with Jim if you decide to buy something. The prices are a bit steep at first but if you average it out over time you come WAAAY ahead with quality clothing. Jim has a cool way of setting up your wardrobe to keep you in style and out of the poorhouse!!"

Clothier:

Jim Poston

Tom James of Greenville

"Thank you for working around my schedule and for providing a wonderfully positive and helpful service. It seems that each time we meet, I end up discovering things I need in my wardrobe that I had been too busy to realize. I think that's probably the greatest service you provide for today's busy professionals. Plus, the beautiful, custom, top quality clothing offered by Tom James is just not available locally. Best wishes for your continued success."

Clothier:

Randy Womack

Tom James of Roanoke

"I have known Bob for 25 years and have purchased clothes from him during that time. A Tom James suit from Bob will outlast four or five from the other guys. Let him assemble a wardrobe for you, and regardless of the occasion, you are assured to be one of the best dressed individuals in the room. Bob understands clothing styles, fabrics and construction. His service is outstanding."

Clothier:

Bob Runfola

Tom James of Raleigh

"Dave was very professional and the measurements and fittings went smoothly. Great quality cloths."

Clothier:

Dave Shepard

Tom James of Memphis

"The quality and custom fit of your clothes have been excellent and consistent. I have always found shopping to be a hassle and not having to go to the store saves me personal time. The fact that Tom James and Doug Oyer also deliver what they promise is a bonus."

Clothier:

Doug Oyer

Tom James of Charleston

"Liisa provides a first class, personal service in a traditionally difficult area. She is a real expert, able to make informed recommendations and the quality of the finished article is of the highest quality. I have recommended her to friends and colleagues, who have all been extremely complimentary about her approach, service and product."

Clothier:

Liisa Lister

Tom James of Midlands

"I have been a customer of Tom James since 1995, and I have been a client of Jason Caldwell for the past nine years. I am always pleased with the quality of the product and I am extremely satisfied with the service Jason has provided through the years. I have bought virtually all my clothing from Jason since 2003, and I have greatly appreciated how he has seen to my needs in this area with utmost professionalism. I would recommend Jason and Tom James Company to anyone."

Clothier:

Jason Caldwell

Tom James of Dallas

"I purchased my first tailored suit from Ben and was greatly impressed by the final product. Even at the fist fitting, the suit felt right. This is testament to Ben's skill and care throughout the fitting process."

Clothier:

Ben Mayer

Tom James of Germany

"Sarina has been wonderful to work with, and I am very happy with the quality of the clothes I purchased as a result of her recommendations. The measurements taken were much more detailed than I am accustomed to at other clothing stores. These measurements resulted in pants and shirts that fit me better than anything I have purchased in the past. I highly recommend Sarina, and I endorse the quality of her work."

Clothier:

Sarina Brion

Tom James of Madison

"I've worked with Tom James and Tim Smith for over 16 years. I have been consistently impressed with the quality of clothing and the attention to customer service. Tim is always very responsive and has suggested new trends and fabrics. Slowly, Tim has helped move me from exclusively oxxford cloth shirts to more distinctive colors and prints. In addition, the ties I've added to my wardrobe receive the highest compliments. I look sharper and more contemporary. I am confident providing a stellar recommendation for both the company and Tim."

Clothier:

Tim Smith

Tom James of Phoenix

"Women's custom suits! What a treat to get clothes that really fit, and to have the opportunity to choose everything yourself...the fabric, the cut, the lining, the pockets, the buttons...everything! Nets out, over time, to a wardrobe full of favorites. Much easier to get dressed for work in the morning."

Clothier:

Rebecca Garsys

Tom James of Minneapolis

"I have used Tom James almost exclusively for over 12 years now and have been very pleased with the quality and fit of the clothing they have provided. The shirts, sports coats, and suits have all fit well and lasted well past expectations despite almost daily wear. Kim Keller has an excellent eye for color combination and has been very helpful in making wardrobe selections."

Clothier:

Kim Keller

Tom James of Dallas

"I first started dealing with Jennifer this past year when ordering a custom wool suit. I found both the product and Jennifer to be of the highest quality. She made sure that every detail of the suit and the sale were done first class. I was and continue to be impressed with her style and professionalism."

Clothier:

Jennifer Kautzky

Tom James of Seattle

WHAT OUR CUSTOMERS SAY

"Sarina has been exceptional at what she does. Having a professional clothier come to my office or home saves me countless trips back and forth to stores for fittings etc. The quality of the products, the exceptional service, and her fashion sense as a consultant makes my clothes shopping easy."

Custom Clothier Sarina Brion
Clothier:

Sarina Brion

Tom James of Madison

"Jake Hadley is excellent. He's super knowledgeable and friendly to work with. I took a leap into a new business wardrobe last year at Jake's suggestion and I couldn't be happier about it."

Custom Clothier Jacob Hadley
Clothier:

Jacob Hadley

Tom James of Denver
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