Client Reviews


50 years of Customer Satisfaction

Reviews on QUALITY

"Bill, thanks for the great service over many years.  Quality and convenience are a big plus not to mention that you are easy to work with.  "

Clothier:

Bill Lambert

Tom James of Boston

"I have been approached by numerous tailors in the past, but I have found that the personal and business relationship that we have built up has led to us having a strong friendship and a clear understanding of my tailoring requirements on an annual basis. I have found that the quality of materials and the range of choice at very reasonable prices is second to none and there is no question in my mind that you will remain advising and making my wardrobe for years to come."

Clothier:

Paul Ibbotson

Tom James of Leeds

"I have had the pleasure of working with Tom James since the early 90s, both in Connecticut and the DC area. The quality of the goods has never been in doubt and the personalized service have made for a great experience."

Clothier:

Brian Green

Tom James of Washington DC

"I've enjoyed and appreciated the quality clothing and excellent personal service without the need to go to a store to shop."

Clothier:

Eddie McClain

Tom James of Jacksonville

"It was 24 years ago in Columbia when I purchased my first jacket from you. I still have it today and it looks brand new. Needless to say, the quality and custom fit of your clothes, 'Tom James', have been excellent and consistent. I have always found shopping to be a hassle and not having to go to the store saves me personal time. The fact that Tom James and Doug Oyer also deliver what they promise is a bonus."

Clothier:

Doug Oyer

Tom James of Charleston

"I have been a satisfied Tom James client for several years and I have thoroughly enjoyed the client service I receive from my clothier, Rachel Barber.  The weight and hand of their fabrics, as well as  the drape of their clothing is exceptional.  Whether it is a board of directors meeting or a causal evening out, I am pretty sure I am one of the best dressed individuals in the room."

Clothier:

Rachel McNamara

Tom James of Phoenix

"I have worked with Sheika for a number of years and she has been tremendous. She is extremely professional and personable and has excellent ideas. The quality of the clothing from Tom James far exceeds anything you can obtain off the rack and is well worth the small additional cost. I highly recommend Sheika to anyone, male or female, looking to acquire perfectly fitting business or professional casual clothing."

Clothier:

Sheika Mancle

Tom James of Washington DC

"I am very pleased with your service and the quality of Tom James’ Clothing. The combination of your individualized service and the clothing line provides a high-class touch solution to dressing well and looking good for our clients. I look forward to your continuing service as well as adding to my personal clothing solutions."

Clothier:

Bill Lambert

Tom James of Boston

"John was introduced to me by a friend 4 months ago. I bought a shirt, tie and suit from him. I was very happy with the results. The clothes was delivered within 3-4 weeks. It is now my favourite suit in my closet. I have recommended John to a couple of friends who have bought suits from him. Overall, I am very happy with his responsiveness and quality of work."

Clothier:

John Johnson

Tom James of London

"Dear Paul, just a short note to thank you for your excellent service over the last few years. You have been supplying suits to me for nearly five years and what you said on day one in that you pay for quality but you get that back in the long run has certainly been true. Once again many thanks."

Clothier:

Paul Ibbotson

Tom James of Leeds

"I have dealt with Jim for about 12 years now and I am still wearing suits that I bought from him in 2003. I started with them in 2000 after spending a bunch of money on a few cheap suits. I learned there is a huge difference in clothing quality. I think you will be happy with Jim if you decide to buy something. The prices are a bit steep at first but if you average it out over time you come WAAAY ahead with quality clothing. Jim has a cool way of setting up your wardrobe to keep you in style and out of the poorhouse!!"

Clothier:

James Poston

Tom James of Greenville

"The custom suits I own have become my favorite go-to suits for the courtroom and have now lasted through several years of wear and tear. "

Clothier:

Bill Lambert

Tom James of Boston

"I have purchased several suits through Robin. I am pleased not only with the quality of the suits, but also with the high level of personal service, including office visits for measurements. I would not hesitate to recommend Robin’s services for distinctive well-tailored clothes at lower cost and better service than through a retail store."

Clothier:

Robin Hoare

Tom James of Vancouver

"I hate to admit it but I have actually started enjoying my clothing. When I first tried you out it was with some skepticism not least because it was considerably more than I was used to spending. The product and the service, though, have lived up to my high expectations. Having someone visit me and make suggestions about what to wear and which shirts and ties to coordinate with an outfit has been invaluable. I look forward to using Tom James for many years to come."

Clothier:

Paul Ibbotson

Tom James of Leeds

From Our Clients

"Justin is extremely professional and the Tom James clothing is wonderful. He is an expert at measurements and my clothing fit fantastically and are very comfortable. I highly recommend Justin to anyone looking for professional custom clothing."

Custom Clothier Justin Thomas
Clothier:

Justin Thomas

Tom James of Chicago Downtown

"Mark is an excellent salesman who takes the time to understand his product, his client's needs, is highly efficient, organized and dependable. I would recommend Mark in any service position demanding a person with leadership qualities and who would like profitability from his honed skill set."

Custom Clothier Mark Cleve
Clothier:

Mark Cleve

Tom James of Portland
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