Client Reviews


Over 50 years of Customer Satisfaction

Reviews on QUALITY

"Sarina has been wonderful to work with, and I am very happy with the quality of the clothes I purchased as a result of her recommendations. The measurements taken were much more detailed than I am accustomed to at other clothing stores. These measurements resulted in pants and shirts that fit me better than anything I have purchased in the past. I highly recommend Sarina, and I endorse the quality of her work."

Clothier:

Sarina Brion

Tom James of Madison

"I first started dealing with Jennifer this past year when ordering a custom wool suit. I found both the product and Jennifer to be of the highest quality. She made sure that every detail of the suit and the sale were done first class. I was and continue to be impressed with her style and professionalism."

Clothier:

Jennifer Kautzky

Tom James of Seattle

"I was fortunate to connect with Darrell Pavelka for my business clothing needs. I have purchased shirts, slacks, and sport coats and every item is of the highest quality and fits perfectly. I am 6'8 so it is nice to be measured to my exact size. It is a pleasure to wear the Tom James clothes and I receive frequent compliments. ."

Clothier:

Darrell Pavelka

Tom James of Minneapolis

"Dan and I have worked together for 5 years now. Through Tom James fabrics and styles he has always been able to not only create great looking and fitting suits, but been able to come up with solutions when I've had requests. Through the years I've relied on TJ to make not only suits but also shirts. It is really tough for me to go anywhere else over the years knowing I will always end up back in front of Dan when I am ready to get new clothes. They are simply the best."

Clothier:

Dan Hook

Tom James of Seattle

"I've worked with Tom James and Tim Smith for over 16 years. I have been consistently impressed with the quality of clothing and the attention to customer service. Tim is always very responsive and has suggested new trends and fabrics. Slowly, Tim has helped move me from exclusively oxxford cloth shirts to more distinctive colors and prints. In addition, the ties I've added to my wardrobe receive the highest compliments. I look sharper and more contemporary. I am confident providing a stellar recommendation for both the company and Tim."

Clothier:

Tim Smith

Tom James of Phoenix

"For more than 20 years, from San Francisco to London, I have worked with the Tom James Company for my clothing needs. As a 6'5' former professional athlete, I'm limited when buying commercially available clothing. Tom James, as represented by Chuck V'Soske in San Francisco, has created suits and sporting wear for me using fabrics and styles which have proved to be not only superior in construction but also a great long term value."

Clothier:

Chuck V'Soske

Tom James of Tucson

"I have been a satisfied Tom James client for several years and I have thoroughly enjoyed the client service I receive from my clothier, Rachael McNamara. The weight and hand of their fabrics, as well as the drape of their clothing is exceptional. Whether it is a board of directors meeting or a causal evening out, I am pretty sure I am one of the best dressed individuals in the room."

Clothier:

Rachel McNamara

Tom James of Phoenix

"I wish to thank Ben for being an extremely knowledgeable professional who has consistently delivered on all his promises. Very happy with the quality of the products and high level of personalised service provided."

Clothier:

Ben Mayer

Tom James of Germany

"I like the quality and the fit of the clothing. There are a wide variety of styles and fabrics available. ."

Clothier:

Ralph Decker

Tom James of St Louis

"I have used Tom James almost exclusively for over 12 years now and have been very pleased with the quality and fit of the clothing they have provided. The shirts, sports coats, and suits have all fit well and lasted well past expectations despite almost daily wear. Kim Keller has an excellent eye for color combination and has been very helpful in making wardrobe selections."

Clothier:

Kim Keller

Tom James of Dallas

"There are a couple of key advantages of working with Tom James. The first one is the exceptional attention and service that the team and Chuck provide. The second is the availability of ready to order tailored clothing of high quality - no worries and well made."

Clothier:

Chuck V'Soske

Tom James of Tucson

"I have been a customer for over 20 years, and now my son is a customer. The service is exceptional and the fabrics and attention to detail should satisfy the most demanding clients."

Clothier:

Chuck V'Soske

Tom James of Tucson

"The fit of my suits and shirts is always tailored to my physical measurements. I have always been more than pleased with the quality of fittings. Both (Ralph Decker) and Tom James take great pride in the fit of their suits and do not accept anything short of perfect. I have found that the quality of the fabrics in the suits is amazingly durable. I am very hard on clothing and appreciate how my Tom James suits hold up and wear incredibly well. Ralph Decker knows his clients very well and is always prepared to suggest fabrics. I can say without question that the selection offered by Tom James is unmatched by any retail store you will find. As important as the fit, quality and selection of the fabrics is the personalized treatment Tom James provides. Most men hate to shop for suits. Ralph Decker comes to my office to meet with him. I heartily recommend your company, and yourself as its representative, to anyone interested in addressing their clothing needs."

Clothier:

Ralph Decker

Tom James of St Louis

"I have known Daniel for many years and can recommend him and his services without hesitation. Daniel is a very resilient and resourceful individual who reallly listens to his cleints. He is very approachable and an expert in his field. The clothing he sells is of very good quality and he stands behind his product. ."

Clothier:

Daniel Shakeshaft

Tom James of Chicago Downtown

From Our Clients

"Shopping at my office is so easy and I'm very pleased with the fit and feel of the custom clothing."

Custom Clothier Richard Thompson
Clothier:

Richard Thompson

Tom James of Little Rock

"While there are competitors that speak to saving me money, what they do not ask is what I need."

Custom Clothier Jay Lawler
Clothier:

Jay Lawler

Tom James of Memphis
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