Client Reviews


Over 50 years of Customer Satisfaction

Reviews on QUALITY

"John was introduced to me by a friend 4 months ago. I bought a shirt, tie and suit from him. I was very happy with the results. The clothes was delivered within 3-4 weeks. It is now my favourite suit in my closet. I have recommended John to a couple of friends who have bought suits from him. Overall, I am very happy with his responsiveness and quality of work."

Clothier:

John Johnson

Tom James of London

"The clothing is really top quality compared to the suits that I used to wear which came from higher end national clothing retailers. I have received compliments from people completely unsolicited."

Clothier:

Bill Lambert

Tom James of Boston

"I have been a satisfied Tom James client for several years and I have thoroughly enjoyed the client service I receive from my clothier, Rachael McNamara. The weight and hand of their fabrics, as well as the drape of their clothing is exceptional. Whether it is a board of directors meeting or a causal evening out, I am pretty sure I am one of the best dressed individuals in the room."

Clothier:

Rachel McNamara

Tom James of Phoenix

"I love the fit of my suit, especially noticeable in the shirt. Thanks very much!"

Clothier:

Bill Lambert

Tom James of Boston

"It's my best shirt by far."

Clothier:

Bill Lambert

Tom James of Boston

"The fit of my suits and shirts is always tailored to my physical measurements. I have always been more than pleased with the quality of fittings. Both (Ralph Decker) and Tom James take great pride in the fit of their suits and do not accept anything short of perfect. I have found that the quality of the fabrics in the suits is amazingly durable. I am very hard on clothing and appreciate how my Tom James suits hold up and wear incredibly well. Ralph Decker knows his clients very well and is always prepared to suggest fabrics. I can say without question that the selection offered by Tom James is unmatched by any retail store you will find. As important as the fit, quality and selection of the fabrics is the personalized treatment Tom James provides. Most men hate to shop for suits. Ralph Decker comes to my office to meet with him. I heartily recommend your company, and yourself as its representative, to anyone interested in addressing their clothing needs."

Clothier:

Ralph Decker

Tom James of St Louis

"Douglas provides a great service, he comes to my office, advises me on suits and shirts and gets them produced for me. Everything is produced to great quality and they last for years. I would highly recommend Douglas as the tailor who makes your life easy and makes you have the perfect suit, shirt and tie to wear everyday."

Clothier:

Douglas Raynes

Tom James of London

"Will Russ has been working with me and my business wardrobe for many years and he always delivers. Will is very creative with his suggestions, but always mindful of my environment and my tastes. Having purchased Tom James clothing for many years, I am always amazed by their style and assortment of business clothing. Will is truly a professional that any business person would benefit by having him as a business consultant."

Clothier:

Will Russ

Tom James of Dallas

"First measured by Ben for a couple of fully bespoke, tailored suits about six weeks ago. I've just had my first fitting of the first suit with fantastic results. Such was the quality and accuracy of the initial measurements, virtually no further adjustments have been required. Great results - delighted with the first suit and await the second. Placed further orders yesterday on the basis of results of the first suit. I recommend Ben without hesitation - great service, great results and great care taken to get the measurements right first time."

Clothier:

Ben Mayer

Tom James of Germany

"Kim Keller has been my clothier since 1996. The advantages of using Kim is getting the right colors for my skin tone, the right fit, how to mix, match, separation from casual and business all of which would not come from a department store. Tom James part is a quality product that will last."

Clothier:

Kim Keller

Tom James of Dallas

"Great fit and high quality. Most Tom James clothing I have has worn like iron. Service is top notch."

Clothier:

Bill Lambert

Tom James of Boston

"The quality and custom fit of your clothes have been excellent and consistent. I have always found shopping to be a hassle and not having to go to the store saves me personal time. The fact that Tom James and Doug Oyer also deliver what they promise is a bonus."

Clothier:

Doug Oyer

Tom James of Charleston

"I am very pleased with Bill's service and the quality of Tom James' Clothing. The combination of their individualized service and the clothing line provides a high-class touch solution to dressing well and looking good for our clients."

Clothier:

Bill Lambert

Tom James of Boston

"I purchased my first tailored suit from Ben and was greatly impressed by the final product. Even at the fist fitting, the suit felt right. This is testament to Ben's skill and care throughout the fitting process."

Clothier:

Ben Mayer

Tom James of Germany

From Our Clients

"Prior to meeting (my clothier) I did not own one shirt that actually fit me well."

Custom Clothier Mark Cleve
Clothier:

Mark Cleve

Tom James of Portland

"Everyone enjoys compliments on their attire, and I get them regularly!"

Custom Clothier Kim Keller
Clothier:

Kim Keller

Tom James of Dallas
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