Client Reviews


50 years of Customer Satisfaction

Reviews on QUALITY

"Bill, thanks for the great service over many years. Quality and convenience are a big plus not to mention that you are easy to work with."

Clothier:

Bill Lambert

Tom James of Boston

"The custom suits I own have become my favorite go-to suits for the courtroom and have now lasted through several years of wear and tear."

Clothier:

Bill Lambert

Tom James of Boston

"I have been a customer of Tom James since 1995, and I have been a client of Jason Caldwell for the past nine years. I am always pleased with the quality of the product and I am extremely satisfied with the service Jason has provided through the years. I have bought virtually all my clothing from Jason since 2003, and I have greatly appreciated how he has seen to my needs in this area with utmost professionalism. I would recommend Jason and Tom James Company to anyone."

Clothier:

Jason Caldwell

Tom James of Dallas

"The fit of my suits and shirts is always tailored to my physical measurements. I have always been more than pleased with the quality of fittings. Both (Ralph Decker) and Tom James take great pride in the fit of their suits and do not accept anything short of perfect. I have found that the quality of the fabrics in the suits is amazingly durable. I am very hard on clothing and appreciate how my Tom James suits hold up and wear incredibly well. Ralph Decker knows his clients very well and is always prepared to suggest fabrics. I can say without question that the selection offered by Tom James is unmatched by any retail store you will find. As important as the fit, quality and selection of the fabrics is the personalized treatment Tom James provides. Most men hate to shop for suits. Ralph Decker comes to my office to meet with him. I heartily recommend your company, and yourself as its representative, to anyone interested in addressing their clothing needs."

Clothier:

Ralph Decker

Tom James of St Louis

"It was 24 years ago in Columbia when I purchased my first jacket from you. I still have it today and it looks brand new. Needless to say, the quality and custom fit of your clothes, 'Tom James', have been excellent and consistent. I have always found shopping to be a hassle and not having to go to the store saves me personal time. The fact that Tom James and Doug Oyer also deliver what they promise is a bonus."

Clothier:

Doug Oyer

Tom James of Charleston

"Sarina has been wonderful to work with, and I am very happy with the quality of the clothes I purchased as a result of her recommendations. The measurements taken were much more detailed than I am accustomed to at other clothing stores. These measurements resulted in pants and shirts that fit me better than anything I have purchased in the past. I highly recommend Sarina, and I endorse the quality of her work."

Clothier:

Sarina Klosterman

Tom James of Madison

"I have been working with Ingrid and Tom James for about 3 years now. The quality of the clothes that I get have far surpassed what I historically wore and I could not imagine going to a department store and shopping for myself again. Ingrid is always responsive and when I need something as quickly as possible, even once within a few hours, she is able to deliver and provide top notch service."

Clothier:

Ingrid Geiseman

Tom James of Omaha

"I first started dealing with Jennifer this past year when ordering a custom wool suit. I found both the product and Jennifer to be of the highest quality. She made sure that every detail of the suit and the sale were done first class. I was and continue to be impressed with her style and professionalism."

Clothier:

Jennifer Kautzky

Tom James of Seattle

"Tom James provides exceptional quality and service. Their representatives offer creative ideas and are always professional. I have always been pleased with Tom James! ."

Clothier:

Brian Hopkins

Tom James of Minneapolis

"Douglas provides a great service, he comes to my office, advises me on suits and shirts and gets them produced for me. Everything is produced to great quality and they last for years. I would highly recommend Douglas as the tailor who makes your life easy and makes you have the perfect suit, shirt and tie to wear everyday."

Clothier:

Douglas Raynes

Tom James of London

"I have had the pleasure of working with Tom James since the early 90s, both in Connecticut and the DC area. The quality of the goods has never been in doubt and the personalized service have made for a great experience."

Clothier:

Brian Green

Tom James of Washington DC

"I have known Daniel for many years and can recommend him and his services without hesitation. Daniel is a very resilient and resourceful individual who reallly listens to his cleints. He is very approachable and an expert in his field. The clothing he sells is of very good quality and he stands behind his product. ."

Clothier:

Daniel Shakeshaft

Tom James of Chicago Downtown

"Had suit and shirts and ties made by Tom James... Dave was very professional and the measurements and fittings went smoothly. Great quality clothes."

Clothier:

David Shepard

Tom James of Memphis

"I have purchased several suits through Robin. I am pleased not only with the quality of the suits, but also with the high level of personal service, including office visits for measurements. I would not hesitate to recommend Robin's services for distinctive well-tailored clothes at lower cost and better service than through a retail store."

Clothier:

Robin Hoare

Tom James of Vancouver

From Our Clients

"I feel that the service that he and his company provide is truly top notch."

Custom Clothier Dan Hook
Clothier:

Dan Hook

Tom James of Seattle

"I have been quite pleased with all aspects of my long relationship with Tom James Clothing."

Custom Clothier Bill Lambert
Clothier:

Bill Lambert

Tom James of Boston
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