Client Reviews


50 years of Customer Satisfaction

Reviews on QUALITY

"John was introduced to me by a friend 4 months ago. I bought a shirt, tie and suit from him. I was very happy with the results. The clothes was delivered within 3-4 weeks. It is now my favourite suit in my closet. I have recommended John to a couple of friends who have bought suits from him. Overall, I am very happy with his responsiveness and quality of work."

Clothier:

John Johnson

Tom James of London

"Dan and I have worked together for 5 years now. Through Tom James fabrics and styles he has always been able to not only create great looking and fitting suits, but been able to come up with solutions when I've had requests. Through the years I've relied on TJ to make not only suits but also shirts. It is really tough for me to go anywhere else over the years knowing I will always end up back in front of Dan when I am ready to get new clothes. They are simply the best."

Clothier:

Dan Hook

Tom James of Seattle

"First measured by Ben for a couple of fully bespoke, tailored suits about six weeks ago. I've just had my first fitting of the first suit with fantastic results. Such was the quality and accuracy of the initial measurements, virtually no further adjustments have been required. Great results - delighted with the first suit and await the second. Placed further orders yesterday on the basis of results of the first suit. I recommend Ben without hesitation - great service, great results and great care taken to get the measurements right first time."

Clothier:

Ben Mayer

Tom James of Brisbane

"It's all about convenience and attention to quality. My Tom James salesman knows my style and what works for me and makes the experience easy. The quality is superb!"

Clothier:

Darrell Pavelka

Tom James of Minneapolis

"I have been using Kim for my clothing needs for many years. She understands what I need, helps with the selection process and the quality from Tom James is excellent. It is also a better bargain than off the rack, even without factoring in the convenience and the hassle of shopping."

Clothier:

Kim Keller

Tom James of Dallas

"I've enjoyed and appreciated the quality clothing and excellent personal service without the need to go to a store to shop."

Clothier:

Eddie McClain

Tom James of Jacksonville

"Robin, this is to confirm that the suits, pants and shirts you have provided to me have been of the highest quality and wear extremely well. Your tailored fits have been great, and I have no problem recommending your excellent service and individual attention to detail in all our dealings!"

Clothier:

Robin Hoare

Tom James of Vancouver

"I have dealt with Jim for about 12 years now and I am still wearing suits that I bought from him in 2003. I started with them in 2000 after spending a bunch of money on a few cheap suits. I learned there is a huge difference in clothing quality. I thin."

Clothier:

James Poston

Tom James of Greenville

"Tom James provides exceptional quality and service. Their representatives offer creative ideas and are always professional. I have always been pleased with Tom James! ."

Clothier:

Brian Hopkins

Tom James of Minneapolis

"Sarina has been wonderful to work with, and I am very happy with the quality of the clothes I purchased as a result of her recommendations. The measurements taken were much more detailed than I am accustomed to at other clothing stores. These measurements resulted in pants and shirts that fit me better than anything I have purchased in the past. I highly recommend Sarina, and I endorse the quality of her work."

Clothier:

Sarina Klosterman

Tom James of Madison

"The fit of my suits and shirts is always tailored to my physical measurements. I have always been more than pleased with the quality of fittings. Both (Ralph Decker) and Tom James take great pride in the fit of their suits and do not accept anything short of perfect. I have found that the quality of the fabrics in the suits is amazingly durable. I am very hard on clothing and appreciate how my Tom James suits hold up and wear incredibly well. Ralph Decker knows his clients very well and is always prepared to suggest fabrics. I can say without question that the selection offered by Tom James is unmatched by any retail store you will find. As important as the fit, quality and selection of the fabrics is the personalized treatment Tom James provides. Most men hate to shop for suits. Ralph Decker comes to my office to meet with him. I heartily recommend your company, and yourself as its representative, to anyone interested in addressing their clothing needs."

Clothier:

Ralph Decker

Tom James of St Louis

"Liisa provides a first class, personal service in a traditionally difficult area. She is a real expert, able to make informed recommendations and the quality of the finished article is of the highest quality. I have recommended her to friends and colleagues, who have all been extremely complimentary about her approach, service and product."

Clothier:

Liisa Lister

Tom James of Midlands

"I have been buying my suits and shirts from Jennifer now for two years. I am pleased with the quality and selection of clothes available at TJ. Jennifer does a great job in recommending items based on my personal preferences. Thanks for helping me look my best."

Clothier:

Jennifer Kautzky

Tom James of Seattle

"I have purchased several suits through Robin. I am pleased not only with the quality of the suits, but also with the high level of personal service, including office visits for measurements. I would not hesitate to recommend Robin's services for distinctive well-tailored clothes at lower cost and better service than through a retail store."

Clothier:

Robin Hoare

Tom James of Vancouver

From Our Clients

"Katie has...helped me put together a foundation of business clothes that ensure I'll always appear sharp and well-dressed."

Custom Clothier Katelin Fore
Clothier:

Katelin Fore

Tom James of South Austin

"If you like...men's clothing but don't like the hassle of shopping..., I highly recommend (Tom James)."

Custom Clothier Adam Highsmith
Clothier:

Adam Highsmith

Tom James of Charlotte
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