Client Reviews


50 years of Customer Satisfaction

Reviews on EXPERTISE

"I have known Dan Hook of Tom James for many years and have purchased most of my dress clothing from suits to sport coats to shirts and ties. I consider him as a trusted advisor and appreciate his honesty and candor. I remember him coming to my office and recommending a blue sport coat that I probably would not have purchased if I had been on my own. It turned out to be my favorite sport coat for years. He is just a good guy and buying clothes from him is a pleasant and easy experience."

Clothier:

Dan Hook

Tom James of Seattle

"I have found Ian's consulting manner very user friendly and of great assistance. Ian both assisted in identifying my requirements and provided a superior product. I will certainly buy from Ian again."

Clothier:

Ian Powell

Tom James of Canary Wharf

"Daniel is great to work with, and gets you set up right. I tend to get overwhelmed in department stores and end up buying stuff that doesn't make sense, and I don't end up wearing very much. Working with Daniel represents good value and a great fit -- and leaves you looking sharp."

Clothier:

Daniel Shakeshaft

Tom James of Chicago Downtown

"I have to say that you are the most dedicated sales person that I have known. You personify the profile of a successful sales person with your diligence to detail, your compassion for the client, and your dedication to service. You are a unique breed of professional. Thanks!"

Clothier:

Linda Leggio

Tom James of Houston

"I've always struggled with dumb questions like 'does this suit go with this tie?', 'jacket opened or closed?' and 'how do I pick out a good suit?' I had no idea how great it felt to wear suits that were made to fit me so well. It's amazingly convienient. I get great looking, quality, custom taliored business clothes delivered right to my office. I've been dressing better, feeling better, and getting positive comments from people who have been noticing my new 'look'."

Clothier:

Lee Dora

Tom James of Indianapolis

"Prior to doing business with Tom James, I had always bought my business clothing off the rack in a department store. But after initially meeting with Dan and viewing the clothing line, I decided to give them a try. Dan is amazing about making specific recommendations and making sure I am absolutely satisfied with every purchase. I highly recommend Dan and the Tom James Company."

Clothier:

Dan Hook

Tom James of Seattle

"I have worked with Dan for more than five years. He has been a tremendous asset in helping me establish the perfect wardrobe to complement my business and industry. He has become my only source for business attire; it's always a pleasure to interact with him, both professionally and personally. I have referred him to many friends, always confident that he will provide extremely high customer service and advice."

Clothier:

Dan Hook

Tom James of Seattle

"I've worked with Hank on a couple of different Tom James items and couldn't be happier with the products and service that I received. Both items arrived on time, fit great, and didn't require any additional tailoring. Hank was professional, attentive, and extremely helpful throughout the process and I'll definitely work with him for future purchases from Tom James."

Clothier:

Hank Lee

Tom James of Denver

"I have used Kevin for almost 10 years for my professional clothing needs and have always been impressed with his service, professionalism, advice and recommendations. For careers that require professional dress, clothing is a true investment as you advance to senior levels. I will continue to use Kevin in the future and have recommended him to several friends and business contacts."

Clothier:

Kevin Miller

Tom James of Austin

"I've worked with Sarina for roughly a year. I had never purchased custom clothing before, but the difference is remarkable. My new suits from Tom James fit like a glove, and I receive compliments on them on all the time. Sarina makes it all happen, providing excellent customer service and demonstrating an impressive knowledge of fashion and textiles. Sarina is very accommodating and makes sure everything is exactly the way I want it. I highly recommend her and Tom James!"

Clothier:

Sarina Klosterman

Tom James of Madison

"Samantha does an exceptional job of making recommendations that enhance my wardrobe, while effectively managing a look that I am comfortable with. Her professional approach and ease to work with makes the act of buying clothes enjoyable, and the products she delivers consistently garner compliments from my clients."

Clothier:

Samantha Sullivan

Tom James of Richmond

"Ashley is a business suit connoisseur. My employees wear suits daily and Ashley's guidance toward professional style and an eye for detail have other professionals turning their heads. Give her a chance to lead the way, you will not be disappointed."

Clothier:

Ashley McCarthy

Tom James of Atlanta

"The big difference for me is when I started I wore hand-me-down suits or bought shoes and suits from JC Penny. You will be glad to know the only suits left in my closet are from Tom James.....and I am thankful I can do it. Thank you Dave for making me loo."

Clothier:

David Shepard

Tom James of Memphis

"Teresa has been taking care of my suit and sport coat needs for the last couple years. She knows the business and knows what will meet both my tastes and my needs for the business I am in. She is easy to work with and always responsive!"

Clothier:

Teresa Rogge

Tom James of South Florida

From Our Clients

"I have worked with Tom James for over 20 years and 9 with Randy. The problems I had before buying clothes this way was poor selection, fit, and the quality was not what I expected. I like the convenience and options Randy has to offer. In addition, I am still wearing clothes I purchased in 1994."

Custom Clothier Randy Womack
Clothier:

Randy Womack

Tom James of Roanoke

"Well, Dave, simply but elegantly did exactly as he promised . . . provide me beautifully tailored clothes."

Custom Clothier Dave Dobbins
Clothier:

Dave Dobbins

Tom James of Cincinnati
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