Client Reviews


Over 50 years of Customer Satisfaction

Reviews on SERVICE

"Dave is a real pro. He doesn't waste your time but is willing to take as long as you want. I now have nothing but Tom James in my closet and won't do business with anyone but David!"

Clothier:

Dave Dobbins

Tom James of Cincinnati

"I've done business with Tom James Company, for more than 20 years while living in Atlanta, Denver and Portland. Mark's high level of service and attention to detail always impresses me and reminds me of why I seek him out for fine menswear."

Clothier:

Mark Cleve

Tom James of Portland

"My favorite part is having Joe be able to pull up my entire wardrobe when I'm selecting my new clothes. Really glad you guys jumped on board and continue to raise the bar."

Clothier:

Joe Price

Tom James of Charlotte

"Eric, your efforts brought out the best in me, and my personal presentation. It yielded dividends. I also appreciate the wonderful level of service. Extraordinary. You have a lifetime customer."

Clothier:

Eric Hymowitz

Tom James of New Jersey

"Dave has been my clothier for over 20 years and has always provided high quality clothes with excellent service. His service provides convenience for busy executives. I highly recommended him and his clothing line from Tom James."

Clothier:

Dave Dobbins

Tom James of Cincinnati

"Alex has been my tailor for several years, and I highly recommend him. He provides excellent customer service and is very knowledgeable."

Clothier:

Alex Homer

Tom James of Houston

"Outstanding service, highly recommend!"

Clothier:

Ben Mayer

Tom James of Germany

"Lindsay is the best. A true professional who always brings her A-game. She helps me out on making the best clothing decisions and helps my friends as well. I enjoy working with Lindsay and the product is outstanding. ."

Clothier:

Lindsay Curby

Tom James of Charlotte

"I have had the opportunity to work with Melissa the last year and I truly believe she represents 'customer service' in a very effective and professional manner. Melissa has always put the clients needs first. It has been a pleasure working with her and given the innate pressures in retail business, it is nice to see someone that always has a smile on her face and personality to match."

Clothier:

Melissa Hodge

Tom James of New York

"Joseph was sent to me by several different acquaintances. He came to my home to show me the styles, samples, and take measurements. It was great to work with him and I have no desire to get business attire anywhere else. He is honest and trustworthy."

Clothier:

Joseph McCoy

Tom James of Portland

"I am delighted with my first suit purchase from Tom James. The range of fabrics and colours were extensive. The service from Ben Mayer and his team was first class."

Clothier:

Ben Mayer

Tom James of Germany

"In 17 years of wearing a suit and tie to work each week I had never purchased something made custom for me, until my 1st Tom James purchase earlier this year. What a difference. Add to this the attentive service and convenience of buying from a professional clothier who will meet you in your office to fit you and place your purchase. My experience with Tom James was exceptional, and I suspect this is the standard with this company."

Clothier:

Jennifer Kautzky

Tom James of Seattle

"Justin was a great professional and very easy to work with. I have referred him to my friends as well as family."

Clothier:

Justin Thomas

Tom James of Chicago Downtown

"I have worked with Jennifer for several years now. I appreciate both the fit of the clothes and the superior customer service she and the company provide. For my job, it's important that I look my best ... I have very little time to spend shopping, trying on clothes, getting fitted, going back to try on again after tailoring, etc. The Tom James experience is convenient and painless and I get a great product for the same or less than the top department stores!"

Clothier:

Jennifer Kautzky

Tom James of Seattle

From Our Clients

"I never thought I would use the words shopping and fun in the same sentence."

Custom Clothier Barbara Selig
Clothier:

Barbara Selig

Tom James of Atlanta

"I've been wearing bespoke clothing for over 12 years now. I have been overwhelmed by the choices and the fabrics presented to me by my Fashion Goddess, Arianna Ferraro. She has really stepped up my game and it is so evidenced by the wide eyed looks and high compliments I receive on my suits, shirts, socks and ties."

Custom Clothier Arianna Ferraro
Clothier:

Arianna Ferraro

Tom James of New York
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