Client Reviews


Over 50 years of Customer Satisfaction

Reviews on SERVICE

"I am delighted with my first suit purchase from Tom James. The range of fabrics and colours were extensive. The service from Ben Mayer and his team was first class."

Clothier:

Ben Mayer

Tom James of Germany

"Thank you again for the service you have given me over the years. I have had no regrets with any of my purchases and you always make sure I am 100% satisfied with my clothing. From shoes that last for years to the suits worthy of TV interviews, I have slowly realized that custom clothing is the only way to go. You've turned a skeptic into an advocate and I look forward to continue working with you and Tom James in the years ahead. ."

Clothier:

Ben Lawler

Tom James of St Louis

"Jared's commitment to excellent service runs true and deep."

Clothier:

Jared Meyers

Tom James of Orlando

"Hank's sales ability is top notch! He is willing to listen, recommend new things, and also know when it is not the right time! I am happy to be a client of his as well as a friend!"

Clothier:

Hank Lee

Tom James of Denver

"Doug Oyer, friend and tailor of more than 20 years does a fantastic job for me and many in his area. I would ask that he be singled out for loyalty and devotion to his company."

Clothier:

Doug Oyer

Tom James of Charleston

"Keith Brown is a trusted professional who has provided me with high quality clothing and expert advice for years. His services save me a tremendous amount of time."

Clothier:

Keith Brown

Tom James of Charlotte

"Kim makes life simple for me as I have no time to shop. She knows what I purchased in the past, my sizes for different brands, and always comes in with ideas that she knows match my tastes. I have found Kim and Tom James to be invaluable and super friendly. ."

Clothier:

Kim Keller

Tom James of Dallas

"I've worked with Dan for over five years now and with Tom James for 10. I was used to getting my business attire from Macy's, JOS Bank, and even some online shops. After buying my first Tom James custom shirt 10 years ago, I was hooked. The fabric, feel, fit and overall look of the attire is something that you can't find anywhere in retail. Dan is top notch. He has a passion for what he does and you will see that in how hard he works for you. Please take the time to meet with Dan for at a bare minimum a professional introduction."

Clothier:

Daniel Lawler

Tom James of Memphis

"Jordan has provided high quality clothing and accessories to me and my colleagues for 2 years. He maintains an excellent level of customer service and follow through. Jordan is dependable, knowledgeable and trustworthy. If you are a busy business professional, I highly recommend him and the services he provides."

Clothier:

Jordan Yocum

Tom James of Louisville

"Dave did exactly as he promised . . . provided me beautifully tailored clothes."

Clothier:

Dave Dobbins

Tom James of Cincinnati

"My favorite part is having Joe be able to pull up my entire wardrobe when I'm selecting my new clothes. Really glad you guys jumped on board and continue to raise the bar."

Clothier:

Joe Price

Tom James of Charlotte

"Dave will get to know you so that he understands the styles that you like and don't like. The convenience is great as you never leave your office or home. He also has a record of purchases so that he can work with your existing wardrobe."

Clothier:

Dave Shepard

Tom James of Memphis

"[Evan] is a true professional and really knows his stuff! He took an adequate amount of time to explain the process, learn my needs and offer as many suggestions as I needed to make an informed decision. Evan was a great help and went above and beyond great customer service to make the process easy for me and my busy schedule."

Clothier:

Evan Miller

Tom James of Jacksonville

"Dave is one of a kind. He will always have your best interest in mind with the best quality service and product available. He is a true asset to his profession. I would highly recommend him to anyone!!!"

Clothier:

Dave Shepard

Tom James of Memphis

WHAT OUR CUSTOMERS SAY

"I've been working with Jake Hadley for a while now. Jake has helped me significantly in keeping my professional image looking right. He's saved me a lot of valuable time and has met me both at my home and my office, making it even easier for me. Jake Hadley has made shopping convenient and enjoyable. I highly recommend Jake!"

Custom Clothier Jacob Hadley
Clothier:

Jacob Hadley

Tom James of Denver

"Daniel Wiebracht is a bright young man who knows what kind of tastes his clients have. He always followed up at the right times too. Very knowledgeable of men's dress attire."

Custom Clothier Daniel Wiebracht
Clothier:

Daniel Wiebracht

Tom James of East Texas
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