Client Reviews


Over 50 years of Customer Satisfaction

Reviews on SERVICE

"I've trusted Paul and Tom James with my clothing requirements for many years and they never disappoint! Fantastic service, fantastic fit, fantastic quality. I've never felt so good wearing a suit! They bend over backwards with after sales service which is a really nice value add - nothings too much trouble - cleaning / repairs / adjustments etc. Would highly recommend them for a first class, professional service."

Clothier:

Paul Ibbotson

Tom James of Leeds

"In 17 years of wearing a suit and tie to work each week I had never purchased something made custom for me, until my 1st Tom James purchase earlier this year. What a difference. Add to this the attentive service and convenience of buying from a professional clothier who will meet you in your office to fit you and place your purchase. My experience with Tom James was exceptional, and I suspect this is the standard with this company."

Clothier:

Jennifer Kautzky

Tom James of Seattle

"Dave did exactly as he promised . . . provided me beautifully tailored clothes."

Clothier:

Dave Dobbins

Tom James of Cincinnati

"The service has been great."

Clothier:

Bill Lambert

Tom James of Boston

"I have worked with Dave for over 20 years and have always found him to be very attentive, helpful, and willing to go the extra mile. If you are looking for custom clothing of any kind or casual clothing, you should have Dave working with you."

Clothier:

Dave Dobbins

Tom James of Cincinnati

"I've done business with Tom James Company, for more than 20 years while living in Atlanta, Denver and Portland. Mark's high level of service and attention to detail always impresses me and reminds me of why I seek him out for fine menswear."

Clothier:

Mark Cleve

Tom James of Portland

"Lauren has been such a great help to me. She's always professional and extremely courteous. I am incredibly thankful to have her helping me make selections regarding styles and colors. Everything I have received has exceeded expectations in both look and feel. I can't thank her enough."

Clothier:

Lauren Hudson

Tom James of Atlanta

"Dave Shepard does a great job! Give him a shot and he'll hook you up with some nice rags. Great customer service and always friendly and excited to be with you."

Clothier:

David Shepard

Tom James of Memphis

"Katie has been wonderful to work with. Not only does she have an eye for great fashion, she also has exemplary customer service skills. I would highly recommend her to anyone."

Clothier:

Katie Fore

Tom James of Austin

"Jordan has provided high quality clothing and accessories to me and my colleagues for 2 years. He maintains an excellent level of customer service and follow through. Jordan is dependable, knowledgeable and trustworthy. If you are a busy business professional, I highly recommend him and the services he provides."

Clothier:

Jordan Yocum

Tom James of Louisville

"Daniel is a top-notch representative at Tom James, and I have been very pleased with his approach and expertise. What I most appreciate is his understanding of the time constraints on a busy client. He is a very knowledgeable consultant who can help you make decisions on what works and what doesn't. I recommend Daniel very highly."

Clothier:

Daniel Wiebracht

Tom James of East Texas

"I had the pleasure of working with Daniel during his first 3 years at Tom James. Daniel was very determined to invest 110% of his time and energy in perfecting his skill. A determination that has truely paid in a successful client base and team that has been lead by example."

Clothier:

Daniel Shakeshaft

Tom James of Chicago Downtown

"I highly recommend Jack -- he's outstanding. His superb sense of style, ability to instantly see what my style preferences were - and actually how to improve them! - attention to the tiniest detail and ability to not only deliver on time but well in advance of time is amazing. I am absolutely delighted with the custom shirts I ordered. it doesn't hurt, either, that Jack is very personable, has a wonderful sense of humor and is easy to work with."

Clothier:

Jack Tiernay

Tom James of Washington DC

"I'm a lawyer and wear suits daily. Brett has been a pleasure to work with over the last four years. He is very knowledgeable of their product line and has great recommendations on suits, sport coats, shoes, belts, shirts and casual clothing too. I highly recommend him."

Clothier:

Brett Denmark

Tom James of Atlanta

From Our Clients

"Douglas is a creative and thoughtful tailor with very high standards of customer service and integrity. You will never have to leave your office to buy clothes, or worry that they won't arrive on time."

Custom Clothier Douglas Raynes
Clothier:

Douglas Raynes

Tom James of London

"I have known Daniel for many years and can recommend him and his services without hesitation. Daniel is a very resilient and resourceful individual who reallly listens to his cleints. He is very approachable and an expert in his field. The clothing he sells is of very good quality and he stands behind his product. ."

Custom Clothier Daniel Shakeshaft
Clothier:

Daniel Shakeshaft

Tom James of Chicago Downtown
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