Client Reviews


Over 50 years of Customer Satisfaction

Reviews on SERVICE

"Custom clothing measured and made to fit my frame brought me to wanting to do business with Tom James. Your enthusiastic manner in which you serve your customers has kept me doing business with your company."

Clothier:

Eddie McClain

Tom James of Jacksonville

"Ben's service and knowledge of the Tailoring needs of the busy Brisbane professional market is exceptional. His attention to detail and willingness to ensure the clients expectations are met and exceeded will ensure plenty of repeat and referred customers ... The suits and sport jackets always attract attention as well."

Clothier:

Ben Mayer

Tom James of Germany

"Kim Keller is the consummate clothing professional. Her service and attention to detail are fantastic. I would gladly recommend Kim to my friends and business associates."

Clothier:

Kim Keller

Tom James of Dallas

"Ben provide great service, advice and a quality product. Very pleased. Thank you Ben."

Clothier:

Ben Mayer

Tom James of Germany

"I have been a Tom James customer for many years. I have always found Tom James quality and service to be superior, and when there has been a problem, it has been corrected efficiently and to my satisfaction."

Clothier:

Bill Lambert

Tom James of Boston

"Lauren has been such a great help to me. She's always professional and extremely courteous. I am incredibly thankful to have her helping me make selections regarding styles and colors. Everything I have received has exceeded expectations in both look and feel. I can't thank her enough."

Clothier:

Lauren Hudson

Tom James of Atlanta

"I'm a lawyer and wear suits daily. Brett has been a pleasure to work with over the last four years. He is very knowledgeable of their product line and has great recommendations on suits, sport coats, shoes, belts, shirts and casual clothing too. I highly recommend him."

Clothier:

Brett Denmark

Tom James of Atlanta

"I highly recommend Jack -- he's outstanding. His superb sense of style, ability to instantly see what my style preferences were - and actually how to improve them! - attention to the tiniest detail and ability to not only deliver on time but well in advance of time is amazing. I am absolutely delighted with the custom shirts I ordered. it doesn't hurt, either, that Jack is very personable, has a wonderful sense of humor and is easy to work with."

Clothier:

Jack Tiernay

Tom James of Washington DC

"Jared's commitment to excellent service runs true and deep."

Clothier:

Jared Meyers

Tom James of Orlando

"Mark has been a God send for business attire. Prior to meeting him, I did not own one shirt that actually fit me well. Thanks Mark!"

Clothier:

Mark Cleve

Tom James of Portland

"Jordan has provided high quality clothing and accessories to me and my colleagues for 2 years. He maintains an excellent level of customer service and follow through. Jordan is dependable, knowledgeable and trustworthy. If you are a busy business professional, I highly recommend him and the services he provides."

Clothier:

Jordan Yocum

Tom James of Louisville

"I was introduced to Jennifer several years ago from a colleague of mine. I had never had a custom suit, and now I will never go to back to any other type of suit! Jennifer's service and the quality of her product have impressed me and I find that it's a great value. Great stuff at great prices; you can't beat that!"

Clothier:

Jennifer Kautzky

Tom James of Seattle

"Kim makes life simple for me as I have no time to shop. She knows what I purchased in the past, my sizes for different brands, and always comes in with ideas that she knows match my tastes. I have found Kim and Tom James to be invaluable and super friendly. ."

Clothier:

Kim Keller

Tom James of Dallas

"Daniel is a top-notch representative at Tom James, and I have been very pleased with his approach and expertise. What I most appreciate is his understanding of the time constraints on a busy client. He is a very knowledgeable consultant who can help you make decisions on what works and what doesn't. I recommend Daniel very highly."

Clothier:

Daniel Wiebracht

Tom James of East Texas

From Our Clients

"The whole process is time-efficient, cost-effective, and results in my closet being a much more interesting place to visit every morning."

Custom Clothier Whit Behrens
Clothier:

Whit Behrens

Tom James of San Francisco

"Kim Keller was as attentive, professional and courteous the day I met her in the mid-nineties, as she is to this day. I use only Tom James for my formal wear needs and I use only Kim Keller when it's time for an update to my wardrobe or if I have any unique attire needs for a special occasion. I no longer live in Texas, and there at tens of thousands of options here in Chicago for men's clothing; I still call Kim when it's time for a formal clothing purchase."

Custom Clothier Kim Keller
Clothier:

Kim Keller

Tom James of Dallas
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