Client Reviews


50 years of Customer Satisfaction

Reviews on SERVICE

"Daniel provides excellent service on behalf of Tom James, and always keeps the needs of his clients in mind. He is willing to go out of the way to find solutions to problems that arise as the products change from time to time and sources of supply dry up. He is also willing to come back and work with tailors and others to deal with changes and issues. I recommend him highly."

Clothier:

Daniel Shakeshaft

Tom James of Chicago Downtown

"Scott is my Tom James representative. I am very glad to have met him and secured his services. He always pays attention to details. He is organized and does not waste our time together. I've been very pleased with every suit, shirt, or tie I have purchased from him, and I expect that I will continue to use Scott as long as he is in the business. I would highly recommend his services if you need business or even casual attire."

Clothier:

Scott Osborne

Tom James of Louisville

"Alex has been my tailor for several years, and I highly recommend him. He provides excellent customer service and is very knowledgeable."

Clothier:

Alex Homer

Tom James of Houston

"Ben provides an excellent service and an excellent product. He goes out of his way to make the process of buying high quality clothes easy and convenient. He is also a nice bloke!"

Clothier:

Ben Mayer

Tom James of Brisbane

"I have known Kim Keller for over 10 years. The service level and professionalism she exudes are second to none. The highest quality of clothing. The best fit. She knows exactly what I need and what I do not need. My Tom James clothing is all that I wear for both formal and casual events, whether they be professional or personal occasions. I cannot recommend highly enough the service that Kim Keller and Tom James provides to all of their clients. ."

Clothier:

Kim Keller

Tom James of Dallas

"Thank you again for the service you have given me over the years. I have had no regrets with any of my purchases and you always make sure I am 100% satisfied with my clothing. From shoes that last for years to the suits worthy of TV interviews, I have slowly realized that custom clothing is the only way to go. You've turned a skeptic into an advocate and I look forward to continue working with you and Tom James in the years ahead."

Clothier:

Ben Lawler

Tom James of St Louis

"Shep does a great job! Give him a shot and he'll hook you up with some nice rags. Great customer service and always friendly and excited to be with you."

Clothier:

David Shepard

Tom James of Memphis

"Amazing service. And the best suits and shirts I've ever purchased. I highly recommend Tom James."

Clothier:

Stephen Matte

Tom James of New York

"I found Ben's service and attention to detail second to none. His clothing products are excellent."

Clothier:

Ben Mayer

Tom James of Brisbane

"As a new client of Tom James, I didn't know what to expect. I was thoroughly impressed with the service, timeliness and quality of my order. I would recommend Tom James to anyone in the GTA looking for an extensive line of custom clothing. Thanks Michelle for your expertise!"

Clothier:

Michelle Greenlees

Tom James of Toronto

"[Evan] was a true pleasure to work with and his passion to meet his customer needs/expectations were outstanding."

Clothier:

Evan Miller

Tom James of Jacksonville

"My dealing with Patrick has been an excellent experience. Patrick is dedicated to his job and well experienced in making my needs met. Patrick will respond to my email when I send him something at 4am in the morning and never let me down when I need a suit, tailored need or ideas on my suits. I would recommend Patrick to anyone that care about how the look, dress and feel."

Clothier:

Patrick Davis

Tom James of Denver

"Before I met Dave Olson and Tom James I hated shopping for clothing. The salesmen you have to deal with at the Department stores are never helpful and I ended up not liking anything that I bought. Working with Dave, buying new clothing is fun and I like the clothing for a long time. Dave is the Tailor for a lot people in my industry and is able to help me put together a wardrobe that I feel confident in. I look forward to getting dressed for work now. I also like the convenience and the compliments I get on how I dress. This would not happen without Dave's expertise. If I had to pick one aspect of working with Dave that I think is of most value to me, it would be his knowledge of what I need to wear to look my best. He 'goes the extra mile' to make sure we get it right."

Clothier:

Dave Olson

Tom James of San Francisco

"Tim Smith has been helping me maintain my professional wardrobe for over twenty years. Tim has stayed true to my focus in professional wear, an understated, but elegant business wardrobe of uncompromising quality and value. With Tim's help, and Tom James' vast selection of fabrics and styles, building my professional wardrobe has been easy, affordable and fun. I am very grateful to Tim for his many years of assistance and plan to continue working with him for as long as I am in business."

Clothier:

Tim Smith

Tom James of Phoenix

From Our Clients

"I can dress nicely in the highest quality of clothing that actually makes me look like I know what I am doing thanks to Greg Pittman and Tom James clothing. The personal service and convenience make shopping for clothes quick and painless. I can't imagine a better alternative...."

Custom Clothier Greg Pittman
Clothier:

Greg Pittman

Tom James of Cary

"Daniel is an excellent clothier. He will come to your office and outfit you with all your clothing needs. He is very customer oriented and will respect your time. If you are looking for great suits or other clothing and hate to shop, let Daniel do the work for you."

Custom Clothier Daniel Wiebracht
Clothier:

Daniel Wiebracht

Tom James of East Texas
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