Client Reviews


50 years of Customer Satisfaction

Reviews on SERVICE

"I've worked with Elaine Skoglund since 1998 and have found her, and Tom James Company to be excellent in quality and service. Of particular importance to me is the time they save by meeting me at a time that fits my schedule and making the most of it, by never wasting time and providing me with great loking clothing that fits."

Clothier:

Elaine Skoglund

Tom James of Chicago Downtown

"Alex is great at his profession and he enjoys it very well. It reflects on his personality and it is always a pleasure to speak with him whether it be business or personal."

Clothier:

Alex Homer

Tom James of Houston

"Daniel is a talented and dedicated clothier; I relied on his taste and recommendations for years. I also quickly learned that I could rely on his punctuality and dedication; he stands by his work and his firm's work. As it is, he is the first person I will turn to with special or difficult requests."

Clothier:

Daniel Wiebracht

Tom James of East Texas

"Ben provide great service, advice and a quality product. Very pleased. Thank you Ben."

Clothier:

Ben Mayer

Tom James of Brisbane

"Katie has been wonderful to work with. Not only does she have an eye for great fashion, she also has exemplary customer service skills. I would highly recommend her to anyone."

Clothier:

Katelin Fore

Tom James of Austin

"Katie has repeatedly gone the extra mile with her personalized customer service to consistently meet my high expectations and even maintain the utmost affability during the experience. Very highly recommended."

Clothier:

Katelin Fore

Tom James of Austin

"I have had the opportunity to work with Melissa the last year and I truly believe she represents 'customer service' in a very effective and professional manner. Melissa has always put the clients needs first. It has been a pleasure working with her and given the innate pressures in retail business, it is nice to see someone that always has a smile on her face and personality to match."

Clothier:

Melissa Hodge

Tom James of New York

"In 17 years of wearing a suit and tie to work each week I had never purchased something made custom for me, until my 1st Tom James purchase earlier this year. What a difference. Add to this the attentive service and convenience of buying from a professional clothier who will meet you in your office to fit you and place your purchase. My experience with Tom James was exceptional, and I suspect this is the standard with this company."

Clothier:

Jennifer Kautzky

Tom James of Seattle

"Tom James provides high-end clothing and apparel and matches their products with exceptional customer service. Whenever I need anything, my key sales contact, Brian, is there to help me. Whether it is new clothing or an adjustment, Brian ensures that my request gets addressed promptly. I continue to buy much of my clothing from Tom James because their service and products match my expectations every time."

Clothier:

Brian Hopkins

Tom James of Minneapolis

"Rarely can it be said that there is happiness to be found from any place selling clothes. However, it has been my absolute pleasure to have lucked into dealing with the fantastic folks at Tom James. They have taken great care of my clothing needs for years ... and in the unlikely event I needed something that they did not carry, I have even had their sales folks go to another vendor and get it for me! I have nothing but good things to say about the excellent service I receive from Anjali Khanna and Team Khanna at Tom James in Atlanta. ."

Clothier:

Naresh Khanna

Tom James of Buckhead

"It has been my absolute pleasure to have lucked into dealing with the fantastic folks at Tom James. They have taken great care of my clothing needs for years from suits to shirts, formal wear and casual, ... I have nothing but good things to say about the excellent service I receive from Anjali Khanna and Team Khanna at Tom James in Atlanta. Their outstanding clothing matched up with world class service are unparalleled and simply make you smile it is so easy to deal with them."

Clothier:

Naresh Khanna

Tom James of Buckhead

"[Hank's] brand is one of operational excellence, impeccable customer service and a well-tempered affable nature. While I enjoy the Tom James label, none of it would resonate with me without the judicious application of Hank's unique and efficacious way of running his business. Hank Lee brings great credit to himself, Tom James and the entire couture ecosystem."

Clothier:

Hank Lee

Tom James of Denver

"Dave's experience in the art of Dress for Success has definitely contributed to making sales and closing deals in my business. I would highly recommend all professionals to meet with him and make the investment. He has provided good and professional service for many years."

Clothier:

David Shepard

Tom James of Memphis

"Dave has provided a great service that has benefited me professionally and personally. In addition, he is simply a great guy!"

Clothier:

Dave Dobbins

Tom James of Cincinnati

From Our Clients

"Daniel goes the extra mile to ensure that his clients are happy and pleased with their purchases."

Custom Clothier Daniel Wiebracht
Clothier:

Daniel Wiebracht

Tom James of East Texas

"I was very happy with the tuxedo...I can't thank you enough."

Custom Clothier Patrick Johnson
Clothier:

Patrick Johnson

Tom James of Charlotte
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