Client Reviews


50 years of Customer Satisfaction

Reviews on SERVICE

"Ben provides an excellent service and an excellent product. He goes out of his way to make the process of buying high quality clothes easy and convenient. He is also a nice bloke!"

Clothier:

Ben Mayer

Tom James of Brisbane

"I was introduced to Jennifer several years ago from a colleague of mine. I had never had a custom suit, and now I will never go to back to any other type of suit! Jennifer's service and the quality of her product have impressed me and I find that it's a great value. Great stuff at great prices; you can't beat that!"

Clothier:

Jennifer Kautzky

Tom James of Seattle

"Daniel is a top-notch representative over at Tom James, and I have been very pleased with his approach and expertise. What I most appreciate is his understanding of the time constraints on a busy client. He is not a high-pressure salesman (which is a huge turnoff for so many of us) but rather a very knowledgeable consultant who can help you make decisions on what works and what doesn't. His clothing is very good, reasonably priced, and it changes often. I recommend Daniel very highly."

Clothier:

Daniel Wiebracht

Tom James of East Texas

"Lindsay is the best. A true professional who always brings her A-game. She helps me out on making the best clothing decisions and helps my friends as well. I enjoy working with Lindsay and the product is outstanding. ."

Clothier:

Lindsay Curby

Tom James of Charlotte

"Katie has been wonderful to work with. Not only does she have an eye for great fashion, she also has exemplary customer service skills. I would highly recommend her to anyone."

Clothier:

Katelin Fore

Tom James of South Austin

"Daniel is a pleasure to work with and goes the extra mile to ensure that his clients are happy and pleased with their purchases."

Clothier:

Daniel Wiebracht

Tom James of East Texas

"Today I was the key note speaker, something that I enjoy doing but it can really make me nervous...this time, I had more confidence... because I was in a brand new Tom James suit that you delivered right to my office the day before my speaking engagement. I hate to go to malls to shop.... Looking back it's been over 15 years that I have relied on you to help me look professional. Thanks for your help: I am looking forwad to the next 15 years!"

Clothier:

Linda Leggio

Tom James of Houston

"Kim Keller is the consummate clothing professional. Her service and attention to detail are fantastic. I would gladly recommend Kim to my friends and business associates."

Clothier:

Kim Keller

Tom James of Dallas

"I have purchased several items from Amber Schrader. Given my hectic schedule, I really appreciate Amber's high degree of efficiency and professionalism. She is always on time and listens well - she understands what I am looking for and doesn't over sell. She makes purchasing high quality custom clothing very convenient to a person who doesn't like shopping in stores."

Clothier:

Amber Schrader

Tom James of Boston

"I am delighted with my first suit purchase from Tom James. The range of fabrics and colours were extensive. The service from Ben Mayer and his team was first class."

Clothier:

Ben Mayer

Tom James of Brisbane

"I have purchased the gamut of clothing from Rob over the past few years, including suits, jackets, shirts, slacks, ties, belts, etc. The customized fit is phenomenal, and the attention to detail along with the customer centric service is even better. I highly recommend Rob. His outstanding expertise will help you stand out."

Clothier:

Rob Ringeisen

Tom James of Madison

"Daniel has never let me down and has always been good with which to deal. He is is not pushy, listens to what I would like, and delivers!"

Clothier:

Daniel Shakeshaft

Tom James of Chicago Downtown

"I have worked with Patrick for the last three years and he has provided extraordinary service to me. Besides being a professional, Patrick cares deeply about his clients and spends a great deal of time making sure that his clients receive the best service on every visit. Its been a pleasure working Patrick and I hope it continues."

Clothier:

Patrick Davis

Tom James of Denver

"Kim Keller has been my exclusive clothier for more than 15 years now. No company or individual has ever given me customer service like her. She knows her business. Kim is my personal shopper, clothing consultant and tailor all in one. Delivered to your door. Always on time!! For more than 20 years. The best."

Clothier:

Kim Keller

Tom James of Dallas

From Our Clients

"Michael has provided me with great service with the clothing lines available through the Tom James Company, the world's largest manufacturer and retailer of custom clothing. Michael is a very friendly guy who doesn't push products on you, but will provide advice and options to help you expand your wardrobe to fit your business or casual clothing needs. I recommend you check out Michael's services and products if you need to expand or freshen up your closet selection."

Custom Clothier Michael Bissonnette
Clothier:

Michael Bissonnette

Tom James of Minneapolis

"Daniel has done an excellent job for me. He is courteous, attentive to detail and timely. I have been very pleased with his service and his product. What more can you ask for?"

Custom Clothier Daniel Wiebracht
Clothier:

Daniel Wiebracht

Tom James of East Texas
© 2017 Tom James Company
Tom James Company Logo

Please Select a Region

USA Europe Australia Canada Middle East