Client Reviews


Over 50 years of Customer Satisfaction

Reviews on SERVICE

"Adam is not only professional but his willingness to go that extra mile for his clients is something I appreciate. Relationships are important to him and doing what is right for his clients is evident in everything he does."

Clothier:

Adam Highsmith

Tom James of Charleston

"I have known Kim Keller for over 10 years. The service level and professionalism she exudes are second to none. The highest quality of clothing. The best fit. She knows exactly what I need and what I do not need. My Tom James clothing is all that I wear for both formal and casual events, whether they be professional or personal occasions. I cannot recommend highly enough the service that Kim Keller and Tom James provides to all of their clients. ."

Clothier:

Kim Keller

Tom James of Dallas

"I have worked with Tom James for a number of years. I like the up to date expertise and convenience they bring to my clothes shopping experience. Their clothing is always of the highest quality and always brings compliments from friends and co-workers."

Clothier:

Rachel McNamara

Tom James of Phoenix

"Justin was a great professional and very easy to work with. I have referred him to my friends as well as family."

Clothier:

Justin Thomas

Tom James of Chicago Downtown

"[Evan] was a true pleasure to work with and his passion to meet his customer needs/expectations were outstanding."

Clothier:

Evan Miller

Tom James of Jacksonville

"Thank you again for the service you have given me over the years. I have had no regrets with any of my purchases and you always make sure I am 100% satisfied with my clothing. From shoes that last for years to the suits worthy of TV interviews, I have slowly realized that custom clothing is the only way to go. You've turned a skeptic into an advocate and I look forward to continue working with you and Tom James in the years ahead. ."

Clothier:

Benjamin Lawler

Tom James of St Louis

"Kim Keller has been my exclusive clothier for more than 15 years now. No company or individual has ever given me customer service like her. She knows her business. Kim is my personal shopper, clothing consultant and tailor all in one. Delivered to your door. Always on time!! For more than 20 years. The best."

Clothier:

Kim Keller

Tom James of Dallas

"Jordan is extremely professional and responsive. He is also knowledgable and helpful in his recommendations. I have nothing but good things to say about his service."

Clothier:

Jordan Yocum

Tom James of Louisville

"Paul is a great guy. He works hard to ensure a good outcome. Convenient, high integrity, first class."

Clothier:

Paul Holt

Tom James of Central Kentucky

"[Hank's] brand is one of operational excellence, impeccable customer service and a well-tempered affable nature. While I enjoy the Tom James label, none of it would resonate with me without the judicious application of Hank's unique and efficacious way of running his business. Hank Lee brings great credit to himself, Tom James and the entire couture ecosystem."

Clothier:

Hank Lee

Tom James of Denver

"I was initially reluctant to buy custom-made clothing. Within minutes, Heidi was able to show me the advantages of buying custom-made and I've been happy since."

Clothier:

Heidi Goldstein

Tom James of Long Island

"I've known Chuck V'Soske since the 80's when I first started working with him at Tom James. He is a great guy and provides excellent service! He has worked on my wardrobe through several fashion evolutions and several of my career transitions. I have always been happy with the Tom James' clothes and have always appreciated Chuck's way of doing business and providing fashion advice. I can recommend him highly!"

Clothier:

Chuck V'Soske

Tom James of Tucson

"Rick is the consummate professional."

Clothier:

Richard Breitbeil Jr

Tom James of Cincinnati

"Thank you for the prompt service. I appreciate your effort and attention to detail to get me ready and tailored in such a short time. I was very happy with the tuxedo and the recommendations you provided. I can't thank you enough."

Clothier:

Patrick Johnson

Tom James of Charlotte

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WHAT OUR CUSTOMERS SAY

"All of my clothes are produced to fit the way I want them to fit, the choices of materials and colors is endless and having all of it done at my office or home is incredibly convenient. "

Custom Clothier Barry Helms

Clothier:

Barry Helms

Tom James of Mobile

"Sarah's individual customer service in the busy National Capital Region makes all the difference. She is always able to flex with my busy schedule, and willing to go the extra mile to ensure the product is perfect, every time. I always recommend her product and personal service to my friends. Neither ever disappoint."

Custom Clothier Sarah Slaper

Clothier:

Sarah Slaper

Tom James of Washington DC

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