Client Reviews


50 years of Customer Satisfaction

Reviews on SERVICE

"I've been a customer of Tom James for more than 15 years and have many purchases from them. I've always found the convenience and quality great. Eddie McClain has been my representative for more than 10 years, and he's great to work with. He gives me all of my options without high pressure. The follow up service is excellent, and I've never had any problems. I also love not having to go to the mall."

Clothier:

Eddie McClain

Tom James of Jacksonville

"Michael has provided me with great service with the clothing lines available through the Tom James Company, the world's largest manufacturer and retailer of custom clothing. Michael is a very friendly guy who doesn't push products on you, but will provide advice and options to help you expand your wardrobe to fit your business or casual clothing needs. I recommend you check out Michael's services and products if you need to expand or freshen up your closet selection."

Clothier:

Michael Bissonnette

Tom James of Minneapolis

"I was introduced to Tom James through a trusted colleague, and although tentative at first I found the attention to detail and professionalism is second to none. The VIP treatment I have received is amazing, even going so far as fitting into my sometimes chaotic office hours to deliver items and speak to me. Cassandra Blond is just amazing, a true professional and serving Tom James clients with pride, it is an impressive service delivery. I feel that whatever I require to look my best I can get."

Clothier:

Cassandra Blond

Tom James of Sydney

"Tom James provides high-end clothing and apparel and matches their products with exceptional customer service. Whenever I need anything, my key sales contact, Brian, is there to help me. Whether it is new clothing or an adjustment, Brian ensures that my request gets addressed promptly. I continue to buy much of my clothing from Tom James because their service and products match my expectations every time."

Clothier:

Brian Hopkins

Tom James of Minneapolis

"Katie has repeatedly gone the extra mile with her personalized customer service to consistently meet my high expectations and even maintain the utmost affability during the experience. Very highly recommended."

Clothier:

Katelin Fore

Tom James of Austin

"Tim Smith has been helping me maintain my professional wardrobe for over twenty years. Tim has stayed true to my focus in professional wear, an understated, but elegant business wardrobe of uncompromising quality and value. With Tim's help, and Tom James' vast selection of fabrics and styles, building my professional wardrobe has been easy, affordable and fun. I am very grateful to Tim for his many years of assistance and plan to continue working with him for as long as I am in business."

Clothier:

Tim Smith

Tom James of Phoenix

"Lindsay is the best. A true professional who always brings her A-game. She helps me out on making the best clothing decisions and helps my friends as well. I enjoy working with Lindsay and the product is outstanding. ."

Clothier:

Lindsay Curby

Tom James of Charlotte

"Daniel is a great guy who is passionate about what he does. He is flexible and accommodating to my busy schedule and is someone I will be using for a long time due to his knowledge of the industry. I appreciate all the work Daniel does for me and would highly recommend him to anyone interested in looking their best personally or professionally on a daily basis."

Clothier:

Daniel Wiebracht

Tom James of East Texas

"Katie does a great job in helping to pick out custom clothes. She's on time, personable, knows the options and is efficient. Doesn't waste my time. I highly recommend her work."

Clothier:

Katelin Fore

Tom James of Austin

"Jennifer is an intelligent; customer service oriented and trusted sales professional and consultant. I have recommended her and will continue to recommend her to friends and business associates who desire an extremely high level of individual professional service and attention."

Clothier:

Jennifer Kautzky

Tom James of Seattle

"Brian Green has a keen eye for fine men's clothing. You can count on him to help you make the right choices from among Tom James' top quality inventory, to measure you for the correct fit, and to finish with excellent service."

Clothier:

Brian Green

Tom James of Washington DC

"I've known Ben for a short time but it feels like I've known him for much longer. He goes beyond the basic service approach of most providers. He takes time to provide more than quality clothing - he gets to know you. He wants to understand your needs and passions. Before I discovered Tom James, I owned suits. Now, I experience a suit. There is nothing like the feeling you get when you first put on a suit tailored for you. It feels and looks great. It feels natural. Ben takes that feeling seriously. I don't regret getting my suits from Tom James; I only regret not getting one sooner."

Clothier:

Ben Lawler

Tom James of St Louis

"I've worked with Elaine Skoglund since 1998 and have found her, and Tom James Company to be excellent in quality and service. Of particular importance to me is the time they save by meeting me at a time that fits my schedule and making the most of it, by never wasting time and providing me with great loking clothing that fits."

Clothier:

Elaine Skoglund

Tom James of Chicago Downtown

"My dealing with Patrick has been an excellent experience. Patrick is dedicated to his job and well experienced in making my needs met. Patrick will respond to my email when I send him something at 4am in the morning and never let me down when I need a suit, tailored need or ideas on my suits. I would recommend Patrick to anyone that care about how the look, dress and feel."

Clothier:

Patrick Davis

Tom James of Denver

From Our Clients

"I have found Ian's consulting manner very user friendly and of great assistance. Ian both assisted in identifying my requirements and provided a superior product. I will certainly buy from Ian again."

Custom Clothier Ian Powell
Clothier:

Ian Powell

Tom James of London

"I've done business with Tony for many years. His custom clothing always fits perfectly, looks great and lasts a long time."

Custom Clothier Anthony Forrest
Clothier:

Anthony Forrest

Tom James of Greensboro
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