Client Reviews


Over 50 years of Customer Satisfaction

Reviews on SERVICE

"Justin was a great professional and very easy to work with. I have referred him to my friends as well as family."

Clothier:

Justin Thomas

Tom James of Chicago Downtown

"Daniel is a talented and dedicated clothier; I relied on his taste and recommendations for years. I also quickly learned that I could rely on his punctuality and dedication; he stands by his work and his firm's work. He is the first person I will turn to with special or difficult requests."

Clothier:

Daniel Wiebracht

Tom James of East Texas

"I have known Kim Keller for over 10 years. The service level and professionalism she exudes are second to none. The highest quality of clothing. The best fit. She knows exactly what I need and what I do not need. My Tom James clothing is all that I wear for both formal and casual events, whether they be professional or personal occasions. I cannot recommend highly enough the service that Kim Keller and Tom James provides to all of their clients. ."

Clothier:

Kim Keller

Tom James of Dallas

"[Evan] was a true pleasure to work with and his passion to meet his customer needs/expectations were outstanding."

Clothier:

Evan Miller

Tom James of Jacksonville

"Thank you again for the service you have given me over the years. I have had no regrets with any of my purchases and you always make sure I am 100% satisfied with my clothing. From shoes that last for years to the suits worthy of TV interviews, I have slowly realized that custom clothing is the only way to go. You've turned a skeptic into an advocate and I look forward to continue working with you and Tom James in the years ahead. ."

Clothier:

Benjamin Lawler

Tom James of St Louis

"Kim Keller has been my exclusive clothier for more than 15 years now. No company or individual has ever given me customer service like her. She knows her business. Kim is my personal shopper, clothing consultant and tailor all in one. Delivered to your door. Always on time!! For more than 20 years. The best."

Clothier:

Kim Keller

Tom James of Dallas

"Jordan is extremely professional and responsive. He is also knowledgable and helpful in his recommendations. I have nothing but good things to say about his service."

Clothier:

Jordan Yocum

Tom James of Louisville

"[Hank's] brand is one of operational excellence, impeccable customer service and a well-tempered affable nature. While I enjoy the Tom James label, none of it would resonate with me without the judicious application of Hank's unique and efficacious way of running his business. Hank Lee brings great credit to himself, Tom James and the entire couture ecosystem."

Clothier:

Hank Lee

Tom James of Denver

"My relationship with Chuck V'Soske goes back 20 years. I have found his professionalism to be unequaled. I wouldn't think of purchasing clothing any other way. Fabric selection, tailoring and fit are always perfect."

Clothier:

Chuck V'Soske

Tom James of Tucson

"Jared's commitment to excellent service runs true and deep."

Clothier:

Jared Meyers

Tom James of Orlando

"I was initially reluctant to buy custom-made clothing. Within minutes, Heidi was able to show me the advantages of buying custom-made and I've been happy since."

Clothier:

Heidi Goldstein

Tom James of Long Island

"Paul is a great professional to deal with and with a great product. He always makes sure I am looking good! I recommend him to all who want the best."

Clothier:

Paul Holt

Tom James of Central Kentucky

"Alex is great at his profession and he enjoys it very well. It reflects on his personality and it is always a pleasure to speak with him whether it be business or personal."

Clothier:

Alex Homer

Tom James of Houston

"Evan provided me great customer service and is very attentive to detail. He paid attention to my particular needs and was not trying to force a sale, but always helping to find solutions. I was very satisfied in my dealings with him."

Clothier:

Evan Miller

Tom James of Jacksonville

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WHAT OUR CUSTOMERS SAY

"Justin provides solid advice regarding look and style to make you look your best. At the same time, he is great at suggesting looks that you may not have considered. He is extremely personable and works hard to understand you, your lifestyle, your goals to make sure he is able to provide the service you need."

Custom Clothier Justin Thomas

Clothier:

Justin Thomas

Tom James of Chicago Downtown

"You can't put a price on Jay's personality and tenacity. You will be a better person if you get to know Jay. You will look better if you buy clothes from him."

Custom Clothier Jay Lawler

Clothier:

Jay Lawler

Tom James of Memphis

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