Client Reviews


50 years of Customer Satisfaction

Reviews on SERVICE

"Ian's service has been very impressive. He took the time to understand my needs and has delivered excellent quality products matching his promises. I will certainly use Ian's services in the future."

Clothier:

Ian Powell

Tom James of Canary Wharf

"I found Ben's service and attention to detail second to none. His clothing products are excellent."

Clothier:

Ben Mayer

Tom James of Brisbane

"Kimberly manages my account at Tom James. She is a delight to deal with: she knows her products and pricing and is creative in finding the perfect match for me. Her visits to my office are professional, prompt and efficient. She is equally quick to come by for fittings and repairs. l love all the suits I have bought from her. Her service is outstanding. I recommend Kimberly without reservation."

Clothier:

Kim Keller

Tom James of Dallas

"Kim Keller has been my exclusive clothier for more than 15 years now. No company or individual has ever given me customer service like her. She knows her business. Kim is my personal shopper, clothing consultant and tailor all in one. Delivered to your door. Always on time!! For more than 20 years. The best."

Clothier:

Kim Keller

Tom James of Dallas

"Great custom suits, great service, convenient, comes to you for measurements."

Clothier:

Daniel Shakeshaft

Tom James of Chicago Downtown

"Shep does a great job! Give him a shot and he'll hook you up with some nice rags. Great customer service and always friendly and excited to be with you."

Clothier:

David Shepard

Tom James of Memphis

"I had the pleasure of working with Daniel during his first 3 years at Tom James. Daniel was very determined to invest 110% of his time and energy in perfecting his skill. A determination that has truely paid in a successful client base and team that has been lead by example."

Clothier:

Daniel Shakeshaft

Tom James of Chicago Downtown

"Outstanding service, highly recommend!"

Clothier:

Ben Mayer

Tom James of Brisbane

"Ben provides an excellent service and an excellent product. He goes out of his way to make the process of buying high quality clothes easy and convenient. He is also a nice bloke!"

Clothier:

Ben Mayer

Tom James of Brisbane

"Jim was very professional and thorough providing me with great service. He was attentive to my needs and extremely timely and accurate. He also was quick to remedy any issues with the product ordered."

Clothier:

James Cullen

Tom James of New Jersey

"As a new client of Tom James, I didn't know what to expect. I was thoroughly impressed with the service, timeliness and quality of my order. I would recommend Tom James to anyone in the GTA looking for an extensive line of custom clothing. Thanks Michelle for your expertise!"

Clothier:

Michelle Greenlees

Tom James of Toronto

"Before I met Dave Olson and Tom James I hated shopping for clothing. The salesmen you have to deal with at the Department stores are never helpful and I ended up not liking anything that I bought. Working with Dave, buying new clothing is fun and I like the clothing for a long time. Dave is the Tailor for a lot people in my industry and is able to help me put together a wardrobe that I feel confident in. I look forward to getting dressed for work now. I also like the convenience and the compliments I get on how I dress. This would not happen without Dave's expertise. If I had to pick one aspect of working with Dave that I think is of most value to me, it would be his knowledge of what I need to wear to look my best. He 'goes the extra mile' to make sure we get it right."

Clothier:

Dave Olson

Tom James of San Francisco

"Michael has provided me with great service with the clothing lines available through the Tom James Company, the world's largest manufacturer and retailer of custom clothing. Michael is a very friendly guy who doesn't push products on you, but will provide advice and options to help you expand your wardrobe to fit your business or casual clothing needs. I recommend you check out Michael's services and products if you need to expand or freshen up your closet selection."

Clothier:

Michael Bissonnette

Tom James of Minneapolis

"I have acquired 95% of my business attire from Daniel. He goes above and beyond his duties to accomodate my requests. He's very flexible with his schedule and understands my style preferences and budget. I was one of his first customers and I continue to buy from him until today. I highly recommend him."

Clothier:

Daniel Shakeshaft

Tom James of Chicago Downtown

From Our Clients

"Now I'm one of the best dressed CEO's in my Presidents Club!"

Custom Clothier Elaine Skoglund
Clothier:

Elaine Skoglund

Tom James of Chicago Downtown

"If you like...men's clothing but don't like the hassle of shopping..., I highly recommend (Tom James)."

Custom Clothier Adam Highsmith
Clothier:

Adam Highsmith

Tom James of Charlotte
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