Client Reviews


50 years of Customer Satisfaction

Reviews on SERVICE

"Ben provide great service, advice and a quality product. Very pleased. Thank you Ben."

Clothier:

Ben Mayer

Tom James of Germany

"I have known Victoria since 2009, and have worked with her on numerous occasions. She has always displayed a professional attitude, and I think her follow through and after sales service is exceptional. She is driven to succeed, and I also think is very passionate about what she does and about Tom James. The quality of Tom James' product is superior, and I have been happy with all that I have purchased. They stand behind their workmanship and were quick to follow up if adjustments are needed. I find their selections to be top notch and always in style. I would highly recommend working with Victoria."

Clothier:

Victoria Bate

Tom James of New York

"I have known Kim Keller for over 10 years. The service level and professionalism she exudes are second to none. The highest quality of clothing. The best fit. She knows exactly what I need and what I do not need. My Tom James clothing is all that I wear for both formal and casual events, whether they be professional or personal occasions. I cannot recommend highly enough the service that Kim Keller and Tom James provides to all of their clients. ."

Clothier:

Kim Keller

Tom James of Dallas

"Evan provided me great customer service and is very attentive to detail. He paid attention to my particular needs and was not trying to force a sale, but always helping to find solutions. I was very satisfied in my dealings with him."

Clothier:

Evan Miller

Tom James of Jacksonville

"Alex is great at his profession and he enjoys it very well. It reflects on his personality and it is always a pleasure to speak with him whether it be business or personal."

Clothier:

Alex Homer

Tom James of Houston

"Thank you again for the service you have given me over the years. I have had no regrets with any of my purchases and you always make sure I am 100% satisfied with my clothing. From shoes that last for years to the suits worthy of TV interviews, I have slowly realized that custom clothing is the only way to go. You've turned a skeptic into an advocate and I look forward to continue working with you and Tom James in the years ahead. ."

Clothier:

Ben Lawler

Tom James of St Louis

"I had the pleasure of working with Daniel during his first 3 years at Tom James. Daniel was very determined to invest 110% of his time and energy in perfecting his skill. A determination that has truely paid in a successful client base and team that has been lead by example."

Clothier:

Daniel Shakeshaft

Tom James of Chicago Downtown

"Kim makes it really easy to purchase fine clothing -- she comes to your office and has everything with her so that the process is simple. Never again will I buy a suit off the rack!"

Clothier:

Kim Keller

Tom James of Dallas

"Kim Keller has been my exclusive clothier for more than 15 years now. No company or individual has ever given me customer service like her. She knows her business. Kim is my personal shopper, clothing consultant and tailor all in one. Delivered to your door. Always on time!! For more than 20 years. The best."

Clothier:

Kim Keller

Tom James of Dallas

"It was a true pleasure having Evan as my personal tailor. He is professional and extremely proficient at his craft. If you are truly interested in looking professional and investing in your wardrobe, you need to be working with Evan."

Clothier:

Evan Miller

Tom James of Jacksonville

"Ben provides a very professional service delivering quality menswear. The standard is exceptional and he delivers in line with what he promises. Very happy with my purchase."

Clothier:

Ben Mayer

Tom James of Germany

"Jordan is a consummate professional and works feverishly to deliver a quality product that coincides with your needs/wants. His selfless attitude and ability to make you feel like his 'top client' allows for a solid relationship to be formed rather quickly. He always makes himself available whenever my busy schedule allows. He is very honest about what can/should work with your wardrobe and ultimately makes you the envy of any business/casual scene. I highly recommend Jordan."

Clothier:

Jordan Yocum

Tom James of Louisville

"Ben provides an excellent service and an excellent product. He goes out of his way to make the process of buying high quality clothes easy and convenient. He is also a nice bloke!"

Clothier:

Ben Mayer

Tom James of Germany

"[Hank's] brand is one of operational excellence, impeccable customer service and a well-tempered affable nature. While I enjoy the Tom James label, none of it would resonate with me without the judicious application of Hank's unique and efficacious way of running his business. Hank Lee brings great credit to himself, Tom James and the entire couture ecosystem."

Clothier:

Hank Lee

Tom James of Denver

From Our Clients

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Custom Clothier Ingrid Geiseman
Clothier:

Ingrid Geiseman

Tom James of Omaha

"Brett makes it easy to manage my wardrobe. He understands my style and recommends fabrics, items and options that he knows I will appreciate. He has streamlined the whole process of selecting, fitting and matching my clothing. I wholeheartedly recommend Brett, his services and Tom James to anyone wanting to be better dressed."

Custom Clothier Brett Denmark
Clothier:

Brett Denmark

Tom James of Atlanta
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