Client Reviews


Over 50 years of Customer Satisfaction

Reviews on SERVICE

"I've trusted Paul and Tom James with my clothing requirements for many years and they never disappoint! Fantastic service, fantastic fit, fantastic quality. I've never felt so good wearing a suit! They bend over backwards with after sales service which is a really nice value add - nothings too much trouble - cleaning / repairs / adjustments etc. Would highly recommend them for a first class, professional service."

Clothier:

Paul Ibbotson

Tom James of Leeds

"Juggling my ever changing schedule is often difficult and leaves no time to shop for business or casual clothing. Working with Tom James and my Haberdasher Joshua Smith (now more than 12 years), allows me to shop from an incredible selection and outstanding quality from my home or office. I would recommend Tom James to everyone!"

Clothier:

Josh Smith

Tom James of Cleveland

"Doug Oyer, friend and tailor of more than 20 years does a fantastic job for me and many in his area. I would ask that he be singled out for loyalty and devotion to his company."

Clothier:

Doug Oyer

Tom James of Charleston

"Keith Brown is a trusted professional who has provided me with high quality clothing and expert advice for years. His services save me a tremendous amount of time."

Clothier:

Keith Brown

Tom James of Charlotte

"I have worked with Patrick for the last three years and he has provided extraordinary service to me. Besides being a professional, Patrick cares deeply about his clients and spends a great deal of time making sure that his clients receive the best service on every visit. Its been a pleasure working Patrick and I hope it continues."

Clothier:

Patrick Davis

Tom James of Denver

"Destiny has worked with me in choosing work attire and been extremely helpful and knowledgeable. She always stands by her product and is very reliable. Destiny works with many individuals in my large company and all have a high regard for her."

Clothier:

Destiny Badgett

Tom James of Charlotte

"Lindsay is the best. A true professional who always brings her A-game. She helps me out on making the best clothing decisions and helps my friends as well. I enjoy working with Lindsay and the product is outstanding. ."

Clothier:

Lindsay Curby

Tom James of Charlotte

"Ben's customer service is outstanding. His technical knowledge of tailoring is exceptional - he really knows his stuff. Highly recommended for professional service and high quality tailoring. Thanks Ben."

Clothier:

Ben Mayer

Tom James of Germany

"I am delighted with my first suit purchase from Tom James. The range of fabrics and colours were extensive. The service from Ben Mayer and his team was first class."

Clothier:

Ben Mayer

Tom James of Germany

"Ben's subject knowledge and service are exceptional and the products he supplies are great. Highly recommend!"

Clothier:

Ben Mayer

Tom James of Germany

"Kim Keller is the consummate clothing professional. Her service and attention to detail are fantastic. I would gladly recommend Kim to my friends and business associates."

Clothier:

Kim Keller

Tom James of Dallas

"I was initially reluctant to buy custom-made clothing. Within minutes, Heidi was able to show me the advantages of buying custom-made and I've been happy since."

Clothier:

Heidi Goldstein

Tom James of Long Island

"My relationship with Chuck V'Soske goes back 20 years. I have found his professionalism to be unequaled. I wouldn't think of purchasing clothing any other way. Fabric selection, tailoring and fit are always perfect."

Clothier:

Chuck V'Soske

Tom James of Tucson

"I had the pleasure to have Jordan make several custom suits and shirts, to improve my appearance and wardrobe. I forgot my cufflinks while attending a wedding a while back. I called Jordan and in 30 minutes, he drove across town and delivered to me a new pair of cufflinks to the wedding site. That is what I call excellent service! I will continue to consult with Jordan on future clothing needs, as he has gained a client for a long, long time."

Clothier:

Jordan Yocum

Tom James of Louisville

From Our Clients

"I am at a conference with 30,000 of my colleagues, competitors, and partners. I was just randomly approached and told, 'You're the best dressed person here.' Thanks to Katie for making an uncoordinated geek like myself appear stylish to the world, while remaining comfortable."

Custom Clothier Katie Harris
Clothier:

Katie Harris

Tom James of Columbus

"Tom James is a great solution for professionals on-the-go!"

Custom Clothier Jennifer Kautzky
Clothier:

Jennifer Kautzky

Tom James of Seattle
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