Client Reviews


50 years of Customer Satisfaction

Reviews on IMPRESSION

"I have used Joseph for about 5 years to provide me with high quality great fitting suits. He is wonderful to work with and always has ideas that I may not have thought of. I will continue to use him for the years to come because in business the first impression makes a lasting statement. Joseph helps me make that first impression a great one."

Clothier:

Joseph McCoy

Tom James of Portland

"I am at a conference with 30,000 of my colleagues, competitors, and partners. I was just randomly approached and told, 'You're the best dressed person here.' Thanks to Katie for making an uncoordinated geek like myself appear stylish to the world, while remaining comfortable."

Clothier:

Kathryn Harris

Tom James of Columbus

"What a joy! I have worked with Jim Poston for over fifteen years. My business has tripled over this period? Coincidence? I don't think so. The confidence you have from dressing well with Tom James clothing puts you at another level. Continued success to you!"

Clothier:

James Poston

Tom James of Greenville

"As an insurance broker for over 35 years, I have learned first hand the importance of not only a good 'first impression' but also the value of a 'consistant image' when dealing with clients and vendors. This is why my experience with Scott Osborne and the Tom James Company has been such a huge asset to my success as a professional! Scott has proven on each visit his knowledge of clothing and style, and following up his promise of 'best value' by consistantly delivering top quality suites, shirts & ties."

Clothier:

Scott Osborne

Tom James of Louisville

"Melissa has great taste in clothing and will make sure you like how you look. I would highly recommend her as someone to go to for advice and custom clothing services."

Clothier:

Melissa Marzuk

Tom James of New York

"I can't say enough about Kim. She is a consummate professional and understands what works for professional women to feel stunning. I get so many compliments on my suits and jackets from my peers. As a trial lawyer, I feel the personal service Kim provides is invaluable to my confidence. I highly recommend her."

Clothier:

Kim Keller

Tom James of Dallas

"Ben Lawler has been my Tom James clothier for five years. As a practicing trial lawyer, I must present myself professionally in the courtroom and with clients. That all starts with the first impression of a fantastic suit. For this reason, I have trusted Ben in assisting me with selecting and purchasing Tom James clothing on an ongoing basis. The quality and fit of a Tom James suit is unmatched by anything I have worn in the past. Great clothier and great company!"

Clothier:

Ben Lawler

Tom James of St Louis

"Katie pays attention to the finer points and brings ideas that work for me. She is outgoing, passionate about her work, and willing to work within my budget and office dress requirements. I'm most impressed with the options she prearranges for me to consider. My office colleagues frequently comment about the quality and appearance of my attire, which is a compliment to Katie."

Clothier:

Katelin Fore

Tom James of Austin

"You will be impressed with Wade's approach to how to build a business wardrobe that is flexible for both work and personal special events. You will have found a treasured Trusted Advisor on the Business Attire front when you contact Wade prior to your next clothing purchase. He can and will make you look and feel like a million dollars and in today's marketplace that is relevant to your perspective on the days ahead."

Clothier:

Wade Anding

Tom James of Milwaukee

"Katie cares about her clients and knows what is best for them. The attire and wardrobe she helped me picked out not only fit my style, but brought about more of fresh and positive attitude. Her positive attitude and spirit towards her work made me feel more excited about my wardrobe and what I was wearing."

Clothier:

Katelin Fore

Tom James of Austin

"I have used Mark and Tom James as my professional clothier for ten years. My professional wardrobe could not be a better presentation of myself and profession without Mark's assistance. Mark is in-tune with the latest fashion trends, but he fits the latest trends in with his client's personal and professional needs: a great blend of custom work from a clothier. Finally, the compliments I get from my wardrobe are numerous. No professional can be without the assistance of a professional like Mark."

Clothier:

Mark Young

Tom James of Greensboro

"Scott, is very knowledgeable about his craft. Everytime I wear a suit he has made for me, I always get positive comments about them. He also cares about his clients, if I have a need he always makes sure it gets handled promptly and correctly."

Clothier:

Scott Osborne

Tom James of Louisville

"Jennifer was very helpful in making me look sharp! My suits fit perfectly and I appreciated that she came to my office each time. I was surprised to discover that looking professional can also be comfortable...in a Tom James suit."

Clothier:

Jennifer Kautzky

Tom James of Seattle

"For my impending nuptials I knew that wanted to go with a bespoke suit. So I spoke or corresponded with representatives from two other companies before I had the opportunity to meet with Barry Helms of Tom James. Once meeting Barry, I knew that he - and Tom James - were the best choice for me. Professional, knowledgeable, and focused on giving me exactly what I wanted (after some much needed and well-received coaching!); Barry put me in a quality ensemble (seersucker suit, shirt, tie, belt, & shoes) at a reasonable price. My wife and I were subsequently married on the beach near Cairns, AU where she grew up. The only one in attendance who looked better than me, was my lovely bride, and I received several compliments from our Australian guests. Tom James truly helped make our experience memorable."

Clothier:

Barry Helms

Tom James of Mobile

From Our Clients

"Sarina Klosterman is not a sales representative. She is a consultant who helps me present a confident, sharp image to the world. She makes sure that the clothes you buy truly fit and look sharp. I'm wearing Tom James clothes I bought 14 years ago. The initial cost -- which is less than what 'good clothes' cost at fine men's stores -- is worth it in longer wear, better appearance and great comfort. Sarina is knowledgeable, personable and responsive. She's a great choice for wardrobe consulting!"

Custom Clothier Sarina Klosterman
Clothier:

Sarina Klosterman

Tom James of Madison

"Bob has been my clothier for 5 years and everything ordered has worked out superbly from tuxedo to slacks. The options available are wide and the results are superb. I recommend him highly."

Custom Clothier Robert Runfola
Clothier:

Robert Runfola

Tom James of Cary
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