Reviews on SERVICE
"Kim Keller has been my exclusive clothier for more than 15 years now. No company or individual has ever given me customer service like her. She knows her business. Kim is my personal shopper, clothing consultant and tailor all in one. Delivered to your door. Always on time!! For more than 20 years. The best."
Kip Petroff
attorney , Petroff & Associates
"Ian's service has been very impressive. He took the time to understand my needs and has delivered excellent quality products matching his promises. I will certainly use Ian's services in the future."
Anthony James
PWC
"[Evan] was a true pleasure to work with and his passion to meet his customer needs/expectations were outstanding."
Jesse Martinez
General Manager, The Alfond Inn at Rollins College
"Thank you again for the service you have given me over the years. I have had no regrets with any of my purchases and you always make sure I am 100% satisfied with my clothing. From shoes that last for years to the suits worthy of TV interviews, I have slowly realized that custom clothing is the only way to go. You've turned a skeptic into an advocate and I look forward to continue working with you and Tom James in the years ahead. ."
Travis Freeman
"Jared's commitment to excellent service runs true and deep."
Steven J. Belmonte
CHA CEO, Vimana Franchise Systems, LLC
"Jordan is a consummate professional and works feverishly to deliver a quality product that coincides with your needs/wants. His selfless attitude and ability to make you feel like his 'top client' allows for a solid relationship to be formed rather quickly. He always makes himself available whenever my busy schedule allows. He is very honest about what can/should work with your wardrobe and ultimately makes you the envy of any business/casual scene. I highly recommend Jordan."
Chad Pfeifer
"[Hank's] brand is one of operational excellence, impeccable customer service and a well-tempered affable nature. While I enjoy the Tom James label, none of it would resonate with me without the judicious application of Hank's unique and efficacious way of running his business. Hank Lee brings great credit to himself, Tom James and the entire couture ecosystem."
Howard Cribbs
Chief Information Officer, West Area at NetApp, Enterprise Business Solutions
"Daniel is a great guy who is passionate about what he does. He is flexible and accommodating to my busy schedule and is someone I will be using for a long time due to his knowledge of the industry. I appreciate all the work Daniel does for me and would highly recommend him to anyone interested in looking their best, personally or professionally, on a daily basis."
Mike Lindberg
Financial Advisor, Chicago
"Daniel is a talented and dedicated clothier; I relied on his taste and recommendations for years. I also quickly learned that I could rely on his punctuality and dedication; he stands by his work and his firm's work. He is the first person I will turn to with special or difficult requests."
Colin McRoberts
Attorney, Chicago
"Dave is one of a kind. He will always have your best interest in mind with the best quality service and product available. He is a true asset to his profession. I would highly recommend him to anyone!!!"
Jerry Smith
"Alex is great at his profession and he enjoys it very well. It reflects on his personality and it is always a pleasure to speak with him whether it be business or personal."
Steven Engelhardt
Attorney at Law
"My personal tailor and friend. Great work all the time. Been getting fitted by Jeff now since he started and haven't looked back since."
Brian Braddy
Certified Contract Advisor at NFL Players Association
"I've known Chuck V'Soske since the 80's when I first started working with him at Tom James. He is a great guy and provides excellent service! He has worked on my wardrobe through several fashion evolutions and several of my career transitions. I have always been happy with the Tom James' clothes and have always appreciated Chuck's way of doing business and providing fashion advice. I can recommend him highly!"
Bill Nichols
"Evan provided me great customer service and is very attentive to detail. He paid attention to my particular needs and was not trying to force a sale, but always helping to find solutions. I was very satisfied in my dealings with him."
Pablo Cabrera
Legal Counsel - Cabrera & Associates, P.A.