Client Reviews


Over 50 years of Customer Satisfaction

Reviews on SERVICE

"I have worked with Tom James for a number of years. I like the up to date expertise and convenience they bring to my clothes shopping experience. Their clothing is always of the highest quality and always brings compliments from friends and co-workers."

Clothier:

Rachel McNamara

Tom James of Phoenix

"Jordan is extremely professional and responsive. He is also knowledgable and helpful in his recommendations. I have nothing but good things to say about his service."

Clothier:

Jordan Yocum

Tom James of Louisville

"Keith Brown is a trusted professional who has provided me with high quality clothing and expert advice for years. His services save me a tremendous amount of time."

Clothier:

Keith Brown

Tom James of Charlotte

"I have been looking for clothes that look great and fit right for a long time. Until I met Joseph I had not found that. Joseph offers exceptional customer service and a great look at a great price. He cares a lot about our relationship and that goes the distance to buy my loyalty."

Clothier:

Joseph McCoy

Tom James of Portland

"I'm a lawyer and wear suits daily. Brett has been a pleasure to work with over the last four years. He is very knowledgeable of their product line and has great recommendations on suits, sport coats, shoes, belts, shirts and casual clothing too. I highly recommend him."

Clothier:

Brett Denmark

Tom James of Atlanta

"Hank's sales ability is top notch! He is willing to listen, recommend new things, and also know when it is not the right time! I am happy to be a client of his as well as a friend!"

Clothier:

Hank Lee

Tom James of Denver

"Thank you again for the service you have given me over the years. I have had no regrets with any of my purchases and you always make sure I am 100% satisfied with my clothing. From shoes that last for years to the suits worthy of TV interviews, I have slowly realized that custom clothing is the only way to go. You've turned a skeptic into an advocate and I look forward to continue working with you and Tom James in the years ahead. ."

Clothier:

Ben Lawler

Tom James of St Louis

"Ian's service has been very impressive. He took the time to understand my needs and has delivered excellent quality products matching his promises. I will certainly use Ian's services in the future."

Clothier:

Ian Powell

Tom James of London

"When you were first referred to me I confess I was very skeptical about buying custom-fitted clothes. My first thought was 'That would be WAY too expensive!' But you had been referred by a colleague whose opinion I respected, and I decided to give you a try. Our first transaction involved my purchase of a shirt package. ... those shirts lasted a minimum of five or six years even with repeated laundering and starch. You are never 'pushy', and you offer excellent professional advice on what styles and materials would work best for me. I'm an advocate!"

Clothier:

Jason Caldwell

Tom James of Dallas

"I've known Hank for 2+ years and he's always provided exceptional, professional guidance as my clothier. He's captured an understanding of what's in fashion and what I prefer to put in my clothing collection. Hank's precise measurements and attention to detail are impeccable. I couldn't be happier working with Hank Lee and Tom James Clothiers."

Clothier:

Hank Lee

Tom James of Denver

"I've worked with Dan for over five years now and with Tom James for 10. I was used to getting my business attire from Macy's, JOS Bank, and even some online shops. After buying my first Tom James custom shirt 10 years ago, I was hooked. The fabric, feel, fit and overall look of the attire is something that you can't find anywhere in retail. Dan is top notch. He has a passion for what he does and you will see that in how hard he works for you. Please take the time to meet with Dan for at a bare minimum a professional introduction."

Clothier:

Dan Lawler

Tom James of Memphis

"Dave has provided a great service that has benefited me professionally and personally. In addition, he is simply a great guy!"

Clothier:

Dave Dobbins

Tom James of Cincinnati

"Sarah Slaper is a pleasure to work with, laid back, and very professional. I initially ordered several shirts, but when they arrived, wasn't happy with the cut or the cuffs and she didn't hesitate to have them all completely remade. The new shirts fit perfectly and I regularly receive compliments when I'm wearing them! I love them! Since then I've ordered several other items and cannot wait until they arrive. Thank you Sarah for being so incredible!"

Clothier:

Sarah Slaper

Tom James of Washington DC

"My favorite part is having Joe be able to pull up my entire wardrobe when I'm selecting my new clothes. Really glad you guys jumped on board and continue to raise the bar."

Clothier:

Joe Price

Tom James of Charlotte

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WHAT OUR CUSTOMERS SAY

"I am sure I am speaking implicitly for many of Sarah's clients that she is a fabulous clothing advisor. While she certainly responds elegantly to your tastes, I have on many occasions been advised by her to try more daring colors and patterns or cuts than my traditional wardrobe, and on most of those occasions, she and I have had a short debate about whether I would feel awkward or out of character in the new duds. Instead, once I got them my character moved into the clothes and was feeling pretty buff and stylish. I now have the majority of my wardrobe from her, accumulated over a handful of years, and I always receive compliments on them. She is also fun and gets to know you personally, beyond your clothing needs, so there is a nice relationship to enjoy."

Custom Clothier Sarah Slaper
Clothier:

Sarah Slaper

Tom James of Washington DC

"If you like...men's clothing but don't like the hassle of shopping..., I highly recommend (Tom James)."

Custom Clothier Adam Highsmith
Clothier:

Adam Highsmith

Tom James of Charlotte
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