Reviews on SERVICE
"I was initially reluctant to buy custom-made clothing. Within minutes, Heidi was able to show me the advantages of buying custom-made and I've been happy since."
Sherman Arnowitz
Senior Partner at Keyhole Financial Services
"Rick is the consummate professional."
Chester Abell
National Director of Tax Accrual Services; Ernst & Young US LLP
"I have trusted Ben with my business clothing requirements for several years now. With Ben, it's more than the guality of the clothes. It's the attention to personal details, the convenience of service and the confident advice on fabrics, shirts and ties that set him apart. Dealing with Ben and Tom James makes the often daunting task of choosing work attire a pleasure."
Paul Heath
Clothier:
Ben May
Tom James of Sydney
"I have been working with Nate Rissi for a number of years. I have found Nate to be very helpful and knowledgeable regarding my need for professional apparel. I appreciate both the selection and quality of the suits that Tom James offers, and I think that you will too!"
Carol Kirkley
Crawford, Sullivan, Read, and Roemerman, P.C.
"[Hank's] brand is one of operational excellence, impeccable customer service and a well-tempered affable nature. While I enjoy the Tom James label, none of it would resonate with me without the judicious application of Hank's unique and efficacious way of running his business. Hank Lee brings great credit to himself, Tom James and the entire couture ecosystem."
Howard Cribbs
Chief Information Officer, West Area at NetApp, Enterprise Business Solutions
"I enjoy wearing Tom James suits. Doug Kidd does a great job for me."
Danny Pace
Senior Vice President, Wells Fargo Advisors, LLC
"I was introduced to Tom James through a trusted colleague, and although tentative at first I found the attention to detail and professionalism is second to none. The VIP treatment I have received is amazing, even going so far as fitting into my sometimes chaotic office hours to deliver items and speak to me. Cassandra Blond is just amazing, a true professional and serving Tom James clients with pride, it is an impressive service delivery. I feel that whatever I require to look my best I can get from Tom James and I know I can rely on the quality of the materials for years to come."
Ryan Cantwell
"Dave is a superior sales person who is professional, prompt and always follows through with his promises. I have been very satisfied with the clothes I have purchased from Tom James, however, it is Dave's sales spirit and positive attitude that keeps me purchasing from him."
Chad Bilz
"Dave has always been extremely accommodating with my busy schedule, follows up on orders, and keeps me informed of what's going on in the industry."
Norman Isbell
"Daniel is an excellent clothier. He will come to your office and outfit you with all your clothing needs. He is very customer oriented and will respect your time. If you are looking for great suits or other clothing and hate to shop, let Daniel do the work for you."
Jim McGovern
Attorney, Chicago
"Dave is a real pro. He doesn't waste your time but is willing to take as long as you want. I now have nothing but Tom James in my closet and won't do business with anyone but David!"
Gates Smith
Exec VP (retired, Ohio National Financial Services
"I've known Chuck V'Soske since the 80's when I first started working with him at Tom James. He is a great guy and provides excellent service! He has worked on my wardrobe through several fashion evolutions and several of my career transitions. I have always been happy with the Tom James' clothes and have always appreciated Chuck's way of doing business and providing fashion advice. I can recommend him highly!"
Bill Nichols
"Kim makes it really easy to purchase fine clothing -- she comes to your office and has everything with her so that the process is simple. Never again will I buy a suit off the rack!"
Judith Ross
lawyer at Baker Botts
"I've done business with Tom James Company, for more than 20 years while living in Atlanta, Denver and Portland. Mark's high level of service and attention to detail always impresses me and reminds me of why I seek him out for fine menswear."
David Mertens
principal in a large cap investment management firm in Portland