Client Reviews


Over 50 years of Customer Satisfaction

Reviews on SERVICE

"Dave has been my clothier for over 20 years and has always provided high quality clothes with excellent service. His service provides convenience for busy executives. I highly recommended him and his clothing line from Tom James."

Clothier:

Dave Dobbins

Tom James of Cincinnati

"I have known Kim Keller for over 10 years. The service level and professionalism she exudes are second to none. The highest quality of clothing. The best fit. She knows exactly what I need and what I do not need. My Tom James clothing is all that I wear for both formal and casual events, whether they be professional or personal occasions. I cannot recommend highly enough the service that Kim Keller and Tom James provides to all of their clients. ."

Clothier:

Kim Keller

Tom James of Dallas

"I enjoy wearing Tom James suits. Doug Kidd does a great job for me."

Clothier:

Doug Kidd

Tom James of Roanoke

"[Evan] was a true pleasure to work with and his passion to meet his customer needs/expectations were outstanding."

Clothier:

Evan Miller

Tom James of Jacksonville

"Thank you again for the service you have given me over the years. I have had no regrets with any of my purchases and you always make sure I am 100% satisfied with my clothing. From shoes that last for years to the suits worthy of TV interviews, I have slowly realized that custom clothing is the only way to go. You've turned a skeptic into an advocate and I look forward to continue working with you and Tom James in the years ahead. ."

Clothier:

Benjamin Lawler

Tom James of St Louis

"I have used Kevin for almost 10 years for my professional clothing needs and have always been impressed with his service, professionalism, advice and recommendations. Kevin has always provided a solid array of choices, gave tactful yet clear advice against 'questionable' choices of mine that I have never regretted taking, and delivered great products on time. I will continue to use Kevin in the future and have recommended him to several friends and business contacts."

Clothier:

Kevin Miller

Tom James of Austin

"Kim Keller has been my exclusive clothier for more than 15 years now. No company or individual has ever given me customer service like her. She knows her business. Kim is my personal shopper, clothing consultant and tailor all in one. Delivered to your door. Always on time!! For more than 20 years. The best."

Clothier:

Kim Keller

Tom James of Dallas

"Jordan is extremely professional and responsive. He is also knowledgable and helpful in his recommendations. I have nothing but good things to say about his service."

Clothier:

Jordan Yocum

Tom James of Louisville

"[Hank's] brand is one of operational excellence, impeccable customer service and a well-tempered affable nature. While I enjoy the Tom James label, none of it would resonate with me without the judicious application of Hank's unique and efficacious way of running his business. Hank Lee brings great credit to himself, Tom James and the entire couture ecosystem."

Clothier:

Hank Lee

Tom James of Denver

"Changing from off the rack to tailor made clothing was the smartest thing I could have done. Not only did my haberdasher ensure the fit was right, he gave me ideas to dress bolder than the banker in me. I also like that my Tom James representative comes to my office for shopping, fitting and delivery. ."

Clothier:

Darrell Pavelka

Tom James of Minneapolis

"I have been a satisfied customer of Tom James for 15 years. I have always been treated with respect and interest. The convenience of in-office sales calls and fittings is really a huge plus. As an owner of a company that sells supplies and equipment to dry cleaners, I believe that I know what goes into a quality garment, and I can say that Tom James fills the bill at a reasonable price and with the great benefit of convenient and friendly service."

Clothier:

Darrell Pavelka

Tom James of Minneapolis

"Jeff is a pleasure to be around and always acts with integrity. As a clothing consultant, he is knowledgeable, service oriented and always puts the desires of client first. Whether you need a quick and simple wardrobe for work, or you want to play with a huge selection of options to create one of a kind looks, Jeff is your guy. Custom work sometimes has little complications or needs adjustment and Jeff makes sure that everything is done to perfection with no hassle to the client."

Clothier:

Jeff Kinne

Tom James of Atlanta

"Jared's commitment to excellent service runs true and deep."

Clothier:

Jared Meyers

Tom James of Orlando

"Dave has always been extremely accommodating with my busy schedule, follows up on orders, and keeps me informed of what's going on in the industry."

Clothier:

Dave Shepard

Tom James of Memphis

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WHAT OUR CUSTOMERS SAY

"My girlfriend loves the ties you picked. Maybe I should let you pick the ties from now on!"

Custom Clothier Dave Shepard

Clothier:

Dave Shepard

Tom James of Memphis

"My experience with Tom James has been exceptional. The clothing is well made and the fitting process is easy and accurate. Daniel is always attentive to my requests and provides the level of service you would expect from a custom clothier."

Custom Clothier Daniel Wiebracht

Clothier:

Daniel Wiebracht

Tom James of East Texas

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