Client Reviews


Over 50 years of Customer Satisfaction

Reviews on SERVICE

"Kim makes it really easy to purchase fine clothing -- she comes to your office and has everything with her so that the process is simple. Never again will I buy a suit off the rack!"

Clothier:

Kim Keller

Tom James of Dallas

"Lauren has been such a great help to me. She's always professional and extremely courteous. I am incredibly thankful to have her helping me make selections regarding styles and colors. Everything I have received has exceeded expectations in both look and feel. I can't thank her enough."

Clothier:

Lauren Hudson

Tom James of Atlanta

"I have known Kim Keller for over 10 years. The service level and professionalism she exudes are second to none. The highest quality of clothing. The best fit. She knows exactly what I need and what I do not need. My Tom James clothing is all that I wear for both formal and casual events, whether they be professional or personal occasions. I cannot recommend highly enough the service that Kim Keller and Tom James provides to all of their clients. ."

Clothier:

Kim Keller

Tom James of Dallas

"I have been a satisfied customer of Tom James for 15 years. I have always been treated with respect and interest. The convenience of in-office sales calls and fittings is really a huge plus. As an owner of a company that sells supplies and equipment to dry cleaners, I believe that I know what goes into a quality garment, and I can say that Tom James fills the bill at a reasonable price and with the great benefit of convenient and friendly service."

Clothier:

Darrell Pavelka

Tom James of Minneapolis

"It was a true pleasure having Evan as my personal tailor. He is professional and extremely proficient at his craft. If you are truly interested in looking professional and investing in your wardrobe, you need to be working with Evan."

Clothier:

Evan Miller

Tom James of Jacksonville

"Thank you again for the service you have given me over the years. I have had no regrets with any of my purchases and you always make sure I am 100% satisfied with my clothing. From shoes that last for years to the suits worthy of TV interviews, I have slowly realized that custom clothing is the only way to go. You've turned a skeptic into an advocate and I look forward to continue working with you and Tom James in the years ahead. ."

Clothier:

Benjamin Lawler

Tom James of St Louis

"I have worked with Patrick for the last three years and he has provided extraordinary service to me. Besides being a professional, Patrick cares deeply about his clients and spends a great deal of time making sure that his clients receive the best service on every visit. Its been a pleasure working Patrick and I hope it continues."

Clothier:

Patrick Davis

Tom James of Denver

"I would recommend Dave to anyone looking for the right Haberdasher for life. Dressing for success in the business world is and will always be part of the equation. He is well connected, knows the business, and knows how to deliver the type of service few understand. He is all about how quality makes the difference in your life."

Clothier:

Dave Shepard

Tom James of Memphis

"My personal tailor and friend. Great work all the time. Been getting fitted by Jeff now since he started and haven't looked back since."

Clothier:

Jeff Kinne

Tom James of Atlanta

"I've known Hank for 2+ years and he's always provided exceptional, professional guidance as my clothier. He's captured an understanding of what's in fashion and what I prefer to put in my clothing collection. Hank's precise measurements and attention to detail are impeccable. I couldn't be happier working with Hank Lee and Tom James Clothiers."

Clothier:

Hank Lee

Tom James of Denver

"Justin was a great professional and very easy to work with. I have referred him to my friends as well as family."

Clothier:

Justin Thomas

Tom James of Chicago Downtown

"Alex is great at his profession and he enjoys it very well. It reflects on his personality and it is always a pleasure to speak with him whether it be business or personal."

Clothier:

Alex Homer

Tom James of Houston

"Paul is a great professional to deal with and with a great product. He always makes sure I am looking good! I recommend him to all who want the best."

Clothier:

Paul Holt

Tom James of Central Kentucky

"Dave has always been extremely accommodating with my busy schedule, follows up on orders, and keeps me informed of what's going on in the industry."

Clothier:

Dave Shepard

Tom James of Memphis

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WHAT OUR CUSTOMERS SAY

"Lindsey Tovar, went above and beyond anything I have ever seen in regard to customer service to deliver my jacket. Not only did Lindsey help me design and get fitted for the perfect sport coat, but when she delivered it in late November she noticed that the buttons were not on the jacket when we tried it on.  I mentioned to her that I'd like to have it for our upcoming bowl game in mid-December.  She quickly underpromised she might be able to get it to me for her trunk show on the 13th. However, to my disappointment, that day came and went waiting for my delivery. She sensed my disappointment. Then, she overwhelmed me by personally delivering my jacket after work 3 hours away in Albuquerque just hours before kickoff!! Simply amazed by her efforts. I did not want to let the level of customer service by Lindsey get unnoticed by those in the company. Lindsey makes me proud to be a Tom James customer."

Custom Clothier Lindsey Tovar
Clothier:

Lindsey Tovar

Tom James of El Paso

"I would recommend Dave to anyone looking for the right Haberdasher for life. Dressing for success in the business world is and will always be part of the equation. He is well connected, knows the business, and knows how to deliver the type of service few understand. He is a all about how quality makes the difference in your life."

Custom Clothier Dave Shepard
Clothier:

Dave Shepard

Tom James of Memphis
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