Reviews on SERVICE
"Daniel is a top-notch representative at Tom James, and I have been very pleased with his approach and expertise. What I most appreciate is his understanding of the time constraints on a busy client. He is a very knowledgeable consultant who can help you make decisions on what works and what doesn't. I recommend Daniel very highly."
Michael Chu
Attorney, Chicago
"Eric, your efforts brought out the best in me, and my personal presentation. It yielded dividends. I also appreciate the wonderful level of service. Extraordinary. You have a lifetime customer."
Peter H. Meister
"Kim Keller has been my exclusive clothier for more than 15 years now. No company or individual has ever given me customer service like her. She knows her business. Kim is my personal shopper, clothing consultant and tailor all in one. Delivered to your door. Always on time!! For more than 20 years. The best."
Kip Petroff
attorney , Petroff & Associates
"Dave is a superior sales person who is professional, prompt and always follows through with his promises. I have been very satisfied with the clothes I have purchased from Tom James, however, it is Dave's sales spirit and positive attitude that keeps me purchasing from him."
Chad Bilz
"My personal tailor and friend. Great work all the time. Been getting fitted by Jeff now since he started and haven't looked back since."
Brian Braddy
Certified Contract Advisor at NFL Players Association
"I've bought several suits and ties from Daniel. Always satisfied with the product and service. Thanks, Dan!"
Devlin Schoop
Attorney, Chicago
"Ian's service has been very impressive. He took the time to understand my needs and has delivered excellent quality products matching his promises. I will certainly use Ian's services in the future."
Anthony James
PWC
"[Evan] was a true pleasure to work with and his passion to meet his customer needs/expectations were outstanding."
Jesse Martinez
General Manager, The Alfond Inn at Rollins College
"Thank you again for the service you have given me over the years. I have had no regrets with any of my purchases and you always make sure I am 100% satisfied with my clothing. From shoes that last for years to the suits worthy of TV interviews, I have slowly realized that custom clothing is the only way to go. You've turned a skeptic into an advocate and I look forward to continue working with you and Tom James in the years ahead. ."
Travis Freeman
"Dave is a true professional. For anyone in need of high quality, made-to-order garments, I would suggest scheduling an appointment with Dave."
Clint Joiner
"Dave will get to know you so that he understands the styles that you like and don't like. The convenience is great as you never leave your office or home. He also has a record of purchases so that he can work with your existing wardrobe."
Lloyd Grissinger
"Jordan is a consummate professional and works feverishly to deliver a quality product that coincides with your needs/wants. His selfless attitude and ability to make you feel like his 'top client' allows for a solid relationship to be formed rather quickly. He always makes himself available whenever my busy schedule allows. He is very honest about what can/should work with your wardrobe and ultimately makes you the envy of any business/casual scene. I highly recommend Jordan."
Chad Pfeifer
"[Hank's] brand is one of operational excellence, impeccable customer service and a well-tempered affable nature. While I enjoy the Tom James label, none of it would resonate with me without the judicious application of Hank's unique and efficacious way of running his business. Hank Lee brings great credit to himself, Tom James and the entire couture ecosystem."
Howard Cribbs
Chief Information Officer, West Area at NetApp, Enterprise Business Solutions
"Changing from off the rack to tailor made clothing was the smartest thing I could have done. Not only did my haberdasher ensure the fit was right, he gave me ideas to dress bolder than the banker in me. I also like that my Tom James representative comes to my office for shopping, fitting and delivery. ."
B. Steve
South Dakota Bank