Client Reviews


Over 50 years of Customer Satisfaction

Reviews on QUALITY

"I have used Tom James almost exclusively for over 12 years now and have been very pleased with the quality and fit of the clothing they have provided. The shirts, sports coats, and suits have all fit well and lasted well past expectations despite almost daily wear. Kim Keller has an excellent eye for color combination and has been very helpful in making wardrobe selections."

Clothier:

Kim Keller

Tom James of Dallas

"Dan and I have worked together for 5 years now. Through Tom James fabrics and styles he has always been able to not only create great looking and fitting suits, but been able to come up with solutions when I've had requests. Through the years I've relied on TJ to make not only suits but also shirts. It is really tough for me to go anywhere else over the years knowing I will always end up back in front of Dan when I am ready to get new clothes. They are simply the best."

Clothier:

Dan Hook

Tom James of Seattle

"I have dealt with Jim for about 12 years now and I am still wearing suits that I bought from him in 2003. I started with them in 2000 after spending a bunch of money on a few cheap suits. I learned there is a huge difference in clothing quality. I think you will be happy with Jim if you decide to buy something. The prices are a bit steep at first but if you average it out over time you come WAAAY ahead with quality clothing. Jim has a cool way of setting up your wardrobe to keep you in style and out of the poorhouse!!"

Clothier:

Jim Poston

Tom James of Greenville

"Kim Keller has been my clothier since 1996. The advantages of using Kim is getting the right colors for my skin tone, the right fit, how to mix, match, separation from casual and business all of which would not come from a department store. Tom James part is a quality product that will last."

Clothier:

Kim Keller

Tom James of Dallas

"The fit of my suits and shirts is always tailored to my physical measurements. I have always been more than pleased with the quality of fittings. Both (Ralph Decker) and Tom James take great pride in the fit of their suits and do not accept anything short of perfect. I have found that the quality of the fabrics in the suits is amazingly durable. I am very hard on clothing and appreciate how my Tom James suits hold up and wear incredibly well. Ralph Decker knows his clients very well and is always prepared to suggest fabrics. I can say without question that the selection offered by Tom James is unmatched by any retail store you will find. As important as the fit, quality and selection of the fabrics is the personalized treatment Tom James provides. Most men hate to shop for suits. Ralph Decker comes to my office to meet with him. I heartily recommend your company, and yourself as its representative, to anyone interested in addressing their clothing needs."

Clothier:

Ralph Decker

Tom James of St Louis

"Dave was very professional and the measurements and fittings went smoothly. Great quality cloths."

Clothier:

Dave Shepard

Tom James of Memphis

"I have been using Kim for my clothing needs for many years. She understands what I need, helps with the selection process and the quality from Tom James is excellent. It is also a better bargain than off the rack, even without factoring in the convenience and the hassle of shopping."

Clothier:

Kim Keller

Tom James of Dallas

"I was fortunate to connect with Darrell Pavelka for my business clothing needs. I have purchased shirts, slacks, and sport coats and every item is of the highest quality and fits perfectly. I am 6'8 so it is nice to be measured to my exact size. It is a pleasure to wear the Tom James clothes and I receive frequent compliments. ."

Clothier:

Darrell Pavelka

Tom James of Minneapolis

"Kim has been helping me with my professional clothing needs for four years. She has been a pleasure to work with. She has helped me understand what I need in order to ensure the very best professional appearance, but she also listens closely to me and helps match up styles and trends with my personal preferences. All of the Tom James clothing I've purchased through Kim has been of the highest quality. I feel great when I'm wearing it."

Clothier:

Kim Keller

Tom James of Dallas

"I have been a customer of Tom James since 1995, and I have been a client of Jason Caldwell for the past nine years. I am always pleased with the quality of the product and I am extremely satisfied with the service Jason has provided through the years. I have bought virtually all my clothing from Jason since 2003, and I have greatly appreciated how he has seen to my needs in this area with utmost professionalism. I would recommend Jason and Tom James Company to anyone."

Clothier:

Jason Caldwell

Tom James of Dallas

"I've enjoyed and appreciated the quality clothing and excellent personal service without the need to go to a store to shop."

Clothier:

Eddie McClain

Tom James of Jacksonville

"Douglas provides a great service, he comes to my office, advises me on suits and shirts and gets them produced for me. Everything is produced to great quality and they last for years. I would highly recommend Douglas as the tailor who makes your life easy and makes you have the perfect suit, shirt and tie to wear everyday."

Clothier:

Douglas Raynes

Tom James of London

"My personal haberdasher. I have purchased several suits, ties, and shirts from Joe over the years. He sells a great product that is always tailored perfectly."

Clothier:

Joseph McCoy

Tom James of Portland

"I am on the road and wearing my suit today. It fits great! I am a Tom James fan not only because of your quality work, but also because of your outstanding customer service. Proud to be your loyal customer!"

Clothier:

Joe Price

Tom James of Charlotte

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WHAT OUR CUSTOMERS SAY

"Dave will get to know you so that he understands the styles that you like and don't like. The convenience is great as you never leave your office or home. He also has a record of purchases so that he can work with your existing wardrobe."

Custom Clothier Dave Shepard

Clothier:

Dave Shepard

Tom James of Memphis

"Having a personal clothier is a great for me because I like have someone who knows my needs and style and can quickly recommend new options that make me look good. The convenience is very helpful in my busy life!"

Custom Clothier Sarah Bentley

Clothier:

Sarah Bentley

Tom James of Richmond

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