Client Reviews


Over 50 years of Customer Satisfaction

Reviews on QUALITY

"I have been using Kim for my clothing needs for many years. She understands what I need, helps with the selection process and the quality from Tom James is excellent. It is also a better bargain than off the rack, even without factoring in the convenience and the hassle of shopping."

Clothier:

Kim Keller

Tom James of Dallas

"Dan and I have worked together for 5 years now. Through Tom James fabrics and styles he has always been able to not only create great looking and fitting suits, but been able to come up with solutions when I've had requests. Through the years I've relied on TJ to make not only suits but also shirts. It is really tough for me to go anywhere else over the years knowing I will always end up back in front of Dan when I am ready to get new clothes. They are simply the best."

Clothier:

Dan Hook

Tom James of Seattle

"Women's custom suits! What a treat to get clothes that really fit, and to have the opportunity to choose everything yourself...the fabric, the cut, the lining, the pockets, the buttons...everything! Nets out, over time, to a wardrobe full of favorites. Much easier to get dressed for work in the morning."

Clothier:

Rebecca Garsys

Tom James of Minneapolis

"I've enjoyed and appreciated the quality clothing and excellent personal service without the need to go to a store to shop."

Clothier:

Eddie McClain

Tom James of Jacksonville

"I am on the road and wearing my suit today. It fits great! I am a Tom James fan not only because of your quality work, but also because of your outstanding customer service. Proud to be your loyal customer!"

Clothier:

Joe Price

Tom James of Charlotte

"I have been a satisfied Tom James client for several years and I have thoroughly enjoyed the client service I receive from my clothier, Rachael McNamara. The weight and hand of their fabrics, as well as the drape of their clothing is exceptional. Whether it is a board of directors meeting or a causal evening out, I am pretty sure I am one of the best dressed individuals in the room."

Clothier:

Rachel McNamara

Tom James of Phoenix

"The fit of my suits and shirts is always tailored to my physical measurements. I have always been more than pleased with the quality of fittings. Both (Ralph Decker) and Tom James take great pride in the fit of their suits and do not accept anything short of perfect. I have found that the quality of the fabrics in the suits is amazingly durable. I am very hard on clothing and appreciate how my Tom James suits hold up and wear incredibly well. Ralph Decker knows his clients very well and is always prepared to suggest fabrics. I can say without question that the selection offered by Tom James is unmatched by any retail store you will find. As important as the fit, quality and selection of the fabrics is the personalized treatment Tom James provides. Most men hate to shop for suits. Ralph Decker comes to my office to meet with him. I heartily recommend your company, and yourself as its representative, to anyone interested in addressing their clothing needs."

Clothier:

Ralph Decker

Tom James of St Louis

"I have been a customer of Tom James since 1995, and I have been a client of Jason Caldwell for the past nine years. I am always pleased with the quality of the product and I am extremely satisfied with the service Jason has provided through the years. I have bought virtually all my clothing from Jason since 2003, and I have greatly appreciated how he has seen to my needs in this area with utmost professionalism. I would recommend Jason and Tom James Company to anyone."

Clothier:

Jason Caldwell

Tom James of Dallas

"I have dealt with Jim for about 12 years now and I am still wearing suits that I bought from him in 2003. I started with them in 2000 after spending a bunch of money on a few cheap suits. I learned there is a huge difference in clothing quality. I think you will be happy with Jim if you decide to buy something. The prices are a bit steep at first but if you average it out over time you come WAAAY ahead with quality clothing. Jim has a cool way of setting up your wardrobe to keep you in style and out of the poorhouse!!"

Clothier:

Jim Poston

Tom James of Greenville

"Kim Keller has been my clothier since 1996. The advantages of using Kim is getting the right colors for my skin tone, the right fit, how to mix, match, separation from casual and business all of which would not come from a department store. Tom James part is a quality product that will last."

Clothier:

Kim Keller

Tom James of Dallas

"My personal haberdasher. I have purchased several suits, ties, and shirts from Joe over the years. He sells a great product that is always tailored perfectly."

Clothier:

Joseph McCoy

Tom James of Portland

"It is a great feeling to have clothes that you know are of the highest quality and which really fit. Whether it be for casual or more formal wear, my experience at Tom James has been terrific. Chuck V'Soske and the whole team are always most helpful and they have a great eye for what would suit me. I am delighted that so many people notice their work when I walk in a room."

Clothier:

Chuck V'Soske

Tom James of Tucson

"Douglas provides a great service, he comes to my office, advises me on suits and shirts and gets them produced for me. Everything is produced to great quality and they last for years. I would highly recommend Douglas as the tailor who makes your life easy and makes you have the perfect suit, shirt and tie to wear everyday."

Clothier:

Douglas Raynes

Tom James of London

"For more than 20 years, from San Francisco to London, I have worked with the Tom James Company for my clothing needs. As a 6'5' former professional athlete, I'm limited when buying commercially available clothing. Tom James, as represented by Chuck V'Soske in San Francisco, has created suits and sporting wear for me using fabrics and styles which have proved to be not only superior in construction but also a great long term value."

Clothier:

Chuck V'Soske

Tom James of Tucson

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WHAT OUR CUSTOMERS SAY

"Dave will get to know you so that he understands the styles that you like and don't like. The convenience is great as you never leave your office or home. He also has a record of purchases so that he can work with your existing wardrobe."

Custom Clothier Dave Shepard
Clothier:

Dave Shepard

Tom James of Memphis

"I love the way I look! I love the way I feel in clothes personally tailored just for me!"

Custom Clothier Sarah Bentley
Clothier:

Sarah Bentley

Tom James of Richmond
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