Client Reviews


Over 50 years of Customer Satisfaction

Reviews on QUALITY

"Dan and I have worked together for 5 years now. Through Tom James fabrics and styles he has always been able to not only create great looking and fitting suits, but been able to come up with solutions when I've had requests. Through the years I've relied on TJ to make not only suits but also shirts. It is really tough for me to go anywhere else over the years knowing I will always end up back in front of Dan when I am ready to get new clothes. They are simply the best."

Clothier:

Dan Hook

Tom James of Seattle

"Douglas provides a great service, he comes to my office, advises me on suits and shirts and gets them produced for me. Everything is produced to great quality and they last for years. I would highly recommend Douglas as the tailor who makes your life easy and makes you have the perfect suit, shirt and tie to wear everyday."

Clothier:

Douglas Raynes

Tom James of London

"I've worked with Tom James and Tim Smith for over 16 years. I have been consistently impressed with the quality of clothing and the attention to customer service. Tim is always very responsive and has suggested new trends and fabrics. Slowly, Tim has helped move me from exclusively oxxford cloth shirts to more distinctive colors and prints. In addition, the ties I've added to my wardrobe receive the highest compliments. I look sharper and more contemporary. I am confident providing a stellar recommendation for both the company and Tim."

Clothier:

Tim Smith

Tom James of Phoenix

"I have been a customer of Tom James since 1995, and I have been a client of Jason Caldwell for the past nine years. I am always pleased with the quality of the product and I am extremely satisfied with the service Jason has provided through the years. I have bought virtually all my clothing from Jason since 2003, and I have greatly appreciated how he has seen to my needs in this area with utmost professionalism. I would recommend Jason and Tom James Company to anyone."

Clothier:

Jason Caldwell

Tom James of Dallas

"I have been a customer for over 20 years, and now my son is a customer. The service is exceptional and the fabrics and attention to detail should satisfy the most demanding clients."

Clothier:

Chuck V'Soske

Tom James of Tucson

"I have had numerous purchases with Tom James and have used Melissa Smith as my go-to person. She was creative, current in her styles and a pleasure to deal with. I have found the product to be of the highest quality and the orders were always ready when they were promised. I would recommend using Melissa for all your custom clothing needs!!"

Clothier:

Melissa Marzuk

Tom James of New York

"I have dealt with Jim for about 12 years now and I am still wearing suits that I bought from him in 2003. I started with them in 2000 after spending a bunch of money on a few cheap suits. I learned there is a huge difference in clothing quality. I think you will be happy with Jim if you decide to buy something. The prices are a bit steep at first but if you average it out over time you come WAAAY ahead with quality clothing. Jim has a cool way of setting up your wardrobe to keep you in style and out of the poorhouse!!"

Clothier:

Jim Poston

Tom James of Greenville

"Liisa provides a first class, personal service in a traditionally difficult area. She is a real expert, able to make informed recommendations and the quality of the finished article is of the highest quality. I have recommended her to friends and colleagues, who have all been extremely complimentary about her approach, service and product."

Clothier:

Liisa Lister

Tom James of Midlands

"Working with the Tom James Company & Chuck V'Soske is a pleasure. They provide extraordinary products with style and personal service. Being in the interior design trade I appreciate the fabric selection and tailoring details that are always so remarkable. Chuck's knowledge and enthusiasm to personally assist me with my wardrobe selections make every purchase a delight."

Clothier:

Chuck V'Soske

Tom James of Tucson

"There are a couple of key advantages of working with Tom James. The first one is the exceptional attention and service that the team and Chuck provide. The second is the availability of ready to order tailored clothing of high quality - no worries and well made."

Clothier:

Chuck V'Soske

Tom James of Tucson

"I have been using Kim for my clothing needs for many years. She understands what I need, helps with the selection process and the quality from Tom James is excellent. It is also a better bargain than off the rack, even without factoring in the convenience and the hassle of shopping."

Clothier:

Kim Keller

Tom James of Dallas

"Sarina has been wonderful to work with, and I am very happy with the quality of the clothes I purchased as a result of her recommendations. The measurements taken were much more detailed than I am accustomed to at other clothing stores. These measurements resulted in pants and shirts that fit me better than anything I have purchased in the past. I highly recommend Sarina, and I endorse the quality of her work."

Clothier:

Sarina Brion

Tom James of Madison

"There are certain clothing requirements that I want to be of a lasting and special quality. Chuck V'Soske and Tom James have met those needs extraordinarily well over the years. I often confidently leave style, color and other wardrobe decisions up to Chuck."

Clothier:

Chuck V'Soske

Tom James of Tucson

"The fit of my suits and shirts is always tailored to my physical measurements. I have always been more than pleased with the quality of fittings. Both (Ralph Decker) and Tom James take great pride in the fit of their suits and do not accept anything short of perfect. I have found that the quality of the fabrics in the suits is amazingly durable. I am very hard on clothing and appreciate how my Tom James suits hold up and wear incredibly well. Ralph Decker knows his clients very well and is always prepared to suggest fabrics. I can say without question that the selection offered by Tom James is unmatched by any retail store you will find. As important as the fit, quality and selection of the fabrics is the personalized treatment Tom James provides. Most men hate to shop for suits. Ralph Decker comes to my office to meet with him. I heartily recommend your company, and yourself as its representative, to anyone interested in addressing their clothing needs."

Clothier:

Ralph Decker

Tom James of St Louis

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WHAT OUR CUSTOMERS SAY

"Jillian is fantastic, she has a real eye for detail and always makes me look amazing!"

Custom Clothier Jillian Delin
Clothier:

Jillian Delin

Tom James of Washington DC

"I have purchased suits, sport coats, pants, shirts and shoes over a period of several years. These were not small dollar purchases, and I wouldn't have gone back if the service and quality was not reflective of the price. I have recommended many people to Sarina, and I will continue to do so."

Custom Clothier Sarina Brion
Clothier:

Sarina Brion

Tom James of Madison
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