Client Reviews


Over 50 years of Customer Satisfaction

Reviews on QUALITY

"I have had numerous purchases with Tom James and have used Melissa Smith as my go-to person. She was creative, current in her styles and a pleasure to deal with. I have found the product to be of the highest quality and the orders were always ready when they were promised. I would recommend using Melissa for all your custom clothing needs!!"

Clothier:

Melissa Marzuk

Tom James of New York

"I have been a customer of Tom James since 1995, and I have been a client of Jason Caldwell for the past nine years. I am always pleased with the quality of the product and I am extremely satisfied with the service Jason has provided through the years. I have bought virtually all my clothing from Jason since 2003, and I have greatly appreciated how he has seen to my needs in this area with utmost professionalism. I would recommend Jason and Tom James Company to anyone."

Clothier:

Jason Caldwell

Tom James of Dallas

"Kim Keller has been my clothier since 1996. The advantages of using Kim is getting the right colors for my skin tone, the right fit, how to mix, match, separation from casual and business all of which would not come from a department store. Tom James part is a quality product that will last."

Clothier:

Kim Keller

Tom James of Dallas

"The fit of my suits and shirts is always tailored to my physical measurements. I have always been more than pleased with the quality of fittings. Both (Ralph Decker) and Tom James take great pride in the fit of their suits and do not accept anything short of perfect. I have found that the quality of the fabrics in the suits is amazingly durable. I am very hard on clothing and appreciate how my Tom James suits hold up and wear incredibly well. Ralph Decker knows his clients very well and is always prepared to suggest fabrics. I can say without question that the selection offered by Tom James is unmatched by any retail store you will find. As important as the fit, quality and selection of the fabrics is the personalized treatment Tom James provides. Most men hate to shop for suits. Ralph Decker comes to my office to meet with him. I heartily recommend your company, and yourself as its representative, to anyone interested in addressing their clothing needs."

Clothier:

Ralph Decker

Tom James of St Louis

"It is a great feeling to have clothes that you know are of the highest quality and which really fit. Whether it be for casual or more formal wear, my experience at Tom James has been terrific. Chuck V'Soske and the whole team are always most helpful and they have a great eye for what would suit me. I am delighted that so many people notice their work when I walk in a room."

Clothier:

Chuck V'Soske

Tom James of Tucson

"I purchased my first tailored suit from Ben and was greatly impressed by the final product. Even at the fist fitting, the suit felt right. This is testament to Ben's skill and care throughout the fitting process."

Clothier:

Ben Mayer

Tom James of Germany

"I just tried on the new suit and shirts. Fitted like a glove. Felt a $million in my new bag of fruit. Thanks Ben - Great job!"

Clothier:

Ben Mayer

Tom James of Germany

"I was fortunate to connect with Darrell Pavelka for my business clothing needs. I have purchased shirts, slacks, and sport coats and every item is of the highest quality and fits perfectly. I am 6'8 so it is nice to be measured to my exact size. It is a pleasure to wear the Tom James clothes and I receive frequent compliments. ."

Clothier:

Darrell Pavelka

Tom James of Minneapolis

"I've worked with Tom James and Tim Smith for over 16 years. I have been consistently impressed with the quality of clothing and the attention to customer service. Tim is always very responsive and has suggested new trends and fabrics. Slowly, Tim has helped move me from exclusively oxxford cloth shirts to more distinctive colors and prints. In addition, the ties I've added to my wardrobe receive the highest compliments. I look sharper and more contemporary. I am confident providing a stellar recommendation for both the company and Tim."

Clothier:

Tim Smith

Tom James of Phoenix

"Douglas provides a great service, he comes to my office, advises me on suits and shirts and gets them produced for me. Everything is produced to great quality and they last for years. I would highly recommend Douglas as the tailor who makes your life easy and makes you have the perfect suit, shirt and tie to wear everyday."

Clothier:

Douglas Raynes

Tom James of London

"I am on the road and wearing my suit today. It fits great! I am a Tom James fan not only because of your quality work, but also because of your outstanding customer service. Proud to be your loyal customer!"

Clothier:

Joe Price

Tom James of Charlotte

"I have been a satisfied Tom James client for several years and I have thoroughly enjoyed the client service I receive from my clothier, Rachael McNamara. The weight and hand of their fabrics, as well as the drape of their clothing is exceptional. Whether it is a board of directors meeting or a causal evening out, I am pretty sure I am one of the best dressed individuals in the room."

Clothier:

Rachel McNamara

Tom James of Phoenix

"I have been a customer for over 20 years, and now my son is a customer. The service is exceptional and the fabrics and attention to detail should satisfy the most demanding clients."

Clothier:

Chuck V'Soske

Tom James of Tucson

"There are certain clothing requirements that I want to be of a lasting and special quality. Chuck V'Soske and Tom James have met those needs extraordinarily well over the years. I often confidently leave style, color and other wardrobe decisions up to Chuck."

Clothier:

Chuck V'Soske

Tom James of Tucson

WHAT OUR CUSTOMERS SAY

"I have worked with Jake Hadley for a couple of years and it is always a pleasure! He knows the styles and trends."

Custom Clothier Jake Hadley
Clothier:

Jake Hadley

Tom James of Denver

"While there are competitors that speak to saving me money, what they do not ask is what I need."

Custom Clothier Jay Lawler
Clothier:

Jay Lawler

Tom James of Memphis
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