Client Reviews


Over 50 years of Customer Satisfaction

Reviews on IMPRESSION

"As an insurance broker for over 35 years, I have learned first hand the importance of not only a good 'first impression' but also the value of a 'consistant image' when dealing with clients and vendors. This is why my experience with Scott Osborne and the Tom James Company has been such a huge asset to my success as a professional! Scott has proven on each visit his knowledge of clothing and style, and following up his promise of 'best value' by consistantly delivering top quality suites, shirts & ties."

Clothier:

Scott Osborne

Tom James of Louisville

"Scott, is very knowledgeable about his craft. Everytime I wear a suit he has made for me, I always get positive comments about them. He also cares about his clients, if I have a need he always makes sure it gets handled promptly and correctly."

Clothier:

Scott Osborne

Tom James of Louisville

"I just wanted to drop a line to thank Tom James and in particular its representative, Eric Hymowitz. Eric was courteous, friendly, prompt, and professional. The suits and shirts are the nicest clothing items I've ever owned and I feel like a million bucks when I wear them. The purchase was a gift to myself for losing 45 pounds. There has been no better reward than the compliments I received at a wedding my wife and I recently attended. The Tom James experience was nothing short of sensational and I will recommend your services to anyone that will listen. ."

Clothier:

Eric Hymowitz

Tom James of New Jersey

"In spite of my being involved in the Retail Business - I just don't have time to shop. I was also accused of not having the best taste before you started calling on me in 1994 ! Now I'm one of the best dressed CEO's in my Presidents Club! It's all because of your great customer service, excellent eye for fashion and knowledge of fine clothing. AND the fact that everyting fits me perfectly is just an added bonus ! Thanks for 20 years of great results !"

Clothier:

Elaine Skoglund

Tom James of Chicago Downtown

"I have purchased all my suits from Tom James Co. for many years. As a trial attorney, it is imperative that my clothing always be professional and proper and Tom James satisfies my needs perfectly. The quality and pricing of its men's wear is excellent. It is always a pleasure to work with Dan Hook, who is ready to address any attire questions and concerns promptly. Given my busy schedule and distaste for shopping, I especially appreciate being able to meet with him at my office."

Clothier:

Dan Hook

Tom James of Seattle

"Paul provides friendly, helpful and professional advice on how to get the best from my suits. The meetings are always fun and he has a sense of humour which always helps. I have used Tom James for nearly ten years and receive regular compliments for the suits that I wear."

Clothier:

Paul Copp

Tom James of London

"I am at a conference with 30,000 of my colleagues, competitors, and partners. I was just randomly approached and told, 'You're the best dressed person here.' Thanks to Katie for making an uncoordinated geek like myself appear stylish to the world, while remaining comfortable."

Clothier:

Katie Harris

Tom James of Columbus

"Being a trainer who teaches courses on ethical influence, I'm well aware that dress impacts a person's ability to persuade people. Katie is an incredible pleasure to work with in every way! She makes the process of expanding your wardrobe very easy and affordable. I don't enjoy shopping for clothes so I really appreciate her flexibility to meet me at work or home, whichever is most convenient for me. Like many men, my wife has final say in whatever I wear so it was icing in the cake that Katie connected so well with her."

Clothier:

Katie Harris

Tom James of Columbus

"Kim Keller has been providing excellent advice and recommendations regarding my professional and casual wardrobes since 1996. During that time, she provided me with a number of compliments for the clothes I wore. She came up with the ideas for how to coordinate my suits with shirts and ties - the results were quite wonderful. I knew that no matter if I was in the courtroom or the boardroom, my suits, shirts and ties would always help make a positive statement. Kim just seems to always know what works and what does not work...She was and is someone you can trust to help you make the right decisions."

Clothier:

Kim Keller

Tom James of Dallas

"Kay is the best in the business! When Kay visits my office she is always punctual, prepared, and helpful. I'm so glad she keeps my wardrode up to date. Especially when I get compliments on my suits, sport coats and ties. I have had several folks even come up to me in airports and ask where I get my sport coats! Kay makes shopping quick, easy, and fun."

Clothier:

Kay Kacheroski

Tom James of Minneapolis

"I like Katie because she really understands my needs as a client. You can have a suit made, but I didn't want a boring suit. She had great ideas and thoughts about creating something that fit my personality. Not just throwing me a suit that everyone else has. Which is kind of what I dealt with earlier. So working with Katie was a real 'breath of fresh air' in that regard. And she has a delightful personality as well."

Clothier:

Katie Harris

Tom James of Columbus

"Melissa has great taste in clothing and will make sure you like how you look. I would highly recommend her as someone to go to for advice and custom clothing services."

Clothier:

Melissa Marzuk

Tom James of New York

"Since hiring Heidi, I have received countless compliments on my wardrobe and experience a newfound confidence in the way I look and feel. This confidence has translated into increased business that far exceeds the cost of the clothes. Heidi is a delight to work with, highly reliable and a master at her craft. I highly recommend her."

Clothier:

Heidi Goldstein

Tom James of Long Island

"As a 10 year client of Dan's, I can honestly say that there is nothing better than wearing perfectly tailored clothing. It's comforting to know you're always the best dressed person in the room. ."

Clothier:

Dan Hook

Tom James of Seattle

WHAT OUR CUSTOMERS SAY

"I have been buying custom made suits from Jay for more than 10 years. I have always been satisfied with the product that Jay and his company turn out. For anyone who has trouble 'buying off the rack' or just wants a truly unique experience purchasing cloths; Jay is your guy. Jay is very personable, an expert in his field and can deliver a product on anyone's budget."

Clothier:

Jay Lawler

Tom James of Memphis

"Bridgett absolutely blows me away! Every suit and shirt I've ever ordered fits me perfectly, she takes the time to get my exact measurements and always listens to how I like my clothing to fit. I never stress about what to wear because I always have so many options!"

Clothier:

Bridgett Woods

Tom James of Denver
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