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Tom James of El Paso
4110 Rio BravoSuite 202El Paso, TX 79902
Cell: 915-820-3588Office: 915-280-2121 Email: [email protected]
Lindsey, | | I am reaching out to give feedback on how I have just had an awesome Tom James experience so far. To start, I am not going to lie I was somewhat skeptical. My current district advisor here and former both loved their suits and it's something that I needed to do, but I was unsure what a difference it would make in my profession. All I can say, is about a year later, WOW. | | Not a single day goes by where I wear my three-piece and see someone and get compliments on my attire. It literally is a game changer in increasing the professionalism associated with my practice. That has been absolutely incredible and I recommend you to many folks just in the level of quality with your product. That, however, isn't the best part. | | The best part is the ongoing relationship where I know you have my best interest at heart. You push me outside my comfort zone in building my professional wardrobe.
Lindsey Tovar, went above and beyond anything I have ever seen in regard to customer service to deliver my jacket. Not only did Lindsey help me design and get fitted for the perfect sport coat, but when she delivered it in late November she noticed that the buttons were not on the jacket when we tried it on. I mentioned to her that I'd like to have it for our upcoming bowl game in mid-December. She quickly underpromised she might be able to get it to me for her trunk show on the 13th. However, to my disappointment, that day came and went waiting for my delivery. She sensed my disappointment. Then, she overwhelmed me by personally delivering my jacket after work 3 hours away in Albuquerque just hours before kickoff!! Simply amazed by her efforts. I did not want to let the level of customer service by Lindsey get unnoticed by those in the company. Lindsey makes me proud to be a Tom James customer.
If you are wondering if our service is a good fit, our clothiers would be happy to talk with you and evaluate your current and future wardrobe needs.We serve busy, successful professionals by meeting them in their homes or offices, on the go, or wherever is convenient.