Paul is efficient and service-oriented. He knows his customer and provides a good service, striking the right balance between being an effective salesman and being overly pushy. The process of buying a suit is made very easy.'
I have known Paul for over 15 years during which time he has provided most of my suits and shirts and I have also recommended him to others. I mainly use Paul for office wear but some casual clothes and on the formal side a morning suit! Paul has a great manner. He is attentive without being over pushy and voices his clear opinions on what will work and what won't, certainly never obsequious, which singles him out from some others. The clothes have stood the test of time but the real benefit is the service.'
Partner/Global Insurance Leader at PricewaterhouseCoopers, PwC
Paul knows what I have in my wardrobe, what I like and always has good suggestions for something new. Good fun and never pushy, he's one of my favorites.'
Paul provides friendly, helpful and professional advice on how to get the best from my suits. The meetings are always fun and he has a sense of humour which always helps. I have used Tom James for nearly ten years and receive regular compliments for the suits that I wear.'