Client Reviews


Over 50 years of Customer Satisfaction

Reviews on QUALITY

"Dave was very professional and the measurements and fittings went smoothly. Great quality cloths."

Clothier:

Dave Shepard

Tom James of Memphis

"Liisa provides a first class, personal service in a traditionally difficult area. She is a real expert, able to make informed recommendations and the quality of the finished article is of the highest quality. I have recommended her to friends and colleagues, who have all been extremely complimentary about her approach, service and product."

Clothier:

Liisa Lister

Tom James of Midlands

"There are certain clothing requirements that I want to be of a lasting and special quality. Chuck V'Soske and Tom James have met those needs extraordinarily well over the years. I often confidently leave style, color and other wardrobe decisions up to Chuck."

Clothier:

Chuck V'Soske

Tom James of Tucson

"Kim Keller has been my clothier since 1996. The advantages of using Kim is getting the right colors for my skin tone, the right fit, how to mix, match, separation from casual and business all of which would not come from a department store. Tom James part is a quality product that will last."

Clothier:

Kim Keller

Tom James of Dallas

"I was fortunate to connect with Darrell Pavelka for my business clothing needs. I have purchased shirts, slacks, and sport coats and every item is of the highest quality and fits perfectly. I am 6'8 so it is nice to be measured to my exact size. It is a pleasure to wear the Tom James clothes and I receive frequent compliments. ."

Clothier:

Darrell Pavelka

Tom James of Minneapolis

"I have been a customer for over 20 years, and now my son is a customer. The service is exceptional and the fabrics and attention to detail should satisfy the most demanding clients."

Clothier:

Chuck V'Soske

Tom James of Tucson

"The quality and custom fit of your clothes have been excellent and consistent. I have always found shopping to be a hassle and not having to go to the store saves me personal time. The fact that Tom James and Doug Oyer also deliver what they promise is a bonus."

Clothier:

Doug Oyer

Tom James of Charleston

"The fit of my suits and shirts is always tailored to my physical measurements. I have always been more than pleased with the quality of fittings. Both (Ralph Decker) and Tom James take great pride in the fit of their suits and do not accept anything short of perfect. I have found that the quality of the fabrics in the suits is amazingly durable. I am very hard on clothing and appreciate how my Tom James suits hold up and wear incredibly well. Ralph Decker knows his clients very well and is always prepared to suggest fabrics. I can say without question that the selection offered by Tom James is unmatched by any retail store you will find. As important as the fit, quality and selection of the fabrics is the personalized treatment Tom James provides. Most men hate to shop for suits. Ralph Decker comes to my office to meet with him. I heartily recommend your company, and yourself as its representative, to anyone interested in addressing their clothing needs."

Clothier:

Ralph Decker

Tom James of St Louis

"Thank you for working around my schedule and for providing a wonderfully positive and helpful service. It seems that each time we meet, I end up discovering things I need in my wardrobe that I had been too busy to realize. I think that's probably the greatest service you provide for today's busy professionals. Plus, the beautiful, custom, top quality clothing offered by Tom James is just not available locally. Best wishes for your continued success."

Clothier:

Randy Womack

Tom James of Roanoke

"I have been using Kim for my clothing needs for many years. She understands what I need, helps with the selection process and the quality from Tom James is excellent. It is also a better bargain than off the rack, even without factoring in the convenience and the hassle of shopping."

Clothier:

Kim Keller

Tom James of Dallas

"I like the quality and the fit of the clothing. There are a wide variety of styles and fabrics available. ."

Clothier:

Ralph Decker

Tom James of St Louis

"There are a couple of key advantages of working with Tom James. The first one is the exceptional attention and service that the team and Chuck provide. The second is the availability of ready to order tailored clothing of high quality - no worries and well made."

Clothier:

Chuck V'Soske

Tom James of Tucson

"For more than 20 years, from San Francisco to London, I have worked with the Tom James Company for my clothing needs. As a 6'5' former professional athlete, I'm limited when buying commercially available clothing. Tom James, as represented by Chuck V'Soske in San Francisco, has created suits and sporting wear for me using fabrics and styles which have proved to be not only superior in construction but also a great long term value."

Clothier:

Chuck V'Soske

Tom James of Tucson

"I have been a satisfied Tom James client for several years and I have thoroughly enjoyed the client service I receive from my clothier, Rachael McNamara. The weight and hand of their fabrics, as well as the drape of their clothing is exceptional. Whether it is a board of directors meeting or a causal evening out, I am pretty sure I am one of the best dressed individuals in the room."

Clothier:

Rachel McNamara

Tom James of Phoenix

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WHAT OUR CUSTOMERS SAY

"I have purchased suits, sport coats, pants, shirts and shoes over a period of several years. These were not small dollar purchases, and I wouldn't have gone back if the service and quality was not reflective of the price. I have recommended many people to Sarina, and I will continue to do so."

Custom Clothier Sarina Brion
Clothier:

Sarina Brion

Tom James of Madison

"Chuck has supplied me with fine clothing for more than 25 years. His personal service & back room support have been outstanding. I feel I receive very good value for the expense of doing business with Tom James. My garments usually fit just right after post purchase adjustments for which the Firm does not charge. I recommend Tom James and Chuck to those who wish to have clothing far superior to what comes off the hangers at a typical men's store."

Custom Clothier Chuck V
Clothier:

Chuck V'Soske

Tom James of Tucson
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