Client Reviews


50 years of Customer Satisfaction

Reviews on SATISFACTION

"Kim Keller and I have doing business together for approximately 15 years, and I consider myself lucky to have her as my clothier. I have been doing business with Tom James Company for approximately 25 years, and by far, she is the best consultant I have encountered. I highly recommend her to anyone who wishes to improve their clothes buying experience. Kim's valued advice and attention to detail has made choosing the right, quality clothes for me an easy and enjoyable experience. When I am wearing the clothes she and I choose together, I am proud and confident of my appearance."

Clothier:

Kim Keller

Tom James of Dallas

"Jordan Yocum does a great job, he's an enthusiastic and energetic salesman and provides a great product. I highly recommend he and the Tom James Co."

Clothier:

Jordan Yocum

Tom James of Louisville

"Dan, I am so pleased to have the opportunity to express my appreciation for the extremely capable and professional assistance you have provided in meeting my clothing needs. I have felt very comfortable with the suits and other clothing you have provided, and appreciate your conscience attention to detail. I look forward to your continued relationship. Thanks for everything!"

Clothier:

Dan Hook

Tom James of Seattle

"With the help of Bob, I can finally look and feel like a million dollars. The solution doesn't have to be expensive and you get great customer service. All around good guy actually - and a gent. Quite remarkable in this day and age."

Clothier:

Bobbie Lawrenson

Tom James of Midlands

"Dave is a real pro. Also doesn't waste your time... but willing to take as long as you want. I never thought I would pay this much for a suit but now have nothing but Tom James in my closet and won't do business with anyone but David!"

Clothier:

Dave Dobbins

Tom James of Cincinnati

"Over the years I have worked with a number of Tom James Company representatives as I have moved about the country. Tim has been the best of the best. He is attentive to every detail. He loves what he does and it is apparent in his approach with his customers, who ultimately become his friends. Thank you Tim for keeping me looking the best I can."

Clothier:

Tim Smith

Tom James of Phoenix

"I've done business with Mark's firm, Tom James Company, for more than 20 years while living in Atlanta, Denver and Portland. Mark's high level of service and attention to detail always impresses me and reminds me of why I seek him out for fine menswear."

Clothier:

Mark Cleve

Tom James of Portland

"Ashlee Blair has consistently exceeded my expectations for a professional clothier time and again. She accurately displays her company's available services while providing as much or as little guidance as her customers require. She is creative, dedicated, accommodating and extremely personable. I highly recommend Ashlee to any individual looking to improve their professional image with an updated and customized wardrobe."

Clothier:

Ashlee Blair

Tom James of Tampa

"I have worked with Dan for a number of years now and I feel that the service that he and his company provide is truly top notch. Each experience has always been pleasant, productive and efficient. The outfits that Dan helps me to create are always in very good taste and I know that he really wants me to look and feel my best. I look forward to working with him for many years to come."

Clothier:

Dan Hook

Tom James of Seattle

"I have interacted with many professional clothiers over the years but Jack is by far the very best and he's now my exclusive clothier. His superb sense of style, ability to instantly see what my style preferences were-and actually how to improve them! I am absolutely delighted with the custom shirts I ordered and look forward to buying a number of suits and jackets from him. Jack is very personable, has a wonderful sense of humor and is easy to work with. I highly recommend him to my friends!"

Clothier:

Jack Tiernay

Tom James of Washington DC

"I was a bit intimidated by the idea of Fine Clothing and was worried (my clothier) would judge my wardrobe. Instead I found a very caring professional who assessed my wardrobe and helped me craft a plan for upgrading my apparel. We started with a basic package and I was pleasantly surprised by how much a difference custom made clothing makes in my appearance."

Clothier:

Dave Dobbins

Tom James of Cincinnati

"Sarina is very personable and easy to work with. She offers in-depth knowledge of, and a favorable eye for, coordinating all forms of men's clothing; both professional and business casual. I appreciate her honesty and ability to work with me and stay within my budget. I would recommend her to any person who is searching for high quality, personally fitted clothing."

Clothier:

Sarina Klosterman

Tom James of Madison

"My 'Bill Lambert-Tom James' experience was great. The quality & look of the suit, shirt & tie are outstanding. The service at the office was a great convenience. Bill Lambert is very personable, professional & competant. I will do busines with him & Tom James again."

Clothier:

Bill Lambert

Tom James of Boston

"Chris was referred to me this year by a colleague and friend of mine. I am certainly not Chris' largest client, but have made a number of purchases since we met this year. I have also referred him to friends and acquaintances who have purchased from him-all of whom are thoroughly pleased. We all joke in a positive manner that Chris is the only sales person we know, that is unabashedly a sales person-and we all feel good about buying from him, and helping him achieve his goals."

Clothier:

Christopher Wolf

Tom James of Baltimore

From Our Clients

"I got to take my hat off, not only are you a great sales man but you deliver crisp products time after time! A tailor follows measurements and has no idea what the person look like- you are the one making sure that the cut and details are perfect for each individual. The shirts I got a while back are so sharp, and today I got my suits and you killed it!"

Custom Clothier John Kardos
Clothier:

John Kardos

Tom James of New York

"Tom James service and quality are excellent"

Custom Clothier Bill Lambert
Clothier:

Bill Lambert

Tom James of Boston
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