Client Reviews


50 years of Customer Satisfaction

Reviews on SATISFACTION

"I appreciate Mark's knowledge and his effort in providing top-notch service. I can be quite particular about the details, and Mark goes to every effort to make sure I'm completely satisfied. Most importantly though, Mark is just a great person to be around and I'm thankful to work with him. I really appreciate his friendship, and thoroughly enjoy working with him on our common goal of helping children in need find a permanent family solution through our local not-for-profit organizations."

Clothier:

Mark Cleve

Tom James of Portland

"Jordan Yocum does a great job, he's an enthusiastic and energetic salesman and provides a great product. I highly recommend he and the Tom James Co."

Clothier:

Jordan Yocum

Tom James of Louisville

"Jared represents a brand that speaks for itself but he was my advocate speaking for me. I had never bought custom clothing before and Jared put together a package that was affordable, looked sharp, and arrived in a timely manner. He followed up with me on other suggestions to my wardrobe that I hadn't even thought of. I appreciate his excellent service and value his friendship. Couldn't be better than Jared."

Clothier:

Jared Meyers

Tom James of Orlando

"Dave has been my clothier for 20 years and has always been the consummate professional who pays special attention to individual needs. He is well qualified and I would highly recommend Dave for any professional clothing needs."

Clothier:

Dave Dobbins

Tom James of Cincinnati

"Jared took care of all of my needs, timely and professionally. He had ideas with styles, fabrics and colors I had not previously considered. My wife was very pleased!!"

Clothier:

Jared Conway

Tom James of Tulsa Downtown

"I have interacted with many professional clothiers over the years but Jack is by far the very best and he's now my exclusive clothier. His superb sense of style, ability to instantly see what my style preferences were-and actually how to improve them! I am absolutely delighted with the custom shirts I ordered and look forward to buying a number of suits and jackets from him. Jack is very personable, has a wonderful sense of humor and is easy to work with. I highly recommend him to my friends!"

Clothier:

Jack Tiernay

Tom James of Washington DC

"Victoria has been helping me with my clothing needs since I moved to New York in 2009. She has a great sense of what looks good and, more importantly, what looks good on me. She understands my style and my business environment and I have never had a bad experience with her or an unsatisfactory outcome. Victoria is fun and enthusiastic, great with the details and makes the entire process very easy for me."

Clothier:

Victoria Bate

Tom James of New York

"I've now worked with Sarina for over a year. She is an A+ haberdasher and I couldn't be happier in the clothes she has provided for me. I walk into every meeting with an extra bit of confidence, because I know the clothes Sarina has outfitted me with fit great, look sharp and are stylish. Use Sarina... you won't regret it."

Clothier:

Sarina Klosterman

Tom James of Madison

"Craig has great energy and outstanding communication skills. Was a valuable resource to fill in holes in my wardrobe."

Clothier:

Craig Judy

Tom James of Orlando

"Tim is a true professional. He is very knowledgeable with current fashion trends with an eye towards detail. I have utilized Tim for over 15 years. He is a pleasure to work with and I would highly recommend him."

Clothier:

Tim Smith

Tom James of Phoenix

"Sarina is very personable and easy to work with. She offers in-depth knowledge of, and a favorable eye for, coordinating all forms of men's clothing; both professional and business casual. I appreciate her honesty and ability to work with me and stay within my budget. I would recommend her to any person who is searching for high quality, personally fitted clothing."

Clothier:

Sarina Klosterman

Tom James of Madison

"Sarina has been calling on my clothing needs for 2 years. She is professional, determined, and trustworthy. The most amazing thing is her honesty. If an article of clothing does not look good or is not a great color on me she lets me know. Normally a clothing sales person will tell you everything looks good, and that is not always the case. She goes out of her way to make sure the customer is happy with the items purchased. I could not be happier with her commitment to me as a customer and look forward to working with her in the future."

Clothier:

Sarina Klosterman

Tom James of Madison

"My 'Bill Lambert-Tom James' experience was great. The quality & look of the suit, shirt & tie are outstanding. The service at the office was a great convenience. Bill Lambert is very personable, professional & competant. I will do busines with him & Tom James again."

Clothier:

Bill Lambert

Tom James of Boston

"While creating a good impression in my business and personal lives is important to me, finding time to wardrobe shop often times found a back seat to business travel and family time. That's when I found Tom James. Their model fits my needs perfectly - quality products, vast selection, personalized service - all delivered in the convenience of my home. Kim Keller executes the Tom James model flawlessly. From my initial wardrobe overhaul a few years ago to my ongoing refreshing, Kim guides the process all along the way. She's a true consultant, not a sales person, and that approach works perfectly for me."

Clothier:

Kim Keller

Tom James of Dallas

From Our Clients

"Linda has been selling me suits and shirts for years. Her success with me is based on several factors. She is never pushy or needy (just lets me know when good sales exist) and when those sales coincide with my needs as she is extremely time efficient in my office. Then she delivers and excellent product to my office. This eliminates trips to the department stores and all the related wasted time while resulting in a great shirt or suit at a fair price."

Custom Clothier Linda Leggio
Clothier:

Linda Leggio

Tom James of Houston

"Great service, very convenient and excellent quality."

Custom Clothier Bill Lambert
Clothier:

Bill Lambert

Tom James of Boston
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