Client Reviews


Over 50 years of Customer Satisfaction

Reviews on SATISFACTION

"Louisa Liu and her colleagues have great fashion instincts, are knowledgeable about the company's products, and are extremely personable. They have helped me remake my wardrobe and I can't wait to get my next round of custom clothes!"

Clothier:

Louisa Liu

Tom James of San Francisco

"I am delighted with not just the fine, tailored clothing, but also the honest advice and dependable service that I have received. For me, the entire experience of selecting suits and other apparel items has been transformed to a previously-unattained level of satisfaction. I highly recommend Tom James and Dash Yost to every one looking for the best!"

Clothier:

Dash Yost

Tom James of Cleveland

"Dan, I am so pleased to have the opportunity to express my appreciation for the extremely capable and professional assistance you have provided in meeting my clothing needs. I have felt very comfortable with the suits and other clothing you have provided, and appreciate your conscience attention to detail. I look forward to your continued relationship. Thanks for everything!"

Clothier:

Dan Hook

Tom James of Seattle

"Ben offered sound clothing advice, good follow up, delivery service and the products are great."

Clothier:

Ben Mayer

Tom James of Germany

"Just acquired a couple of new suits through Ben. Very pleased with the quality, cut and fit - immeasurably better than off-the-rack and very well finished. Ben was very professional and, having bought high quality suits in the past, these are as good as I have seen (if not better in some of the attention to finish and detail)."

Clothier:

Ben Mayer

Tom James of Germany

"Sarina is very professional, hard working, and service-orientated. She listened very closely and did a great job finding options that matched what I was looking for. It was a pleasure working with her."

Clothier:

Sarina Brion

Tom James of Madison

"Eric, thanks for all the great clothes. It is important to look like a VIP, it makes you feel like a VIP. In today's world, let's face it, people judge you, largely, on your appearance, and great clothes are a huge part of making the good impression that is necessary to positively connect with other fine people. Tom James clothing provides a place for me in elite company."

Clothier:

Eric Hymowitz

Tom James of New Jersey

"Sarina has been calling on my clothing needs for 2 years. She is professional, determined, and trustworthy. The most amazing thing is her honesty. If an article of clothing does not look good or is not a great color on me she lets me know. Normally a clothing sales person will tell you everything looks good, and that is not always the case. She goes out of her way to make sure the customer is happy with the items purchased. I could not be happier with her commitment to me as a customer and look forward to working with her in the future."

Clothier:

Sarina Brion

Tom James of Madison

"I recently received my new hand made tailored clothes personally delivered by Ben. Superb styling and fit, with service that is hard to match. Luckily I didn't even need further alterations, no doubt due to Ben's diligence and skill at tailoring. I recommend the service without a doubt."

Clothier:

Ben Mayer

Tom James of Germany

"[Jake] has helped me out on so many levels, from my casual attire, professional attire and providing a service that meets my schedule. It's quick and easy, and a very enjoyable experience."

Clothier:

Jake Hadley

Tom James of Denver

"Kim Keller and I have doing business together for approximately 15 years, and I consider myself lucky to have her as my clothier. I have been doing business with Tom James Company for approximately 25 years, and by far, she is the best consultant I have encountered. I highly recommend her to anyone who wishes to improve their clothes buying experience. Kim's valued advice and attention to detail has made choosing the right, quality clothes for me an easy and enjoyable experience. When I am wearing the clothes she and I choose together, I am proud and confident of my appearance."

Clothier:

Kim Keller

Tom James of Dallas

"I really like the new suits and congratulate you on a great job, as always. You've done an outstanding job for me over many years and I really appreciate the terrific service, outstanding quality and selection of clothing, and expert fitting."

Clothier:

Eddie McClain

Tom James of Jacksonville

"It's been a pleasure to work with Elaine Skoglund over the past fifteen years. She is a real pro. Her insight and talents, coupled with Tom James great products, have made my wardrobe decisions very easy. I often get compliments on my Tom James suits, sports coats, and other apparel."

Clothier:

Elaine Skoglund

Tom James of Chicago Downtown

"Paul, I wore my new suit yesterday during our monthly corporate meeting and my boss stood up and said 'ok you win today. Your suit is amazing!' I love the suit! I love the color and the fit!"

Clothier:

Paul Holt

Tom James of Central Kentucky

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WHAT OUR CUSTOMERS SAY

"Working with Tom James and my Haberdasher Joshua Smith (now more than 12 years), allows me to shop from an incredible selection and outstanding quality from my home or office."

Custom Clothier Josh Smith
Clothier:

Josh Smith

Tom James of Cleveland

"My clothier has become my only source for business attire."

Custom Clothier Dan Hook
Clothier:

Dan Hook

Tom James of Seattle
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